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November 2023 by Sheldon Butler
The best car dealer and salesperson experience I have ever had. Alec was very friendly, helpful, answered all my questions clearly, and did not have an aggressive sales approach. A very refreshing car buying experience. Whole heartedly recommended him and the dealership!
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November 2023 by Kathi Butler
We had an excellent experience with Alec at Fields Mazda in Asheville. He is friendly, knowledgeable and easy to talk to. He asked a few questions about what we were looking for and then presented vehicle options to consider. He knew the features and details of the cars and tuned right into just what we were looking for. He pointed out great features of the car during the test drives and all around couldn't have been more helpful. We love our new Mazda! Start to finish the entire experience with everyone at Fields Mazda in Asheville was excellent.
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November 2023 by Meric Y.
Best experience buying a car. Gage Shufelt was very knowledgeable and patient. It was very low pressure and never felt rushed at anytime. I would recommend Fields Mazda to anyone looking to buy a car and be sure to ask for Gage.
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November 2023 by brenda tebo
First time Fields Mazda Service customer. Very good experience! From scheduling w/Jax to Rebekah's welcome in the climate controlled entry I was impressed with the staff from start to finish. This includes the technicians who did the hands on work, I don't know your names, but I thank you. The Fields facility is first rate and one of the best surprises about being there for a little while... the sound track!
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October 2023 by Somer Rogers
Had a great experience buying my 2023 Mazda CX-5! The whole team made me feel like family. John (my sales guy) made me feel comfortable and confident in my purchase with no pressure or fear that I was making an uneducated decision! The finance guy - Dimitri - was very informative, let me ask questions to feel that my purchase was filled with knowledge.
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October 2023 by Ashleigh Holder
Best car buying experience ever! Brig is definitely an expert in his field and knows his cars! Brig helped me find the right car, for a great deal and went above and beyond to answer all questions and concerns throughout this process! I love my 2022 Mazda CX-5 Turbo and look forward to driving this car for a long time! All of the workers I dealt with in the office were wonderful and not pushy like many sales people, the entire process was easy and fast! I highly recommended buying a car with Brig!
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October 2023 by Regina Walsh
Wonderful from scheduling through the service received. I have had my Mazda since 2014, just brought it in for an oil change and have them check to see if any other service was needed. The lady that achy my appointment was very friendly and quick. I arrived and Devin was my service advisor, he also was very friendly and efficient. I felt very comfortable, they did not try to push any other services on me. I was in and out within about one hour. The dealership is beautiful, would definitely purchase another Mazda from them.
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October 2023 by Beth P.
We purchased a new Mazda in June and just now (Oct) got the license plate. We got the runaround as to paperwork on the car we traded in, but paid cash for 90% of the vehicle. There was no direction as to how to handle the missing paperwork; just continuing phone calls about it. After being happy customers of Skyland for 40+ years, we were extremely disappointed with the treatment we received at Fields. There was no personal care like we'd experienced at Skyland over the years. We've never had an experience like this at a dealership before, and won't be going back to Fields.
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September 2023 by Jill Thunder
I purchased my car here I live almost 2 hours away. The people are professional, friendly and I'm well taken care of. Yesterday I stopped in with my Mazada, David, Jackie, and Colin (Allstate) greeted me. I was in and out quickly. They had smiles and made sure everything worked for my interest. I love the fact that Fields Mazda has all you need in one spot. Even car insurance from Allstate. They have a positive view of things.
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September 2023 by Colt Brock
Fields is a great group, their salesmen are professional and knowledgeable. John the person that helped me buy my first Mazda at the Smokey Park location was outstanding and knew exactly how to help me find what I was looking for. I will definitely be buying all of my future cars from them!
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September 2023 by Joshua M.
It was an easy, pleasant experience to buy my CX30 Carbon edition here. I feel like they gave me a fair price on my trade in and the new vehicle. There weren't any high pressure sales tactics, which I appreciated. I worked with 2 different sales people, Alec and James, and they were both very helpful and polite. The financial people didn't try to pressure me into any extras that I didn't initially want, they just presented the options and answered my questions about them. I'd definitely recommend this dealership!
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August 2023 by Cory Agami
Both Gage and Amanda were absolutely fantastic throughout the whole process. Unlike pretty much all other dealers I've been to they weren't pushy, were forthcoming with what is optional vs what isn't, and the whole process was relaxed and no pressure. That's the main reason I drove 2 hours further to buy my Miata, and am very glad I did! Thanks again you guys!
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August 2023 by John M
This is a nice dealership. Overall great service dept. Got videos of car during service appointment. As well as the notification and scan of the checked services. Haven't seen that before when having my previous cars serviced. I had scheduled the 5000 mile service on my 2020 MX-5. Very nice waiting area. Only would wish for more than one cashier as paying did require going up to another building. One great thing is that I requested to not wash the car and the service did what I asked. I had a lot of trouble with this with Asheville Hyundai as they washed the car when I had told them not to.
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July 2023 by Maria McKinnon
The whole experience of leasing a Mazda at this dealership was friendly, smooth, efficient and professional. We felt welcomed and that we were in good hands. John was amazing and even picked us up to take us to the dealership, he was professional and extremely knowledgeable about the product line. Overall a fabulous experience! Highly recommend!
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July 2023 by It’z Deezy
If I could give a 10 star I would. By far the best people you could ever deal with! Both Kevin’s, nick, Shane and Todd were all great to work with in getting me my new Mazda Cx-5! They made it enjoyable buying it. Never pressured and worked with me on what I needed! By far the best crew. Won’t do business with anyone else!
