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June 2023 by Julie Seibeck
I had an appt, arrived a bit early. Walked the floor room twice. My appt time came and still no one to help me. I waited a few more minutes past my appt time and then just left. I did get a message stating they were double booked and an apology. There was one other customer in the showroom and three employees that I could see.
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May 2022 by Jessica Barr
Tracy is AMAZING!! She has great taste and stands behind every product. Working with her was one of the best things about building our new house. Thank you Tracy and ProSource!
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May 2022 by Stephen Pereira
Awesome, friendly and knowledgeable staff. My favorite place to go for plumbing supplies and fuxtures
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April 2022 by ann batton
John was a tremendous help! We needed a teeny little part for an emergency shower head fix and he came through for us in a pinch. Great service, beautiful showroom and definitely highly recommended. We will definitely continue doing business with them.
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March 2022 by Jonathan Culp
Really disappointed. bought a sediment filter kit and threads were defective out of the box. They didn't believe me and had to purchase a new one at a discount. Would never recommend this place
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April 2021 by Jordan Morton
My husband and I went to ProSource Asheville to order supplies and appliances for our new bathroom we are remodeling. From then on the experience went downhill. The communication is terrible and never were able to order anything we wanted and kept being put off by salesman. Our sales associate ( I wont list names) would go 2 weeks without making contact after several emails from us. He would put together invoices that were not applicable with things we had discussed in previous emails and phone calls weeks prior.We then went to Ferguson bath and had the most wonderful experience and 13 days later we have everything at our house we need with zero complications. We were told it could be months for delivery which was ultimately not true.I DO NOT RECOMMEND PRO-SOURCE based on our experience !!
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April 2021 by dina gunn
Just wanted to take a moment to review my experience with Prosource in Asheville, NC. The showroom is beautiful and the staff always goes above and beyond to meet our clients and my expectations. I have been bringing clients there since they opened their doors. One of my favorite things is their ever changing floor displays keeping up with the latest trends and finishes. Tracy is our rep and in today’s busy housing market as a designer, can always count on her to accommodate my schedule and turn around client and builder quotes quickly. I highly recommend Prosource, whether it’s a new build, a renovation or just a faucet!
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November 2020 by Marlene Traywick
For any plumbing needs, start here. Those guys are awesome and so helpful! Lowe's referred me to ProSource & I'm very happy I found out about them.
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November 2020 by Peter Phelps
Great place for the plumbing and heating professional
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January 2020 by Roxanne Stoehr
Marsha Castellano was a fabulous help to us when building our house. She was extremely knowledgeable and fun to work with. Her ability to help us find the style that fit our personalities and preferences was uncanny. She really ended up being our design consultant. Melissa Cooper, too, was wonderful in helping us with lighting fixtures. She is super knowledgeable and helpful, as well. These 2 professionals get 5 stars from us.
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January 2020 by Shelley Friesland
If you are looking for plumbing supplies or fixtures near Asheville, this is the place to go! We purchased a Moen faucet from ProSource in late 2015. Needed a replacement hose due to a leak. Even though we could not find our receipt, the branch manager went out of his way to help us replace the part. You will not find better customer service. Both the parts showroom and fixture showroom are well stocked, and very competitive to the big box retailers on pricing. Check them out.
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August 2019 by Alpha 317
Beautiful choices!
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July 2019 by Cathi Youman
I have built two homes here in Asheville and we have a choice to use ProSource and another supplier. A friend of mine that just built a home told me she worked with Tracy and was really happy. I immediately contacted her when we started our project. Tracy has been so helpful from the start. She has been there when I have any questions and or when I need assistance with products. She answers my emails within a reasonable time frame which is huge for me in this project. I have been so pleased working with this company and Tracy.
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June 2019 by Tess Sotolow
Poor customer service
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May 2019 by Sara Riofrio
Beautiful place and very helpful staff, highly recommended
