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November 2023 by Elisha Daeva
Employees were not friendly (maybe to women?), paint wasn't great quality, extremely expensive, the one color didn't look anything like the color swatch and they don't take returns (unlike Lowes), and they kept no records of the colors bought. Go to Lowes )(but not the one on tunnel) !
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October 2022 by Rebecca Ballard
Employees at the Merrimon Ave location are top notch. Excellent customer service, and professional. They take the time needed to answer any questions and provide information. The store is usually very busy and the employees are polite and courteous and never rush the customer. All service is provided in a very timely manner with great staff who work very well together. A shopping pleasure. These guys are awesome!
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October 2022 by Mickey Randolph
My friend and I wanted an one and a half to have his paint mixed - the guy who took his order fist bumped a friend (who was third in line behind us, but moved up to first), took his McDonald's bag and lefty. SIX people who came in after us were waited on while we stood there. FINALLY, the only person left working asked about my friend's order - after waiting over an hour it took less than 15 minutes to mix it - during that time he got super chatty and friendly - i did not want to hear it - I WOULD NEVER GO BACK.
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July 2022 by RoseMarie Pronovost
I attended the Sat.noon DIY workshop as I wanted more information about staining my outdoor steps.Adam, the store manager , was exceptionally knowledgeable and showed me the procedure using a wood block.and stain. I was very pleased with the instruction and excellent customer service.
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June 2022 by Emily P.
Excellent help from Christopher Speeks, because I needed a grey color from 2018 and he was able to find the exact color with detective work from some old receipts from a painter. I was SO relieved! I was afraid that I'd have to repaint a whole room, but I was able to do touch-ups thanks to him!!!!
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May 2022 by Clinton Brooks
Nice and very helpful staff !
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April 2022 by Tiffany Peck
Always a great experience at this store. Called ahead and they were able to look up my previous orders and help. They were out of what I got last time but helped me with a comparable solution.
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February 2022 by Kaylen Marks
RIP OFF AND WASTE OF TIME!It took 45 min. to get a color match. The sales kid was inexperenced & kept messing up. I don't fault being a new employee but he constantly stopped to be on his phone.The other sales person came over multiple times to help but she should have just taken over instead of taking new customers.THEN THEY CHARGED ME AN ADDITIONAL 4% W/O TELLING ME!(supply chain charge) I wouldn't mine paying extra if they didn't hid it.AFTER PRICE CHECKING BENJAMIN MOORE IS CHEAPER EVEN WITH MY HUGE CONTRACTOR DISCOUNT!
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February 2022 by Luis Garcia
By far the best Sherwin Williams on the area, everyone on their team are very kind and honest!Thank you!
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January 2022 by Kaylen M.
RIP OFF AND WASTE OF TIME! It took 45 min. to get a color match. The sales kid was inexperenced & kept messing up. I don't fault being a new employee but he constantly stopped to be on his phone. The other sales person came over multiple times to help but she should have just taken over instead of taking new customers. THEN THEY CHARGED ME AN ADDITIONAL 4% W/O TELLING ME! (supply chain charge) I wouldn't mine paying extra if they didn't hid it. AFTER PRICE CHECKING BENJAMIN MOORE IS CHEAPER EVEN WITH MY HUGE CONTRACTOR DISCOUNT!
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July 2021 by Scott E. Walters
The paint is great, and the staff is knowledgeable and helpful. It was my first time at Sherwin-Williams and I will be back.
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June 2021 by Gary Combs
Very professional and courteous personnel. Actually had what we needed. Will return for future needs.
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June 2021 by Quoted Truth
Incredibly rude unhelpful store.Truly disappointed Sherwin Williams doesn’t train employees with basic customer service.
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June 2021 by Donald Reece
Never been there.
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May 2021 by Sharon Hafer
Staff very friendly and helpful.