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July 2023 by Rocket Man
Lots of sales. Good selections. Stylish. Professional. Clean store. Bright. Spacious. Good pricing. However, I did feel like some items were cheaper price a week or two before, and were raised due to holiday. Nothing too major. (I could be wrong.) Winter clothes and coats were well-priced.
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July 2023 by Stephanie Swepson Twitty
Overall experience was very good-▪︎store clean and well organized▪︎customer care was excellent▪︎competitive pricing
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June 2023 by Loretta Divine
Great prices, especially on clearance items. Casual styles for all ages. I especially love their children's wear.
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May 2023 by Noah White
I walked into Old Navy expecting a relaxed shopping spree, but unfortunately, it wasn't as smooth as their softest cotton tee.First, the positives: the associate at the register was professional, courteous, and friendly. The staff overall displayed great customer service skills, making the shopping experience pleasant.However, the atmosphere changed when the manager stepped in. An incident occurred where a security sensor was accidentally left on an item. It was an understandable mistake, but the manager's response was far from understanding. The hostility towards the associate was palpable and unsettling.As customers, we don't just come for the clothes; we come for the experience. Witnessing a manager berating an associate creates an uncomfortable environment that detracts from the overall experience.So, on a five-star scale, I'd give Old Navy three stars: five for the employees' customer service and one for the management's behavior. I sincerely hope to see improvement in this area in the future.
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May 2023 by Tiffany
The racks are a mess. Then you find one item you want. The display says 21.99 then get to the register and it is 28.99. Notify staff of the price they say oh that’s for a different item. Well, then relabel the multiple racks that are labeled wrong then. Why leave wrong pricing on items for customers to find out after waiting in line to check out? Never have purchased from Old Navy and never will.
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May 2023 by Evelyn Cholid
Can someone explain why it is I can order to the store for an online price but if I go into the store to buy it then it’s not the same price? The lady wasn’t helpful at all and honestly didn’t seem like she wanted to be there at all. This is the worst of the 3 local stores for sure. I don’t think I’ll be shopping this location anymore. The stores always in disarray and you can’t get help without someone having an attitude.
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March 2023 by Jana Williams
My husband used to never wear jeans in the past. He Is very satisfied with his new jeans. I think he has latched on to Old Navy from now on for jeans.
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January 2023 by Kristen Stoner
Found cute outfits for my son who I didn't pack enough for ?
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January 2023 by Roman Nagibin
Great prices for clothes what are in style now.
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December 2022 by Madeline Spruill Cononge
The most disorganized old navy I’ve ever seen. Clothes laying on the floor and the tables and shelves were just piles of clothes. The sizes were not well stocked either, tons of XLs but no smalls or extra smalls in many styles. I usually find good things in clearance at other old navy’s but this one was so disorganized I couldn’t even find anything in my size. Definitely understaffed, I had to wait 10 minutes to check out behind 2 people with only one person working the check out counter.
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October 2022 by Elizabeth Netherton
I didn't know they closed at 8 and I got there about quarter till. The manager, I presume, was so nice to me and didn't rush me at all. I tried on 3 pair of jeans. One of them didn't work. They helped me find a better fitting pair. I ended up being their last customer of the day. I bought 3 pair of jeans and a nice shirt. I would highly recommend them! Old Navy's is a great place to shop!
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October 2022 by James Sports
Great place. I love seeing all the brands in one place
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September 2022 by Nikia Meadows
It wasn't really organized so it was kind of hard to find what I was looking for
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September 2022 by David Winslow
Staff is nice, but can't keep up with the mess. Surfaces are dirty - shelves in changing room, sinks in bathroom, & walls in bathroom haven't been cleaned in a while.
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August 2022 by Sandra Usrey
Could be better organized, but I get that it is difficult to find help
