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February 2024 by Glenn IT Specialist
I bought a bird bath there that was on sale. Easy setup! Ordered online picked it up 4 days later easy pick up process.
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February 2024 by Staci Dyer
Are all of your male employees rude to your female customers.
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January 2024 by Nancy Solberg
Very helpful & quite a lot of personnel on the floor so you can find help. Good variety of products.
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January 2024 by Paul Turner
This store finds ways to not give veterans discounts by choosing to change their methods of qualifying to get the discount.
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January 2024 by Steven Reeves
I like Home Deppt a lot. The staff is friendly and they keep a clean and organized store. Easy to navigate (much better than Lowes though prices are roughly the same).
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January 2024 by Dee Carol
Home Depot beats Lowe's for sure. I found everything I needed, was greeted by employees in the store, and had no problem with the self scanner. Sidebar: I'm a bird watcher, so I like to watch the birds in the greenhouse.
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January 2024 by Stephen Dell
More and more items are no longer available to the public in store. They are moving to online and pick up. If you need something quick you can try your luck. The more common items are still there but now there isn’t much competition with items in store. They have reduced to their brand affiliates and maybe one or two more. I remember when you could choose.Now it is what it is. Up side is that they are still cheeper than Lowe’s on most items. That is for now.
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January 2024 by Dr. Blake
Staff is always rude. Customer service desk is always backed up. Card readers always malfunction. Woman at paint desk is insanely not personal, i try to avoid her nowadays
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January 2024 by coolbeans
It was nice and we got fluffy socks and they're super cute and comfy ?
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December 2023 by Carol Mccrory
Great customer service at this store! Thanks Jane and Mike for all your help today!
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November 2023 by Ty Mellinger
Home Depot is an awesome place to go to to get all your home improvement needs. Never have a bad experience when I go here. Everyone is friendly and helpful. Always got everything I ever need. Thank you home depot
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November 2023 by Dorothy Cashore
We will not be ordering appliances from Home Depot again. We ordered a washer and dryer, and although we gave them a heads up that our driveway requires a certain kind of delivery truck, they sent a delivery truck that failed to make it up our driveway. At that point they simply gave up. They did not offer to reschedule the delivery or send an appropriate truck, even though we had already waited a month for the delivery and even though we had spoken with them in-person at the store about our driveway to make sure they understood that a particular type of truck was needed. We called and pleaded with customer service, explaining that the right truck could easily make it up our driveway if they would just try again, but they just repeated that all they could do was refund us. We then placed the same order with Lowe’s. Lowe’s initially sent a truck that didn’t have high enough clearance to make it up our driveway, but instead of jumping ship they immediately worked to rectify the situation, rescheduled the delivery with an appropriate truck, and got the appliances to us the next day. The difference was night and day. It’s Lowe’s from here on out.
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October 2023 by Adam And Stephanie G.
Love Home Depot especially the one on Strickland. The people at the Prodesk specially Ryan, Adam and Lorenzo are amazing. I really bend over backwards to make sure you get the best service.
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September 2023 by Joshua Horrell
This store is failing at customer service. The best way for me to describe the management at this store is rude and liars. My advice is to shop at West Asheville they have the best staff.
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September 2023 by Melissa Dunlap
Never ordering anything major from Home Depot online again. I ordered a swingset a month before my son’s birthday party. The carrier that Home Depot sent it to could not deliver it and the local store did nothing to correct the situation. I was bounced around and told they would try to refund me. This store does not care either. Buy local. Buy elsewhere.