REI is a business dedicated to outdoor gear and adventure, offering its own award-winning line of products backed by a satisfaction guarantee. The staff is consistently described as incredibly kind, welcoming, helpful, patient, and informative. Employees are noted for being genuinely enthusiastic and knowledgeable about the gear, often from personal use and hands-on training. They provide extensive assistance, from explaining how to properly fit a hiking backpack and adjust all the straps to helping select everything from socks and sleeping pads to trekking poles and carabiners. The service is frequently called wonderful, with staff members going far above and beyond, spending significant time to ensure customers get exactly what they need, even during busy periods. The store offers a great shopping experience with high-quality and higher-end equipment for activities like camping, hiking, and biking, and features a re-supply section. The environment is welcoming for everyone, from those with minimal sporting experience to seasoned pros, making it a great place to learn about equipment. The overall sentiment is highly positive, with customers strongly recommending the location for both its excellent service and quality items.
Everyone was very attentive. They all are very friendly and helpful. The prices are high but thats everywhere now. They took the time to make sure we knew what we needed and what everything was. The store was very clean. Bathroom was clean and smelled good.
June 2026
REI is a great outdoor store. I'm training for a Mammoth March and making hiking equipment purchases that will work for me. I can return items after trail testing if not the right fit. Great store.
May 2026
Insane store with absolutely everything you could ask for outdoors. However, prices are higher than what you would expect.
