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February 2024 by Rachelle McKinnon
Had a print custom framed there. She did a great job, and it didn’t take long at all. A little more expensive than what I expected, but it came out just like I wanted.
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February 2024 by Steven Hewlett
It's Michael's. The staff is nice.
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January 2024 by Nichole Artist
Went there today and Kodi was so nice and lovely. Place was organized and clean and I found everything I needed :)
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January 2024 by deborah allum
Their staff is always so helpful and so nice
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January 2024 by Jacquelyn Hallum, MBA, MHA
Fun place to shop. Like most places, very short staffed
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January 2024 by Andrew Smith
Took forever to check out
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January 2024 by Jason Plaster (Jey Pizzle)
Great selection and variety!
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January 2024 by Jason Tarr
The local Asheville store went out of their way to help after I encountered an issue with an online order. The problem was not even the Asheville store's issue to fix -- it was an issue that came up with an order on the Michaels website. Even so, and during the busy Black Friday event, Trysh from the River Hills Rd. location jumped in to help and made it right. She found the frame I originally wanted and coordinated everything so I could pick up the item the same day. Thank you for the wonderful customer service!
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January 2024 by Sway Lee
Who ever picked up the phone on 12/14/23 at 12:22 was super rude and very impolite not a way to answer paying customers
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January 2024 by Susanne M Johnson
Employee helped me find what I was looking for. She took me right to the item and pointed out it was 50% off. I didn't notice the sale and I wouldn't have purchased it.Cashier greeted us and was friendly and welcoming.
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December 2023 by Raquel Egosi
In the city of artists, it is not possible to enjoy the discounts given. Very few people manage the store, I did not find anyone to take down a canvas for me from a high place, a long and continuous line at the cash register and only one person there alone.
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December 2023 by Caylin Paige
I am in line right now and there is only one person up front ringing people up. Honestly am aggravated that this lady is on her own. And about 25 people in line and has been like this for a while now. I called the store to get her help and then realized the phone call was forwarded right to the front to this lady so I hung up.She hasn't been able to stop moving or ringing up people quite a while. Does not look like good team work here at all ...like someone should be helping her.I have also been in line for over 20 minutes and the people behind me will have been in line for over 30 by the time I get rung up. I still have 3 people ahead of me.Scratch that I have now waited 30 mins.
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December 2023 by Aaron Mathey
Just always SO under stocked. Very disappointing because I can never find anything I need and Asheville doesn’t have that many craft stores for some reason :(
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December 2023 by Truesay
This place was absolutely trashed. Carts of boxed inventory everywhere, glitter all over the floors, urine soaked and graffiti tagged bathroom with no way to properly wash hands. I have never seen a Michael's in this bad of shape before. I only gave it two stars instead of one because of the potential it has to be good. They didn't have any item on my craft list either, so I left empty handed. The acrylic paint section had all of the anti theft glass broken and wide open so that inventory had also been lifted.
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December 2023 by Jennifer Ownbey
Ok I know it's black Friday week, but the shelves were bare, the store was thoroughly trashed, there were empty cardboard boxes in the aisles and there was 1 cashier trying to keep up with all the people in line. I did her a solid and put back what I was going to buy and left with no purchase. This store makes me miss AC Moore.