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November 2023 by Tipsy Hensley
My father bought a Kia new back in 2016 here. Done him right on price an took great care of him. He is older has bad back an sitting around long hammer numbers and such just is hard for him . They didn't take advantage of that an cut the point of fair deal an had him out the door.Now years later the car has started pouring oil I took it in for him to have a small recall done an get oil leak checked. Ian handled my appointment and was it displaying exceptional customer service providing me with information I then received a video transmission from the master technician Brent which was by far the coolest interaction at a dealership that I've had to date he went above and beyond helping with the issue they were able to resolve the problem and others.Between these two gentleman I am beyond thankful.I strongly recommend Paramount Kia make sure and take care of these two because it's hard to find people that will work that hard an take actual pride in there work.Again. A+ experience both Ian and Brent deserve a raise.
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November 2023 by Raymond Daley
Alona was an outstanding salesperson with top notch interpersonal skills. Most importantly, she was knowledgeable about the vehicle and helped us decide to buy a Kia Sportage over Hyundai Tucson. Her friendly and personal approach was appreciated.
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October 2023 by Nullverizer
Had to drop my new Kia off at the service department for some warranty work. The staff are very attentive and seem to care about what they do! My vehicle was repaired quickly and returned in excellent condition. No scrapes or door dings, no smudges on the interior. Not even a scratch inside the engine compartment where parts were replaced. Finding this level of service in the area is a hard thing to do.
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October 2023 by pat worrel
We liked the reviews on the Kia vehicles online. We made an initial phone call and spoke with Norman, a very good person to deal with! He listened to what we were looking for and had the right vehicles waiting for when we showed up. Highly recommend him to work with.
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October 2023 by peter myers
I have purchase many vehicle and this was the best one every. The whole staff was very nice and did not pressure me into something i did not want. Alona was great to work with. She listen to what we want and keep showing us vehicle until we decided on the perfect one for us. Shana did a great job of going over the car with us before we left.
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October 2023 by Alexandra Jones
Alexa was so kind and informative in helping me decide on the best car for me. She not only was patience but very kind in helping me with all the information about kias. I haven’t made a purchase yet but when I do, Alexa will be the person who I select my car with. I have already sent so many people her way! If you really need help on choosing a car GO SEE ALEXA!!!
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September 2023 by Samantha Sherrill
This is the worlds best car dealership! If you’re looking for anything vehicle related, go see them! They will help you with all your needs! Buying a car? See Alexa, tell her I sent you!
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September 2023 by drew adams
Working with Alexa Keefe was a great pleasure. She was friendly, knowledgeable, courteous, and readily answered my many questions! She answered texts and phone calls quickly and was a great liaison between me and management. She is definitely an asset to the Paramount team!
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September 2023 by Brittany Camillo
Working with Alexa Keefe made car buying a breeze. She was very communicative and helpful throughout the process. I am extremely pleased with my new vehicle, and the entire buying experience. Thank you Alexa!
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September 2023 by Elena Gyo
Worked with Michael Cole to purchase our "new" used family vehicle. He was thorough with supplying answers to our questions and sent a walk-around video since we live 1.5 hrs away from the dealership. He started the paperwork and finance process prior to our arrival so we could be in and out sooner than later. We appreciate his professionalism and advocating for us to get a better price. We'd definitely purchase from him again.
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September 2023 by K H
This is a review for FAITH PUGH in sales at Paramount- she’s awesome! Easy going personality, no pressure sales and stays the course through any challenge! She found me the car I fell in love with and I would buy from her again easy.
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August 2023 by liz jackson
I was in a pinch looking for a new car, and I had no luck at other dealerships. I went to Kia of Asheville and walked out with a pretty much brand new car that same night, thanks to Josh Flowers and his many efforts in order to get me the car I really wanted. Thanks Josh!!
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August 2023 by Zachery Dillon
Alexa and Bucky were great to work with. They were super competitive, the best in four states that I had checked. Shana was very knowledgeable in the carnival and gave me an inside and out complete rundown of the car. On top of that the warranty Amanda sold me was right in line with all the other groups I had checked with except a better all around package with them. Will for sure come back to these guys once we grow out of this car
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August 2023 by Teach W/Style
What an experience I had with Kia sales representative (Michael T. Cole). He greeted me in the parking lot and everything proceeded from there. What an experience it was today Kia!! You have a good employee on your team. He displayed good customer service and went way beyond expectations to take care of your 5 year customer.Thank you Michael and thank you Paramount Kia of Asheville!!
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July 2023 by Kyndall Rosemond
Michael Cole was very helpful from start to finish. We drove from out of state to purchase this car. He went above and beyond by even fixing something in the vehicle himself just to make me happy in the car I wanted! I would definitely recommend shopping with him! 10/10
