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November 2023 by Lori M.
I'm very thankful for Laughter jewelry! I moved to Asheville from Florida in 2020 and all of my silver and gold jewelry was a mess. All of my watches needed batteries. They restored everything back to beautiful and were wonderful to work with. I enjoyed going into the store and browsing through the gorgeous diamonds. Very impressed
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November 2023 by Holly S.
They were so sweet here. I had a piece of jewelry that needed a part added to it. Even though they didn't have the piece they measured the part of my bracelet that needed it so I could order the correct link. I appreciate that they took that time for me.
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November 2023 by Amelia P.
This was my first time ever going to Grant Laughter. Won't go back for deceitful practices. I took a ring to be downsized there and quoted me $95 dollars for the downsizing. Then the lady said, that if I wasn't in a rush that she can give me a discount. Discount came back to almost $30 off. My husband wanted the gold that was going to be taken out from the downsizing returned. I called the next day and asked if we would get the gold back and one of the guys called me back say that with giving the gold back the price would be $125. I was livid! The deceitful practice of not communicating upfront with what would happen to the gold and disguising the kept gold as a discount is not a good business practice. I asked for my ring back and a refund of the money I paid to start the process of the sizing. They did refund my money which I am grateful for but offered nothing for the broken trust of a first time customer. Be aware when they offer discounts or sized rings or anything that removes any gold from your jewelry.
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November 2023 by Kim B.
When we were at a gas station a pin fell out of my husband's Tag Heuer watch and it fell to the ground. We searched for best jewelry repair near us & Grant Laughter Jewelry came up. We were so impressed with how nice they were and how quickly they repaired the watch. Great, professional, & personable team at Grant Laughter Jewelry. We live in Charlotte but would drive to Asheville for our next jewelry purchase due to the great service (& inventory) they have!
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October 2023 by Taylor Ketcham
I can't say enough about how wonderful an experience it was to build mine and my partner's dream engagement ring & wedding band. Jimmy had impeccable customer service and the quality of the ring we designed was perfect. 10/10 recommend!
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October 2023 by Karlie Wylie
Went in to browse and walked out with a lovely ring!! The man behind the counter was extremely helpful and took the time to show me multiple options of what I was looking for. This vintage diamond and sapphire ring is absolutely STUNNING!! It is exactly what I was looking for and it truly feels like a one-of-a-kind ring.
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October 2023 by Breana&Steven Herbert
I needed my engagement and wedding band resized. So, I brought them both in to Grant Laughter Jewelry. The consultation I received was thorough and I was really grateful for the complete explanation of what work would be done to resize the rings. I was especially grateful that the gentlemen suggested that I might consider having them welded together. I am thrilled with the results and it only took a few days to complete. Everyone I came in contact with was kind, professional and knowledgeable. I would definitely come here the next time I was looking to buy or have any repair work done.
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September 2023 by Lenny
Jimmy helped take me through a few rounds of workshopping an engagement ring until it was exactly how I wanted it. He was so affable and accommodating. I can't say enough how pleased I am at how everything turned out.
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September 2023 by Jesse Fripp
Craftsmanship, attention to detail and customer care that is simply unparalleled. Jimmy, Alex and the entire team at Grant Laughter are outstanding, and brought back to life a custom Cretan silver and platinum anniversary ring that had far more sentimental than material value with grace and care. Whether you are investing in a piece that will become a family heirloom, or preserving one, Grant Laughter is your go-to!
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August 2023 by Stephanie Stewart
Upscale jeweler that is accommodating no matter how small the purchase. I’ve had jewelry repaired and resized here. Most recently we purchased wedding bands. The quality and customer service are excellent. Wouldn’t go anywhere else.
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August 2023 by Lily McKinney
I cannot recommend Grant Laughter Jewelry more - I wish I could give 10 stars. All the staff is so accommodating and kind. Jimmy has helped design and create my engagement ring and wedding band as well as many other pieces that will be cherished in our family for years to come. Jimmy is very communicative and his customer service is unparalleled. I never feel pressure from him - he always listens to exactly what I want. I know I'll be taken care of like family when I come in!
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May 2023 by Faith Laughter
I have visited Grant Laughter Jewelry several times over the past handful of years since he has opened. The store personnel are always knowledgeable, kind and attentive. Grant was able to take a single diamond solitaire and turn it into a spectacular custom mounted ring that I will cherish and hand down through generations. Grant Laughter Jewelry doesn't just sell jewelry. They make you feel like family and craft heirlooms that can be treasured for decades to come.
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May 2023 by Jean Fitzpatrick
Jimmy was a GREAT help to me - he helped me remove a bracelet from my arm that had lost an integral part of the clasp and was just super kind and friendly!
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March 2023 by Melissa Upchurch
I am downsizing and decided it was time to sell items of jewelry I no longer wear and a couple of pieces I inherited that are not my taste, thinking someone else would enjoy wearing them.I did my homework—I knew I did not want to go to a big firm that has lots of overhead. I also had experience with a different jeweler that was less than satisfactory, so that person was out. I read up on Laughter Jewelers: they’re a small firm that isn’t spending its money on advertising. They don’t (appear to) have a ton of overhead. Their Web site emphasizes honesty and integrity, something I felt was missing from my experience with the previous jeweler.I decided to go see Laughter Jewelry, and set up an appointment online for the next day.Mr. Grant Laughter greeted me when I arrived, and when we sat down, he asked me to tell him about the items I brought. He was an attentive listener. He excused himself to do some lookups and invited me to browse the store. He also gave me a soft drink, which I appreciated.The store is comfortable and not overwhelming. I enjoyed visiting with Barbara, an associate. She told me about various items I was looking at. And I tried on a few pieces for fun. After about 20 minutes, Mr. Laughter called me to a seat and we talked about what he could buy from me and what he couldn’t. Listen up, this next part is important: I felt Mr. Laughter treated me fairly. There were two necklaces he couldn’t buy, and he explained why. He explained why he priced my other items as he did to purchase them.I understand that a consumer like me should not expect to sell a piece for the same price I paid for it, so I was not disappointed with Mr. Laughter’s purchase offers. As I said, I felt he was fair.I hope you will visit Grant Laughter Jewelers and have a great experience as well. And by the way, I’m buying one of the rings I tried on!?
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March 2023 by Lexi M.
Me and my fiancé had our vintage, heirloom wedding rings resized here and we were well taken care of. Both rings came back in pristine condition, and fit perfectly, and the turnaround time was QUICK. I had all my questions answered by Barbie and was impressed with her knowledge and care.