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December 2023 by Lydia jenkins
Absolutely amazing! Brenda and her little helper Bobby are so friendly and customer service super! We have made 2 purchases and will surely go back! I highly recommend!!!
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December 2023 by Don Miller
Brenda is the real deal (pun intended). she is very knowledgeable, professional, honest, and dependable. Absolutely no regrets.
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August 2023 by Erin Hughes
Brenda & Spencer are absolutely amazing!! It took months for me to decide what I needed and they were incredibly patient during the whole process. My 2nd order was delivered today and it won’t be my last. Kudos to Brenda & Spencer!! Thank you so much!!
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June 2023 by marshal burton
We came here to look at futons and ended up leaving with one the same day.Very comfy and high quality for its price. Brenda was very helpful and answered all of our questions. Her and her husband were extremely friendly, and their dog is cute too! We will always recommend this place!
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March 2023 by Gail Corn
Absolutely fantastic. Friendly and lots of product knowledge. I highly recommend.
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February 2023 by Julie Dugas
Excellent products and service, and Mr. Bobby is so cute. This store has everything you'll need ... frame, mattress and cover at great competitive prices, and they deliver and set up. Wonderful experience ... and the throws are super.
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November 2022 by Mary Manning Grass
October 2022We moved from out of state and needed some guest bedroom furniture.Because the bedroom is small we were trying to decide how to best utilize the space, When I saw the website for Carolina futons I decided to go to the store , and see how , and if futons had improved since my kids were in college.We have all slept on that awful bar that dug into your back all night long!I voiced my concerns to friendly and informative Brenda ,the owner, and she immediately set about showing me how much the design of the Carolina futon is focused on comfort and ease of use.We had our daughter stay with us this past weekend who has had many experiences sleeping on uncomfortable futons, in the morning she told us that except for the fact that we had talked and told her she was sleeping on the futon , she would’ve thought she was sleeping in a very comfortable bed!!You get what you pay for!!This futon was not cheap.But it is certainly ideal for a small bedroom where we converted It back to a seating area in a matter of seconds.My advice is go to the store yourself , lie down on the mattress ,look at the frames, Brenda is very friendly and can answer any of your questions.Spencer delivered the futon, as we do not have a truck ,and he had it assembled in one minute flat!!I am very pleased with it and give it five stars!Mary
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November 2022 by Karen Koser
Thank you Carolina Futons! Brenda, for her low-key, informative salesmanship, Spencer & Howard for delivery and set-up — and of course Bobby, the one who really runs the show! We love our new Murphy Cabinet Bed and can’t wait to have more visitors to use it. It is a really clever concept and puts extra sleeping quarters in a neat, attractive cabinet that becomes a lovely piece of furniture and functional bed. If you’ve had any questions about cabinet beds — or futons — see Brenda. She’ll set you up!!
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September 2022 by David Rooney
We recently bought our 3rd futon there and couldn't be more pleased with the quality and service!
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May 2022 by Kathleen Lamb
I love Sim’s Futon Gallery! Their products are high-quality and the customer service is amazing. I never knew there was such a thing as a high-quality futon. I bought the Murphy cube bed and night stand and they're absolutely gorgeous. The mattress is thick and very comfortable. I am very impressed and very satisfied! Say hi to Spencer when you go into the store! He’s great! ?
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April 2022 by Susan Painter
Great selection. Wonderful showroom. Knowledgeable and friendly staff. Very happy with our experience.
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March 2022 by Scott MacDonald
Above and beyond all expectations. Not only was it an excellent buying experience, but when we came back to pick up our purchase, I managed to hit a curb and blow out a tire on my truck. It was late afternoon, we had a 2.5 hour drive home and it was starting to rain. Spencer immediately got a floor jack from his van and helped my son get the spare put on and then helped us load and wrap our futon boxes with tarps to protect them from the rain. You can’t go wrong working with these folks! Thanks again Spencer!
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March 2022 by A M
Super helpful, Lots of comfy futons, Bobby the friendly futon pupper. They even had a jack and helped us fix a flat tire. 12/10
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February 2022 by Kelli Bush
We had such a wonderful experience at Sims! The customer service was impeccable, i.e. knowledgeable, friendly and very helpful. The store has a wide selection of futons, frames and futon covers so we were able to purchase exactly what we needed. We highly recommend them.
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November 2021 by George Fraley
When you want the best, go to Sims Futon Gallery. No fancy sales speak, just a couple of local folks trying to do the best that they can for their customers. We had a room size predicament that they were able to help us by trying different solutions until we found one that will work. That is the way they they want to build their business... honestly helping. We love the futon we chose. Fine quality mattress and frame that is a love seat by day and great sleep by night.
