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October 2023 by ashlyn is here
Got a phone case and protectorIt looked great the day of but within a few days there is dirt under the screen protector and the case is shedding it’s rhinestones.For the price i paid i would have expected good quality.My old 10 dollar amazon case works better then this one.
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September 2023 by Azucena Martinez
good prices imo and customer service too and everything
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August 2023 by Maryclair Rigby
I got my screen replaced and now it’s extremely difficult to type. Without autocorrect this would be impossible to type
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June 2023 by Alisha Newton-Rudhru
I had an outstanding experience at this mall kiosk, and so have my other family members. He’s replaced 3 phone batteries for us so far.Note, they only fix Apple devices. They also sell compatible accessories.He informed me upfront that the battery used wasn't genuine Apple, allowing me to make an informed decision.He displayed remarkable expertise with fixing my device. He’s an expert when it comes to iPhone hardware.I highly recommend this kiosk for reliable repairs at an affordable price, and great customer service.
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April 2023 by Logan Edwards (Logan)
came in with a broken screen that didn’t turn on and he had it fixed in less than 20 minutes and it works GREAT. good prices
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April 2023 by Efsane Çetin
Thank you for quick repair of my phone screen. Very fast work, very high quality!!
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October 2022 by James Khayat
They fixed my phone so fast and had the best selection of 14pro cases in Asheville. Trust these guys are legit.
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October 2022 by Jansen Arrowood
Short version: Did not disclose they don’t use genuine Apple products among other info and phone screen started glitching the next day.My sister-in-law came here to get her phone fixed and at first it seemed like it was going to be a quick and easy fix. It wasn’t super expensive and it didn’t take very long at all. Kudos. However… the next day she asked me about why her phone screen was glitching up and why Apple sent a notification to her phone saying that they screen wasn’t a true Apple product so there may be issues with the phone from now on Apple will not cover. Okay, so we went in and asked about why the phone was glitching and why it said that there wasn’t a genuine Apple product used with the phone. They never disclosed that they weren’t going to use a genuine Apple product, and then when we tried asking why they didn’t use a genuine Apple product they said it was not their fault we didn’t know and that it was our responsibility to ask questions to get information saying, “everyone knows this, so that’s not our fault you weren’t aware”. At this point we were like whatever and asked if you could at least replace the phone screen for us. The person we were talking to says no because there were scratches on the screen and there wasn’t a screen protector so it’s not their fault that the phone screen was messing up. First of all, no there weren’t any scratches on the phone screen. Second of all, even if there were to be minor scratches on the phone screen how would that affect the phone screen to the point of not being able to use it properly? Anyway, after an entire mess of this for about 30 minutes will talking to the people working there we went to Best Buy and they said that because an Apple screen wasn’t used, any Apple coverage that may have been on it is void. They also mentioned they’ve had many many people complain about the service and quality of this business. From our experience, this is a business that wants a quick cash grab and doesn’t want to truly help out the customer. My sister in law is an incredibly hard working young woman who only has time to work on the weekends because of extracurriculars. She is out of a lot of money and they didn’t even have the decency to replace the screen for her at a minimal loss to them. Please save your money and time and go elsewhere or straight to your manufacturer. You’ll be much happier and probably save money.
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October 2022 by keira anders
I dropped my iPhone 11 Pro and shook the battery out of place, my phone would randomly shut off if I moved it from a still position. I was honestly frantic that it would cost me a fortune to get it fixed. Though I went over to master fix who have repaired all my previous iPhones and the sweetest boy helped me out, he explained all that was wrong and fixed the problem in less than 20 minutes! Only place I’ll go to get my phone fixed.
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October 2022 by Dom Marzullo
Best repair shop in town. If you are looking for a knowledgeable tech to diagnose and repair your device or tablet then this is the place for you. Metin and Nelly are not only talented repair technicians, but they also love problem solving and helping the customer find the best solution to their issues. I have got several of my devices fixed here and will continue to use them in the future.
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October 2022 by Jessica Poole
What an awesome and quick job! Very kind and cordial. I will be getting all my phones fixed here from now on.
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October 2022 by Iris Flovin
Had an issue with my phone after the repair and they made it right, at no cost to me. Thanks for the great service!
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October 2022 by Prime Sports Network
Very good customer service even walked me out to my car to fix my issue.
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July 2022 by Nanette Nicholson
Excellent service provided by Dominic!!!
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December 2021 by Daniel Forse
I would have been better off replacing the phone. Cracked screen, they said they would have the replacement in within 5 days, give them a deposit, 5 weeks later it comes in. While the screen was cracked the entire time, it still worked perfectly. After replacing the screen, the max brightness was about 70% of 100. I was told this was normal. Ok fine. But now my screen just sporadically goes crazy, gps doesn't work for more than 10 min, problems with sensitivity, just tons of problems. Wast of time and money. 0/10
