-
November 2023 by Bree L.
all the other reviews are absolutely accurate. Jessica the Customer service manager here knows nothing about customer service. Her ignorance and the lack of training given to employees at Ingles is what will cause the to eventually go out of business. This is my second visit to the store after just moving to the area, and today they lost the opportunity to earn a new local customer. I will not be back. The reason for this is simple; I asked for $1.50 credit when I notice I had been over charged for a produce item on my first visit to the store. This is a chain store and it should have been easy to just offer me a credit for the amount overcharged, even though I had made the purchase at a different Ingles location, which I honestly did not realize until she pointed it out. But Jessica was afraid she would 'lose her job' for the small credit which was merely a principle issue for me, not actually about the $1.50. After accusing me of lying about the item, I promised her this would be my last time setting foot in this store. Very unfortunate the good customer service is not seen as a protection to profits. When you treat customers with courtesy and good will, they become loyal and spend their hard earned money at your establishment. When you are small minded and clearly not looking out for making your customers happy, they go elsewhere for good. We have choices as consumers and my $$$ will never be spent here again
-
April 2023 by Susan Maxwell
Very pleasant and helpful. Recommended
-
November 2022 by Peter Samarga
I'v been working in Asheville for a few weeks. Stopped at Ingles for some groceries. I must say that I love their selection, layout and price points. The stores are immaculate. I wish I had one in the Raleigh.
-
November 2022 by Sheena F.
Love me some ingles. The salads and all the fresh food are so good. Have to go whenever in Georgia or NC.
-
September 2022 by Big D.
Very nice and helpful employees, which made for a great customer experience! We will be back!
-
August 2022 by Judith Fain
I have had really great service there.
-
July 2021 by Jim Kennedy
I appreciate that this Ingles is open until midnight. Fits my schedule much better than the Ingles on 29 Tunnel Rd
-
June 2021 by Brock B.
Curbside pick up is horrible, I've tried it 3 times and have sat for no less than 20 minutes each time after arrival before I even get a response to my arrival text. Then another 10 minutes minimum before I see anyone, and 2 of the 3 times there has been something missing from the order which was paid for in advance. Ended up having to go inside anyway to remedy. If you're going to offer it, at least make an effort.
-
March 2021 by Desiree B.
This Ingles is one of the worst when it comes to bagging groceries. I have shopped here for many years - large orders. You should see how fast baggers find something else to do if I go through a line with a $200 order-- from dusting to polishing etc. I recently moved and have had the opportunity to shop at the Ingles down by the tunnel. The difference is like night and day which tells me that the manager at the Ingles across from the VA does not hold his people accountable. Do you even want my business-? It doesn't seem like you do. I was in there today and the person checking me out asked 4 different people to help him bag before someone would help. Where's your customer service?
-
February 2021 by Jeremy J.
This is like Kroger for us here in Kentucky but Ingles is a grocery store that we went into grab a few snacks and items and I got gas at the pump for four weeks travel down the Blue Ridge Parkway. I had a good experience there it was a dude to try to hit me up for money and I told him no thank you and then he tried tell me a story about being related to Daniel Boone or something so I didn't try to pay him no attention but besides that the overall pumps in store a really nice