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June 2023 by Gabbie Kopchinsky
we were supposed to pick up a U-Haul we reserved but all of the company’s systems were down. one call to Penske and we had a 22’ truck in twenty minutes!!!! it was twice the price of u-haul, however, which is the only reason i didn’t give it 5 ⭐️’s. Kendra was very helpful!
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June 2023 by Ted Gunther
Excellent service all around. Super friendly staff. Wouldn’t ever consider or recommend anyone else.
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June 2023 by Derrick Perry
1st rate service and staff. Super clean and well maintained trucks.
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May 2023 by Jason Jordan
The folks at Penske are awesome. I had several reschedules due to weather and other factors and I could always painlessly change my reservation. I don't like that I had to change my puck up day but the folks at Penske made it super easy.The truck was in great shape too and did everything I needed.Thanks Penske.
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April 2023 by Gary Clontz
A great experience. Helpful employees who took their work seriously but with good humor. Supplied my rental truck on time in great condition. Totally satisfied.
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December 2022 by Daniel W.
Cancelled a two week reservation the day before pickup. They needed my home address for a business rental and didn't bother to ask for it until the last minute. When I hesitated to use my home address Sarah was very shaken and upset became rude, unstable and unprofessional.
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June 2022 by Cyndi Poole
When our son died suddenly and unexpectedly we had to drive from South Carolina to Asheville to pack up his entire home of ten years and bring it back with us. After U-Haul messed up the whole thing by delaying the move by a day and telling us at the last moment that we'd have to drive back to Hendersonville to get the truck, not to mention speaking very rudely to me over the phone, we gave up on U-Haul and I called Penske.Angela Saunders, Sarah Barnes, and Kendra, who was new and I didn't get her last name, worked in the office. They were like a breath of fresh air! They were each and all kind, patient, extraordinarily helpful and genuinely personable and professional. They made what was decidedly the worst time in my life just a little easier. I can't say enough about how wonderful they are.
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May 2022 by Keilah H.
Laurie is amazing!! Thank you so much for your kindness and help. We had an issue with one of the trucks & she was so quick to get it fixed. I was worried bc there was a check engine light & tire pressure sensor light on and I was afraid I wasn't going to make it across country with it so I stopped here for them to check the truck and they got everything fixed and taken care of in less than 5 mins. Life savers!! Thank you so much!
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April 2022 by James R.
Have rented from UHaul about 6 times in the past 2 years. Each time was a nightmare in one way or another. This time I decided to give Penske a try. What a different experience. They came in a little more expensive but then I spoke to an agent and found they offer a veteran discount. In the end I ended up paying about 60.00 more than I would have for UHAUL but the process of making the reservation and setting everything up was quick, easy and painless. Unfortunately they don't rent trailers so to get UHaul out of my life I will purchase a small trailer to use for those times when I need a trailer. Otherwise I couldn't be happier with Penske.
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March 2022 by Alesha Smith
AMAZING!!! Penske saved us. Moving from NC to CO...2 count them, 2 other rental companies delayed our departure due to over-booking! Shame on me, I did NOT do my homework. Penske has better price, quality equipment (professionally maintained), unlimited mileage, and better insurance packages. And, we received an awesome Jan. discount. Don't make my mistake, do your homework, or just go with Penske!!! Safe travels.
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March 2022 by Jeff Smith
I drove this truck for 1500 miles, it would not get above 40 mph going up the slightest grade. That makes for a VERY long, tedious drive.
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September 2021 by Phie Marks
I hate moving but I love penske when I have to.Such an awesome staff & awesome experience.They know moving is rough and they make it less so. Thanks so much for making it easier.
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August 2021 by Erin Wilson
This is the best moving experience I have EVER had, bar none! I have moved 13 times, across 7 states, and I have never worked with such amazing people who made renting a truck so easy! I rented 3 trucks on separate occasions with this Penske on Sardis Rd. and I was so impressed with their professionalism, kindness, support, flexibility, and customer care! They made everything so easy and I am super grateful. Literally NOTHING was difficult about this process with them - not even when I need another truck at the last minute - they are so accommodating and have a great staff. NEVER rent from anyone else!
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August 2021 by LESLIE ANDUJAR
Very good service, Jeremy was our mechanic for the day and he was super helpful! Penske you have an awesome mechanic Kudos to you!!
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June 2021 by Cindy Me
Flawless. Friendly at both ends of the trip, easy check out and return.
