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August 2023 by Val Ketcham
Have never had such a great experience at a store. Karina helped me with personalized recommendations, product knowledge, and genuine dedication to helping me find the perfect pieces! She made this shopping trip truly unforgettable. I left the store not only with a new love for lulu lemon but also with a newfound appreciation for exceptional customer service.
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August 2023 by Ashleigh
Very Helpful staff. It’s a very small store but worth the stop. The man working the sale’s are was more than willing to help me fined what i was looking for.
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July 2023 by Jaimee R.
These folks ALWAYS go above and beyond. Best customer service I've seen in a very long time. Extremely helpful and kind. They want you to be happy and satisfied and will do what they need to to ensure that
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May 2023 by A A.
I really don't appreciate the customer service at this location. I have never had a problem with an exchange due to size until now. I had to resort to calling 800 number to which I was told to inform the manager to call them and because the store manager refused to call (because obviously she has been reprimanded on how to do her job before) I now have to wait three days for a resolution. I also didn't appreciate having my friend in the store who overheard them gossiping about the situation as I left.
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April 2023 by Penny Thompson
Lauren helped me...I cannot say enough good things about her! She is so sweet and so positive. And after she heard my story (near death experience..working to get back to my "norm") she gifted me with a pair of yoga pants! Thank you, thank you, thank you! P
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April 2023 by Korie Kennedy
They must have had a major staff shift since those negative reviews. Everyone was so kind and beyond helpful! Like, really over the top good customer service.
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April 2023 by Richard Eichen
Good selection, nice staff.
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March 2023 by Shane Lunsford
Grace was the best! Stepped right in and took care of our needs.
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December 2022 by WIlliam Sweitzer
Friendly, courteous, knowledgeable staff. I bought some items online and these folks hemmed my new pants and handled my exchanges easily during a VERY busy holiday season. Looking forward to shopping at this location again soon.
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November 2022 by Kimberly Morehouse
Nice shop and super helpful staff.
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September 2022 by Rose O'Connor
I have been beyond pleased with my experience at the Asheville Lululemon store. I worked with both Daniel and Kylie. Their service made a difference in my experience at the store. They were both really knowledgeable, helpful, and patient with me. They allowed me to take my time and didn't try to sell me on something I didn't need but made suggestions that turned out to me super helpful. I am a huge fan of the Align leggings and practice hot yoga regularly. They encouraged me to try the Wunder Train leggings which are even more moisture wicking. I was hesitant bc the align pants are the most comfortable pants on earth, but to my surprise after practicing with the Wunder Trains at the hot yoga studio a few times, I am really really impressed with the quality. They do dry a lot faster (with the aligns they will be soaked and I can ring out a lot of sweat after a class), have more support, and I can tell that they will hold up longer than the Align pants do. Still love the Align's, but the Wunder Train's will be a part of my rotating yoga clothes from here on out. Thank you all for all your help, I will be back!
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April 2022 by Sam J. Price
Ridiculously overpriced. How you can justify $70 t-shirts I'll never know.
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March 2022 by Emily Tebbe
Customer service at this location is a complete joke. Received a gift from a friend who had a discount and went to simply exchange sizes and they wouldn’t allow me to even exchange for a different size same product. Sad and annoying
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January 2022 by Kristen Abner
Beautiful store! Loved the extremely nice & super helpful attentive staff. They were staffed well. I wish I would have saved each of their names to brag on them each. Thank you to the amazing ladies that worked 12/29/21 between 12:30 & 2:00!! Your amazing!!
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January 2022 by Tram Nguyen
Very rude front desk associate. I did not appreciate the tone and aggressiveness of his behavior. This is the second time I’ve been assisted by him and both times he’s been nothing but rude to me.
