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February 2024 by Michael Figielski
They were all super helpful and friendly. Short wait and they were not crazy expensive like some emergency vets can be
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February 2024 by karen kastler
The entire experience was excellent - from the moment I walked to leaving. The front staff were friendly and efficient. The vet tech and veterinarian were professional and caring. Answered all my questions and took great care of Bella...
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February 2024 by Tanya Roberts
Attentive knowledgeable staff. The doctors are kind, knowledgeable and great communication. Thank you!
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February 2024 by Jodie Klugel
DR RUSSELL was knowledgeable and interested in helping my cat with upper respiratory infection.
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February 2024 by Sherzi Smith
These guys are AMAZING!!! Just got back from rushing our 13 yr old dog to them because we thought he may have gotten to much insulin! First shot went through the skin so we re-dosed but then worried in case he got any in the first round! Called for advice and they said bring him in. Mariah met us and tested him in the lobby, instantly!! All was fine, his sugar was " perfect" in her words! But the genuine care and concern they had for us was PHENOMENAL!!!❤️❤️❤️ Asked them if they could be our regular vet!!? Don't hesitate if it's an emergency these guys are your guardian angels, Want to sing their praises through the mountains of WNC!!! Thanks so much Mariah and the rest of the staff, not all hero's wear capes, most wear scrubs!!!❤️❤️❤️ Y'all have our life long gratitude!!!❤️❤️❤️
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January 2024 by Jennifer Turner
Availabie and accomodating in an emergency
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January 2024 by Nick Marro
Walker answered the phone late on a Friday night with a calm demeanor, knowledgeable anatomical expertise, and sound advice. While being mindful of not overstepping boundaries, he advised that while he couldn’t provide a diagnosis, he recognized the symptoms and that we should get our beloved Stevie to a veterinarian ASAP as we are traveling,
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January 2024 by Virginia Flowers
We took Charlie to medvet for an emergency with his gastrointestinal system this month. I was impressed with how thorough they are in explaining your options, and they’re realistic about understanding cost limits. The doctor on call the night we brought him in was great. He talked us through our options and was understanding about our spending limits. Yes, it is incredibly expensive, but both times we’ve left our dog in their care we had peace of mind that he was safe and they would be able to help him heal. The doctors make plenty of time for regular updates by phone calls, and the vet techs seem to be really engaged with their patients. I can’t remember her name, but the nurse that discharged Charlie to us had even taken some cute pictures of him and seemed to really know his little personality. Whoever you are..you were awesome! It feels good to know that your dog is getting loved on during their stay. So yes, it’s expensive and the bill turned my stomach, but my dog came home even healthier than he was before he got sick. We even got some money back from our deposit because they didn’t have to do as much testing as they thought, and he recovered well enough to come home earlier than expected. so I believe they’re honest and responsible with your time and money. And they know how to take care of your pet!I hope you never have to go to the emergency vet with your pet, because it’s scary and expensive, but if you do, you can trust them here!
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January 2024 by Trina Moore
Dr really pushed for expensive test
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January 2024 by R L Dahl
Excellent care for our sweet girl.Many thanks for TLC.
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January 2024 by Max Fink
DO NOT RECOMMEND. The emergency surgery went as well as could be expected and I commend the on-call surgical team for that. However, it has been several days since discharge and neither myself nor my regular vet has not been sent my dog's medical records from Med-Vet. This, despite multiple requests starting on day of discharge. Med-vet promises great care in an emergency, but my regular vet needs those records for continuity of care, as there have been post-surgical complications. I have disputed the approx $3000 I paid medvet for the service unless and until i receive my dog's medical records including the complete file and radiography i paid for.
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January 2024 by Amanda Fortner
This is such a great vet. They really truly care about the animals. Seriously. BIG DIFFERENCE than what I am accustomed to in a vet. Very happy with their services everytime I go.
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January 2024 by Matthias Worcester
My partner and I could not have asked for a better experience in our first emergency situation with one of our kitties.After calling for advice and being encouraged to come in person when our male cat was having difficulty urinating, the nurse we spoke with was incredibly prompt and immediately took our cat back for vitals and an exam.Dr. Sindelar was nothing but trustworthy and professional as she explained the results of our cat's exams and what further treatment would look like for both him and us as his owners. Despite both my partner and I being incredibly stressed and scared for our little guy, we found it much easier to relax after discussing treatment with Dr. Sindelar.I would recommend this location and their staff for anyone having an emergency with their pet for their speedy and thorough service. They genuinely care about your animals here! If god forbid one of ours needs assistance again this is where we will take them.
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January 2024 by Eric Wolf
Great staff, great care, very professional and compassionate at the same time. Nice facility, seem to have everything they needed to take care of my pet. Prices are higher than a regular veterinary office, but within reason for an emergency room with a bigger staff.
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January 2024 by Katherine San Martin
You all were so gentle and kind. Thank you