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November 2023 by motiva8in
Got in fast, got my tires I needed will be back later this is my 2ed time I've gotten tires here, great customer service.Thanks guys.
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November 2023 by Trevor Cole
Made an appointment on their website for a tire alignment. I show up and they said they don’t have a mechanic to do that service right now…now how does that make sense? Update your computer system. Thanks for wasting my time! Don’t recommend
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November 2023 by Rebekah Morrisson
Great customer service! They were able to fix my flat tire despite being low on staff and referred me to another shop for something they couldn't fix. Would absolutely recommend.
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November 2023 by Paul Stiling
Had a flat tire while visiting Asheville from out-of-town. The staff from Mr Tire was very helpful to get us the Goodyear tire that we needed. They also contacted the company responsible for managing the road hazard insurance that we purchased when we bought the tires so that we can be reimbursed.
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October 2023 by Chris E.
I got a flat while on a distance trip and pulled in after 5 pm and was diagnosed and repaired and back on the road in under an hour. Thanks to Dwayne and Colby!
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September 2023 by Isaiah Penisten
Not the shop I regularly use, but have used a handful of times over the past couple years with a relatively great experience.Now, I’d buy my own tire machine before coming here.My mom and little sister brought my car here while I was working because it was the shop I had suggested to be the fastest. No more than six months ago my car was here having tires put on it and I had a great experience, I had even told the manager about a shipping problem I had with American Racing (long story) and he offered to mount and balance a new wheel and tire once I received it from AR for free. Yes I did return, not because it was free but because it was nice to see and chain shop still have the formality of a mom and pop shop.My car was brought in to have two used tires (80%) put on the front. My car left, with two studs “not being able to hold torque,” almost every lug nut on the front stripped, and a pispoor attempt at a tire slashing. But were told that “the last people must’ve tightened them too tight” and was sent on down the road with the tech saying not to drive above 60 mph.Pictures posted below.
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September 2023 by Dan Hennebry
Visiting town for my wedding.l and had a low tire pressure warning light come in the night before I drive back home. I called Mr Tire and Brad got me onto the schedule and fixed up almost immediately. Highly recommend
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September 2023 by Vic Mansfield
Great service. I've used them before for tires and service because they were kind, and efficient. I highly recommend them. Mgr. Brad was great.
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September 2023 by Jeremy Jones
Waste of money not only was it a complete rip off was tricked to fix something that wasnt even the issue I was having. told them it was something else before they even looked at it would never recommend this place stay away at all costs
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August 2023 by Joshua Morrow
I went to get my tires and brakes done there. I went to have my brakes fixed under my warranty and have my tire balanced and rotated. They didn't honor warranty on my breaks and rotated my tires and but didn't balance them.
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July 2023 by Bob Kind
This place was good years ago but seems to be having a really tough time right now.Avoid at all costs. No staff on hand (2 quit within 24 hours), over priced tires, no communication, and an extremely rude manager. The manager tried to rush me through the payment process after I was bait/switched and asked me to hurry up because he had stuff to do. I had him remove the tires from the rims, didn’t pay him a dime and got 4 tires installed down the road for his price for 2. Not worth anyone’s time so just don’t even waste it on this location.
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July 2023 by Ayana Dusenberry
I have used these guys now twice in a frantic need for help (once for a dead battery, the other for a flat tire), and both times they were friendly and helpful, did not go crazy trying to oversell me on anything, were very reasonably priced, and had me in and out within about an hour. I would absolutely recommend and use them again!
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June 2023 by Brennan Garrsion
Ordered tires through Goodyear on Saturday. Set appointment for Tuesday. I take the day off of work to ensure this can occur.My tires don’t arrive. Gale, the lady at the front desk, Says this is on Good Years End. Good Year states it’s up to to the shop to order them once the order comes in. Gale offers no support on contacting Good Year.Gale hangs up on the Good Year rep. Ignores me at the desk, and offers no support in working the issue. I offer the feedback that I felt dismissed. She proceeded to shift the blame back to Good Year.She was frantic, unprofessional, and offered no support in dealing with the issue. Good Year offered every support they could.I understand that Goodyear is the dealer in this case. Not Mr. Tire, but if you guys have so many issues with Good Year; you should remove yourself from their affiliate program. Your brand is not being hurt by the fact the tires may not be there. It’ being hurt by the fact your staff failed to offer any amount of support, manners, or kindness.Totally unacceptable.
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June 2023 by Channa Alterman
I called and made an appointment at this location. When I showed up for my appointment the same woman I spoke to on the phone claimed I didn’t have an appointment and had never spoken to me. Extremely rude and waisted my whole day while I was waiting on the appointment.
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May 2023 by Caleb H.
Be careful going here. I went for a Standard Oil Change and they emptied my transmission and left it empty then added an extra 4.8 quarts of oil to my engine, so my engine had double the oil and no transmission fluid. I drove off and my car shut down so I took it back to them and told them what was going on. They admitted what happened and refilled my transmission but took no responsibility about the fact that they destroyed my transmission. I have a subaru wrx btw. Well like 4 months later im now dealing with a blown transmission! I have gone to them for years for oil changes and tires and other services. They gave me a 500 mile warranty but if you know anything about transmissions then you know that warranty they gave me was a joke. My car ran perfectly before they did this. I will never take it back there and i hope people see this and heed my warning cause they took no responsibility and now im replacing a transmission on a car that only had 90k miles on it. They also tried to tell me that driving it like that just for that little bit wouldnt have messed up my transmission but i talked to 3 other real mechanics and they all told me that i would be having replace the transmission very soon and that they should have replaced it but they treated me like i was stupid and didnt know anything about transmissions. Not to mention when they refilled my transmission they did it and improperly, they just dumped all the fluid in at one time and that isn't how you refill it. My car was pretty new and never had any issues. So thanks guys for doing right by your regulars who come to have you service their vehicles! So not only am I paying for the remaining $17k on my brand new car, I'm now having to pay another $6-$7k for a transmission and I'm going to have to pay around $3k to get a lawyer and sue these guys! DO NOT TAKE YOUR CAR HERE!
