-
November 2023 by Kathy Orkin
Staff was ok, check out was slow, but I like their style of clothes. Hint: I wash on delicate cycle and dryer, but take them out before they are completely dry. That keeps the fit and color nice. A few items hanging on the racks were put back with strands of hair on them.
-
October 2023 by Johanna Brooks
If you want service don't bother to go in. Four sales ladies couldn't cease their personal conversation to offer help to two serious shoppers.
-
December 2022 by Cricket Werkheiser
I always love going to J.Jill! Perfect clothing for the mature woman. Teal and purple seem to be the colors this winter.
-
June 2022 by Amber Sanborn
Great clothes and jewelry and such, but the women who work here are always so rude. I keep going back because I love the brand, but I try to order online when I can because they honestly just ruin the whole experience by being stuck up, unhelpful and judemental.
-
June 2022 by Bunny Cabaniss
My favorite place to add to my wardrobe and the staff is super helpful.
-
April 2022 by Dana Pittman
Stylish, pretty clothes and jewelry.
-
February 2022 by Sharon Spear
I have had the best experiences with this J Jill store although I live an hour and a half away. Yesterday I called to see if they had a sweater in a smaller size than the one I received from J Jill on-line (as the size was sold out on line). The salesperson located the sweater and is shipping it to me as an exchange; a very helpful, efficient & professional interaction! Really made my day! Thank you.
-
October 2021 by Gloria Vaida
It's very classy shop, enjoyed looking through it. Not my style or choice for clothing.
-
October 2021 by jennifer beiler
My sister and I tried to shop at this location. We don't mind pulling on a mask to shop, but didn't have masks with us. The store won't allow you in without a mask, and they don't have any available. It's very irritating that they require them, but don't have any available. They just lost my business.
-
September 2020 by Beth Gist
Nice selection for petite sizes. Kind and helpful staff.
-
August 2020 by Gina Williamson
I'm a J.Jill fanatic and have a closet full of their clothing. I will say, however, this particular store was very disappointing. I felt absolutely invisible and got no help or acknowledgement from the sales team at J.Jill - BiltmoreVillage.That's okay. I went online and ordered SEVERAL items to have direct shipped to my home. I'll not shop there again. I will, however, return to my hometown store in Greensboro North Carolina where they treat you like you matter.
-
January 2020 by Jane Gylnn
We were greeted entering the store and they gave us uninterrupted time to look around. Will definitely be back and often
-
June 2019 by Patty Johnson
I have had pleasant experiences in this shop before, but not my last visit. No one offered to help and when I asked questions of the woman at the cash register she was fairly sarcastic. I'm ordering online today.
-
April 2019 by Adam Aschenbrenner
I bet my ex would love it
-
December 2018 by Elaine Andersen
The store is always neat and the staff upbeat and helpful
