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October 2023 by Mikala Lugen
I always try my best at supporting small businesses but it seems like the workers and management here are just lazy and careless. Was ordering bags of dog food here and would just order a new bag of food when I came in to pick it up. They missed it by 2 weeks and my dog ran out of food (I was a regular and wa so confused on how they missed putting in the system for 2 weeks in a row). Then when it finally came in, I was told I could pick it up in the afternoon. Gave it around 2-3 hours after the phone call in mid afternoon, drove all the way there and was told it was in back room but no one could grab it. Terrible customer service and I now just order dog food online delivered directly to my door for the same price.
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October 2023 by Summer Collins
Pretty cute place! Has a lot of stuff for all animals and a really polite staff :) It's fancier so it's pricier.
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October 2023 by Stephanie Yeomans
We had a little bit of time to waste before practice and going to Patton Ave Pet Co provided entertainment (kittens) but also gave us an opportunity to talk about caring for pets. I am grateful that places like this exist, keeping pet purchases local and providing opportunities for adoption of pets (NOT purchasing). Jenna has built up an awesome team and culture.
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September 2023 by TWinkle
Couldn't have been better. Staff was friendly, informative, and very helpful as a first - timer there.Used self-serve dog wash. They had everything you could possibly need from ear cleaners, to thick soft headband earmuffs that encircle dogs head and ears to make them more comfortable with the 2 speed quick dry blow dryer, oversized of course. Also had sliding ramp for dog to walk into stainless steel oversize tub. No bending required! Woohoo. All for $15!
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September 2023 by Jon S
I love this south Asheville location! It’s so much more spacious than the west Asheville location, and they seem to have more stock. I live in west Asheville but drive over here at least a couple times a month!
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July 2023 by Riley Horne
I love this place. The staff is so knowledgeable, and the stock is top-notch stuff. Plus, having used the pet baths several times, they have always been immaculately clean and easy to use. It is a great option for people who want to wash off their dog but don't need a full groom yet. I recommend this place to everyone I know for everything from beds to toys to food, etc. It does tend to be a higher price, but when quality is the chief concern, nothing beats them. Plus, the baths I mentioned before are fairly priced at $15 for 30 min with all supplies and tools provided. My friend just got a new pet bed there, and the dog refuses to leave it. ❤️
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June 2023 by Chelle Escobedo
Great service and place. Pups loved their wash
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May 2023 by Not A Tourist
Staff is super sweet. Let me reserve a private bath to wash my anxious boy. Clean tubs. All the supplies to bath your pup. Great selection of treats and toys.
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May 2023 by Al LaRotonda
Very friendly and helpful staff. Went in to get some advice on CBD treats for my dog & the person that assisted me was very helpful, answered all my questions, & helped guide me to a different option based on the info I gave on my pups behaviors. I wish I could remember a name, but it was early evening on Good Friday. Will definitely be returning there in the future.
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May 2023 by Reilly Kissinger
LOVE this store. The dog wash is wonderful, as is their selection of treats (lots of super high quality whole ingredient treats) and dog gear (for adventure dogs!). Employees were awesome.
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May 2023 by Mara M.
This is an exceptional pet store! We adopted a dog from the Humane Society and they have this amazing adoption package of free food and treats and things to try. I was so impressed I now make a point of driving there to get stuff for our dog, even though it's easier to order on Amazon.
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March 2023 by Misal Patel
Super polite and down to earth staff. Very helpful and washing my dog here was a great experience they provide a variety of soap, some brushes and a blow dryer.
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February 2023 by Molly Medin
Such friendly, knowledgeable staff and an amazing selection of natural dog foods & treats! I also love the self-wash dog wash tubs at this location. They provide everything you need for a wash including chemical free shampoos & conditioners. 10/10 :)
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February 2023 by Jose LuQuin
Like the quality of products, and supporting a smaller business. Rewards and punch cards make this more affordable, and employees are always pleasant.
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December 2022 by Charles Clausen
Great place for quality pet products. Great toys and treats. Been going to Pet Company for years and they have great service as well and a loyalty program.
