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September 2023 by Luke Cunningham
My go-to in Asheville. Honest, up front and great at what they do!
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September 2023 by Eileen S.
Jack Smith's Transmission & Auto Repair in Asheville NC was extremely helpful with a quick response when I damaged the underbody cover on my car, while on a trip there. They repaired it in half an hour with a reasonable price. I wish his company was in the town where I live. If you need repairs, this is the place for quick work and honest labor.
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August 2023 by Chris Gibbs
Excellent on time, reliable and honest service. My bill was less than my estimate. My go to mechanic.
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July 2023 by Payne Family
Super nice folks! Helped my friend and I at an unexpected time of need. Kindness still exists!
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May 2023 by Lynn Kirby
Wonderful service! My car broke down downtown and when I called Jack Smith's they told me to bring it right over. I've been here twice now and the service both times was excellent. They are very knowledgeable. My car is running better than it has in a long time and I'm noticing I'm getting better gas mileage than I was previously. Highly recommend.Services: Transmission
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May 2023 by Olivia Wallace
Tom, Valerie and the team are fantastic. They’re welcoming, knowledgeable and genuine. They had my car serviced within 24 hours and they care about their clients. I highly recommend this shop.
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March 2023 by Ronnie Dees
Couldn't have been taken care of any better. I thought this kind of personal care and service had disappeared log ago. Went way above and beyond in the work and keeping me up to date. Even dealt with the headaches that came from dealing with my extended warranty company which can be very aggravating. Great people, great service. I definitely recommend them.Service: Transmission replacement
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February 2023 by Renee Yeary
Very knowledgeable and honest. Valerie is amazing she's been helping to take care of my cars for years. Mike the technician has also been helpful in keeping me "babies" running. Another gentleman I believe his name was Tim or Tom called me during the process and was very nice and professional as well! You are only charged for the work that actually gets done, and they give you the news about your vehicle in a business-like and straightforward way. Highly recommend this place!
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February 2023 by Bryan Moffitt
Tom worked to replace the transmission in our 2008 Nissan Frontier. He rejected the first transmission because it didn't feel right to him, and went above and beyond to make sure the replacement transmission was correct. Highly recommended.Service: Transmission repair
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October 2022 by Harvey Black
This place actually cares about people. Not only do they only quote only what you need, they also get it done very fast and for one of the best rates around. Will be back 100%
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October 2022 by Maggi M.
Daughter purchased a used Subaru. The folks at Jack's have worked on her car a couple of times. Super friendly, Subaru knowledgeable, and always timely.
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September 2022 by Jess Wein
Very kind and helpful!!! Did a good job with my car.
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July 2022 by E F
Jack Smith's consistently delivers first rate customer service. They stand behind their work in a way that I think few mechanics do.
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March 2022 by Bryan Wiedenhoeft
Tom and the crew at Jack Smith's have been phenomenal to work with. Very professional, courteous and efficient. Overall 5 star service and very reasonably priced on labor and parts. Identified my transmission issue and got me in and out the door, same day. My F150 is driving like new.
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February 2022 by James Rash
I would never go back there again I went in that just asked if I check my transmission fluid cuz I thought it was low, I had to schedule appointment I'm going to 6 days later I went somewhere else the hell was this place they just want money he said they had to put it on the lift to check the transmission fluid I wouldn't take my car back there again
