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January 2024 by Michael Shepard
People seem great, and they where quick to get work done on my car as a 3rd party option for an insurance claim. My only complaints would be that the location is hard to find, which it even has landmark guidance in their business profile - so you know they know. There is no signage to help you find the place and the road leading up a hill to their facility is very narrow and looks like the next big storm will take it away entirely, and when you reach the top you're greeted by a very tight parking situation that at no point outside their storage lot is even remotely flat. Keep that in mind if you drive a lowered vehicle.
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January 2024 by Linda L
I take my Fit there because it is closer to my house than the dealership, and they have always done a good job at a reasonable price in a courteous manner.
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November 2023 by Erick Cardenas
Love this place, if you have a Honda and live in the Asheville area these people are who you need to be taking your car too. I’ve been a customer for years now, every time I come I know I’m gonna be met with professionalism and proficiency. And the prices are very fair and just!
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November 2023 by Cliff Mori
Great service, fair prices. They help me keep my POS van on the road. :)
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November 2023 by Tonya Holbrook
Really great service and I am so happy to have worked with them. They made everything very easy. Professional and affordable. Thank you for fixing my car!Service: Transmission
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October 2023 by Paul Gordon
Terrific experience here today. They quickly diagnosed and fixed an issue with the car that could have been a major safety issue. They have definitely found a new customer. Thanks again for the great service.Service: Wheel alignment
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October 2023 by Kim Bolen
Could not have asked for better service! We were in Asheville for the weekend when the battery in our Acura died. We got a jump and drive straight here. They immediately took our car in and replaced our battery. We where there maybe 10 minutes. Thanks you!
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August 2023 by Michele Falco
Excellent experience! The repair shop is honest, fair, and transparent with their prices. Ted was very helpful . This will be my repair shop from now on. If you own a Honda, here is where you want to take your car!
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August 2023 by Cory Swales
We recently took our van into Import Concepts 2, while on vacation in the Asheville area. We experienced a system failure error, and limped into their establishment from the mountains. They ran a diagnostic and immediately knew what the issue was. Even though we did not have an appointment, they were able to fit us in, fix our van, and let us borrow a van to tour Asheville for the day (via insurance). They completely saved our vacation, and gave us peace of mind in driving back to Florida safely. Thank you Import Concepts 2 Team!!! We owe you!Services: General repairs & maintenance
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May 2023 by Marcella Delgado
One of the best experiences ever. Will be taking my car there as long as I own a Honda.I came in to drop my car off when they opened because I had other things to do that day. My appointment wasn't even until 1:30 and I had no expectations that they would fix my car so quickly. But they diagnosed the problem as soon as I got there and fixed it before noon! granted, it was an easy 30min job but the fact that they had such willingness to help me asap meant a lot. Being a woman, I have to say they also treated me like a normal human being and I know that I didn't get gauged for money coming in. Thank you so much for being a great shop in town that I can trust.
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April 2023 by Tanya Burns
I'm so glad I found this place!! I have nothing but good to say about it!! The folks there are down to earth and up front about everything. Ted has been very helpful in explaining everything to me before he works on her. (Ms Grace, my car) She's a 98model and I trust him with her. :) Highly recommended to all!!Services: Auto battery replacement
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March 2023 by Emily P.
After lots of time reading online Honda info, I followed a friend's advice and called Asheville Honda Acura Service to get some information about a potential used car purchase. Joey did a little research and gave me information about the cost of two potential repairs that one might expect with the vehicle that we are considering purchasing. I could tell that he knew what he was talking about. He explained that they could look over the vehicle. We will take the car here for repairs if we get it. It's so nice to talk to a real person with knowledge, and I appreciated the morning phone call with this business.
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January 2023 by Erik Castro
What’s the point of making an appointment if they can’t help you then and there? Made an appointment because my driver side wing mirror shakes when driving. Joey did his part and accessed me and went to get a second opinion. Ted said they didn’t have time to work on it then. Okay fine… so I asked to make an appointment to come back again. He said “I would just remove part of the door and and adjust whatever’s loose” and walked away. Didn’t make me an appointment. I’m going to your shop to give you money so you can do this service for me because I can’t do that nor do I want to. I work a lot and don’t have time to make appointments again and again. My wife and I have been taking our accord and both civics here but we’re no longer interested in doing business with them.
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November 2022 by Burnsey
I have been bringing my Honda's here for twenty years. Even though the personnel have changed, I remain a customer. The professionalism and quality service has always been consistent. Never a hard sell, they just take good care of my car.Service: General repairs & maintenance
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October 2022 by William James
2005 Mini. Best experience I’ve had a mechanic shop. Professional, quick, do exactly what they say. My appointment actually means the time they take my car in unlike most places where it’s just a time you drop your car off and they may or may not get to it.
