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January 2024 by Virginia Tinangon
Allison was amazing, she’s very sweet and doing amazing job
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August 2023 by Tam Bui
Will, salon manager was so nice and helpful. I had some issue with using a coupon. He check on it and call me back.
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August 2023 by ROXANA ELESPURU
Rose was great! Friendly and the color service was on point.
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July 2023 by Starla Cabe (Foodiequeenavl)
So I made an appt there. I was super excited because it never pamper myself. I'm a caretaker 24/7 so no free time. I finally had a day..I drove 30 min outta my way and I actually called to tell her traffic was bad I was on my way. She said come on. When I arrived there was a lady in my chair and I was told "sorry I only one here"
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December 2022 by Tina Justus
I called and ache an appointment for 11:15am Got there and they said I wasn’t on the schedule this happened twice!!! I was told to come back at 1:00 so I did. To find a young girl who looked as if her hair was whacked and deranged. Planning to do my hair. So I was like okay but after waiting 15 more minutes for her to clean up and finish with a client before me. I asked to see her portfolio and she hands me her phone which shows about 8 pictures of only Color and not good work So I immediately felt like I was thrown on the new rookie so I asked about pricing and it was more than 150.00 wow!! I got up and at that moment decided this is not right and I had to leave and what really gets me is this appointment was made a week before the Christmas holiday and being the 21st of December and a Christmas party tomorrow and again on the 24th I am so disappointed!!! Never again will I trust JCpenny Salon in Asheville
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November 2022 by Katie W.
I am visiting from out of town and I really wanted to get my hair done. JCPenney salon was the only place that could get me in at short notice. I called and got an appointment with a woman named Leigh. She seemed pretty new and has had her license for 2 years. The salon itself, while very clean, needs to improve its ambiance. Leigh did an amazing job with my hair,I asked for a partial highlight and it really came out great. If you are looking for a new stylist, I recommend that you go and see Leigh. She is a very kind person and takes her job very seriously. She asked for input from another colleague which could be seen one way or another and it turned out its because she is very competent and likes to collaborate.
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June 2022 by Catherine Lavezzo
Will is so talented! I came in with hair that was a wreck and feel so beautiful now!
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November 2021 by Amanda Crady
I have been using Tatiana for my hairstylist at JCP for about 10 years. She is a professional everytime and even during the pandemic times has provided the best service available. I highly recommend Tatiana and the Pennys Salon.Services: Waxing
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August 2021 by Pam B
Sarah is an amazing and highly skilled professional. She listens to you and is very kind. Sarah knows how to best serve your needs.
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February 2020 by Marla Michelle Parker
the females that work with you are wonderful ladies. we love them very much very patient and understanding with your child. seem to go that extra mile to make sure the pictures they do are wonderful.
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January 2020 by Linda Harrington
Tatiana did a great job on my high lights and style!
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January 2020 by Savannah Jordan
I arrived at the mall at 8:30 pm and The JC Penny department was already closed? Your closing times say 10:00 am to 9:00 pm, so that’s when you should be closed. Ridiculous.
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January 2020 by Kelly Miller
Amber was my stylist and she did an awesome job. I have never had a hair professional so detail oriented and passionate do my hair. I absolutely love the cut and she will be my hair stylist from now on. The receptionist was also very friendly. Thank you
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November 2019 by Josie Buckner
Excellent service. Friendly staff
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November 2019 by Bettyann Recchia
I just recently moved to the Asheville area and needed a color and shaping. Michelle nailed it! I am so happy with the color, cut and awesome service that she provided. I am looking forward and excited for my next visit.