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January 2024 by Yvonne Weston
For 20 years, throughout all my residence moves within Buncombe county, my loyalty to Jimmy's never wavers. I know there will be professional, experienced, kind community oriented people making sure I am safe on the roads.
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January 2024 by Bernard Miller
Throughly professional and expert service people who can accurately diagnose and identify problems with your car… And offer you the best advice to maintain peak performance with your car. And I think worth the price too!
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January 2024 by Craig Frizzell
Got great service. Did a thorough job and got a new battery. The battery will now not hold a charge. Called to get it replaced and wouldn't get me in for over 10 days to replace a faulty battery they sold me. My son leaves for college this weekend. On to find the next mechanic. Thanks Mary Beth for your lack of empathy and understanding.
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January 2024 by Future Coder
Really appreciated the service I received at Jimmy’s Automotive. The level of detail on my auto inspection was top notch. The service tech, Jose, was incredibly thorough, took detailed photographs of each item listed in the inspection report, and helped me to identify issues that were in my best interest to fix. The addition of a loaner car to drive for nearly a full week was a welcome surprise and made the transition very smooth. Michael was a great communicator and helped to clearly answer every question I had. Will definitely return in the future for any work I need done. Auto repairs are not cheap, but Jimmy’s provides good value in the work they do. Thank you!
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January 2024 by Mary Buttitta
I've been using Jimmy's for the past 11 years and have happy with the service. Recently they have started making recommendations about various services and sending pictures of the problem area. This all seems good, but I decided to get a second oppinion with a Honda specialist and was told that I did not need that service. They saved me $2200!Jimmy's also charged me $145 for an electrical test, that is offered free at Auto body shops and other service shops.Don't have blind trust, get a second opinion!
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December 2023 by Bruce Robinson
Jimmy’s Automotive is awesome! They took care of a problem with my 2002 Toyota 4Runner that my local Toyota Service Department told me couldn’t be fixed! I was very well pleased with my bill as well! Jimmy’s Automotive rocks! God bless them forever! Thanks again Jimmy’s Automotive!
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November 2023 by Krista Fayette
The service team was very honest and clear which means so much to me being a woman walking into a mechanic shop alone. I dropped my car off and scheduled the soonest appointment they had which was several days later. They ended up calling me and getting my car looked at and repaired that day! They even kept the part that needed replacement and showed me exactly what was wrong. This was my first time coming to Jimmy’s and I will be taking my car here for everything from now on!Services: Electrical repair
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November 2023 by paul hosier
We have had outstanding service on our Lexus RX-350 from Jimmy's. With each service appointment, service techs analyze current and (probably) future issues with our vehicle. I take them in priority order and gradually work them off the list. With the last visit, techs replaced the rear brakes, but my wife complained of a "rolling thump" appearing immediately after service. In two months, it was still there--loud and clear. Jimmy's techs diagnosed the issue as a brake rotor problem. Replacing the rotor solved the noise issue and the car wheels now "roll" without a sound. Problem solved. Service with a smile!!
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November 2023 by Cooper Brock
After taking my 03 B-4000 to 3 other mechanics who misdiagnosed and couldn’t fix it, I waited a while to write this review. 3 months after my first appointment at Jimmy’s and my truck runs better than it ever has. Michael and Jessica have been great to me. Communicative, knowledgeable, and exceedingly thorough. The service you’ll get at Jimmy’s is worth every penny.
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November 2023 by Brian Garner
We had to drive a car across country that hadn’t run in over two years. We had it towed over to Jimmy’s Automotive Center to prepare it for the trip. They handled all of our concerns and when we picked up the car all it needed was a good washing. The staff was second to none and their work was top shelf. I recommend Jimmy’s Automotive Center for anyone who wants prompt and quality service for their vehicle.Services: Air & cabin filter replacement
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November 2023 by Mary Begis
Jimmy's Automotive is outstanding in every way. I appreciate their clarity about maintenance/identified problems and associated costs upfront. Love the reminders for ongoing maintenance scheduling. One less thing I have to worry about. I've been a customer for two years now and very highly recommend Jimmy's.
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October 2023 by Jasmine Blocker
This place is a hidden gem! After trying to find a honest, reliable shop that could diagnose my car knocking; I came across this place on Google. They had great reviews, so we decided to give it a try. They communicated so well and the estimate for repairs was very detailed. Even though my repairs were higher than I could imagine, I understand putting in an engine is not cheap! The sales manager (Brian) kept me updated in every step and recommended a few other things to keep an eye on. Another thing that makes them stand out from the rest is they offer loaner cars! I’ve never heard of a shop doing that so that was a PLUS that we didn’t have to spend a lot of extra money on a rental car! I rate them 10 ⭐️s! Everyone was soooo professional and they def have our business from here on out.Services: Tires
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October 2023 by jumpshot13
Good experience overall.My Jeep Patriot had overheated.I called the next day and made an appointment. Took it in 3 days later.Brian was thorough and knowledgeable in explaining the issues with my car.About 5 days later when I went to pick it up the process was swift. I can tell this is a very organized business.
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October 2023 by Jana Schwartz
I am a new customer and am very pleased with the work and customer service at Jimmy’s Auto Center. Jessica was the first person I talked to when I walked in to set up an appt for multiple issues with my Nissan Rogue; she was friendly, knowledgeable, and went out of her way to help me and explain the potential charges. On the day of service, Michael checked me in and was my main source of contact for my appt; he was also very friendly and helpful, and again explained the charges and warned me about what my potential charges could be since some of my car issues could be costly. Jose M. was my technician and he did a very thorough job inspecting my car and then completing the repairs needed. I really liked the fact that via text I could read the service report and see all the notes. Though it was a hefty bill, it was a reasonable bill considering all the items that needed to be done. I will absolutely be returning here again and plan to recommend to friends and family in the area. Thank you for being an honest, friendly, and professional auto center!Services: General repairs & maintenance
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September 2023 by gene schweizer
Dropped car off at 10am for an alignment. Waited 4.5 hrs. Without a call. I finally called for an update. Told me they could not do alignment due to a bad wheel bearing. I wish they had called me a lot sooner so I had some time for an expensive repair decision.Service: Wheel alignment
