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January 2024 by HP Pham
Trash establishment. Rude and unprofessional. Would give 0 stars to Hands On Spa and Luong Tran if possible.
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January 2024 by Traci Van O
Very detailed and so kind!Sorry not the best picture but the nails are a Christmas glitter! So cute and festive!
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January 2024 by Laura Phares
I honestly nearly walked out of the salon on my first visit. My nails were very sensitive to the grinding tool to remove a dip with tips I’d gotten somewhere else and the technician got obviously frustrated with me. She was going too fast and too hard. She told me she “couldn’t” go slower. Finally, she handed me off to the male technician. He calmly and clearly explained to me that dip might not be the best service for me because of the need to go even deeper to do a dip even without a tip. He suggested the gel service. I was so grateful he took the time to explain that to me! (I don’t get my nails done all that often.) He did a great job of tidying up my cuticles and nails. I loved how he did that part of the pedicure as well. He’s very strong so the massage was good but could have been longer. I love the color Vicki suggested. They did a great job on the nail painting as well.This nail spa has a very homey feeling. If you’re looking for a high end relaxation experience, you might want to go somewhere else. However, if you’re looking for a great mani/pedi that gets to the real point (nail health and care), Hands On Spa would be a good fit for you!
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September 2023 by Maryann HASKELL
Was told no way i could walk in no space for us.
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July 2023 by Emma Macchiarini
I loved Hands on Spa. I am not fancy with my nail needs, just want a decent mani pedi for Mom life. They fit me in, although I will say they we’re pretty busy, and a reservation is probably wise. Tran was very friendly and did careful, good work. I highly recommend this place for a relaxing, friendly experience, and a totally decent paint job.
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May 2023 by Rachel Vincent-Rossi
My partner and I went here to get a pedicure. The nail technician dug too deep into my cuticles on my big toe and I felt a sharp pain. I didn't see any blood but my toe felt irritated throughout the rest of the pedicure process. My toe had felt fine for most of the day, however, by the evening, my large toe was swollen and throbbing in pain. I couldn't walk and put pressure on my right foot which led to a tele-visit with a doctor the next day due to an infection. My partner also said he felt a slight sprain on his foot from a massage with his nail technician. We don't plan on going back!
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May 2023 by Anne L Friedersdorff
Visited the salon expecting a relaxing ladies spa experience with my daughter. What I received was rough, assembly line treatment from Tran during our scheduled mani/pedi reservation. Rushed, painful service without the usual message, exfoliation and moisturizing of hands, feet and lower legs routinely provided during these services. She finished the minimum requirements in record time while clients who'd started before me were still being pampered by other providers. VERY disappointing. I will definitely NOT be returning.
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May 2023 by Patsy Edwards
I love going to Vicki at Hands on Spa, I've been going there for at least 15+ years.
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May 2023 by Rebekkah Merrell
They do beautiful nails! Very friendly
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May 2022 by Liisa Andreassen
I've been going to Hands on Spa for over 10 years. They are always friendly, professional and manage to get me in at the last minute if needed. I even totally forgot an appt once and forgot to cancel and they had no problem with it. I certainly would not make it a habit, but I thought it was nice that they understood sometimes life happens. Clean atmosphere and talented staff. I'll keep going back!
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April 2022 by Courtney Rossi
This nail salon was recommended to me and they are simply the best in Asheville. I got the gel-overlay nails and not only did they look great, they lasted for 4-WEEKS and still look perfect. I highly recommend this salon. Book now!
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April 2022 by Sharyn W.
I don't think the negative reviews reflect the competence and kindness of this nail salon. The work they do is excellent which is the reason they were voted the #1 salon in Asheville. They deserve a MUCH higher score!
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February 2022 by Renee R.
I went here and was treated really well. I would have given them a great review, they use this amazing foot gel in the pedicure pool. However, I have been wearing the same color nail polish for 15 years, called "Ballet Slippers". It sounds pretentious but it is just an Essie color. Anyway, when I chose the color, the lady told me "are you sure you want this color? It's chalkie". And I said yes I'm sure, I've been wearing this for years and I like it with my skin color. So, she gave me a manicure and I looked at my nails and was like wow! This is not Ballet Slippers! I have a strong suspicion they fill Essie bottles with cheap nail polish. Here is the difference and proof! The one on the left is the actual Brand product, the one on the right is the one they painted that used the brand name. Fraud! Just saying.
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February 2022 by iGor
Ms. Vicki and crew do a fantastic job taking care of their customers. Men and women are both welcome here.
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January 2022 by Angela Scotchie
Vicky runs an excellent salon! Very accommodating and top notch mani and pedi
