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March 2024 by David Woodard
Great Hair cut by ThyTina, in and out quick and easy:) Thanks for being there on Saturday:)!!!
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February 2024 by S G
I'd give zero stars if I could. The manager, who I think is named Stephanie, was extremely rude. Was out front smoking when we got there, right in front of the doors. Then she was extremely rough and unkind with my 7 year old, who had long hair. She yanked a comb through it while he winced in pain. She was nasty to him and to me. Its sad because the man who works at this location is wonderful, but if you go and Stephanie is there, turn around and go to Westgate instead. The haircut she gave my kid had to be fixed at the Westgate location because it was HORRIBLE. She obviously hates her job. 0/10
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February 2024 by Nancy Solberg
Got there at open & no wait
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February 2024 by Dipak Chatterjee
Don't go here .. the lady barber doesn't behave well or welcoming. Also cut my hair very small, very unshaped. I prefer to go to blevechary bld Walmart area great clips, that's much better
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January 2024 by Theresa C C
Frankie did an excellent job on my hair! Finally got the right cut.
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January 2024 by Andrew Adams
Got a hair cut about 2 weeks ago. Steven was my barber, and this guy knows his stuff. Waited to make sure it still looked good after some time before writing a review. Absolutely the best hair cut I have gotten in years. Great conversationalist, and an artist with a set of clippers.
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January 2024 by Forrest Lee
To Stephanie, the stylist with a horrible attitude who nearly ripped my hair from my scalp;You NEVER comb through textured hair with a fine tooth comb. Regardless of texture, you ALWAYS comb from the bottom up. Otherwise, you are tangling the hair further and causing ripping and frizz. If you feel like the hair is tangled DO NOT COMB HARDER. Wet the customers hair FULLY and then apply de-tangler.Stephanie, if your job makes you so angry, annoyed, irritable etc. that it reflects in your demeanor AND performance, then please do all your customers a service and do some soul searching. You don't have to cut hair for a living, clearly it's not your passion because all of the one star reviews are about you.Please educate yourself on better hair cutting techniques, and consider getting therapy for all the aggression you feel the need to take out on your clients.The line up was the cherry on top.
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January 2024 by Mak Bailey
I recently went in for a haircut and watched Stephanie, a hairstylist at great clips, forcefully pulling at an individual's hair. The person in question possessed thick, curly hair, and she appeared to be vigorously combing through it. The action seemed painful, as evidenced by the man’s reaction of wincing and their head being forcibly jerked backwards. It was quite an unexpected sight, as I had never observed a hairstylist employing such a technique before. I hope Stephanie takes into account the importance of maintaining professionalism in her line of work. When I first came in she appeared visibly frustrated and irritated by the presence of customers. It is important to find constructive ways to manage and express hatred for your job, rather than resorting to aggressive actions such as yanking a clients hair like a frustrated parent.
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January 2024 by Nick Rambo
One of the staff working on NYE gave me the creeps!Won't be coming back to this location or Great Clips in general...
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October 2023 by Kenji Kumara
My best haircut ever! The acting manager did a great buzz cut on the sides and back. Her blades were golden! And she has the softest touch of any haircutter I have ever experienced in my 60+ years of getting haircuts. Happy 76 year old camper! Thank you!Service: Haircut
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September 2023 by Tate Phillips
Had the worst haircut I’ve ever had in my life at this location. The lady was so hateful acting and rude I was afraid to tell her it sucked. She might stab me in the head with scissors. The South Asheville location is 10 times better and more consistent.
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June 2023 by Cain Doberman (Ashevillelocal1993)
Call me when Stephanie isn’t there. I’ll be back then. She’s your manager?! Wow instead of telling your people to call corporate like a robot. How about you read your reviews and take what people are telling you. We don’t need to call corporate to tell you that you have a horrid issue with guest service. This is an Independently owned location. OWN IT.
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June 2023 by Aaron Raby
Oh and here is another one star that will go to 5 stars soon as Stephanie Hughes is gone thanks
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June 2023 by Nik Holton
Been here twice in a week..both times the rude woman working barked that the wait was over an hour. I understand that they may be short staffed, and she may be over worked, but thats not the customer's fault.I'll cut my own hair before I go back there.
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May 2023 by Christine Gray
Went in for my first pixie cut in 15 years, super excited, but sort of felt like I was an annoyance? Stylist was very gruff, I honestly thought she was mad at me more than once, which was pretty bad for my high anxiety levels. She was also rough in the way she handled my hair as well, catching my ear with the comb multiple times very harshly before she seemed to realize, and blasting me in the face with the blowdryer with no warning when I asked if I could get my hair dryed. The actual cut was exactly what I hoped for, but I had been so looking forward to the experience of a fun fresh new haircut that it was really rough to have it be so thoroughly unpleasant. I'm probably going to take a break from returning to this location for awhile, which sucks as it had been my favorite one before.Services: Kids' cuts