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December 2023 by Brian Schultz
Was a customer for many years, recently had a prescription called in first thing in the morning, four business days later, it was still not filled. Was told in in a rude manner by customer service that they request two days to prepare things. Two days is reasonable, four days is ridiculous. over the years, there have been other issues as well, but this one actually matters.
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December 2023 by Julia Selig Infanzon
So helpful & friendly! Highly recommend over other local compounding pharmacies. Free local delivery is a life saver when you live 30 minutes away!I also really appreciate the ability to text with them to communicate about the prescription. Such a great team!
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September 2023 by Pat House
Great pharmacy & staff always refill in timely manner
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February 2023 by Kellye Pikul
Jimmy M. delivered my prescription first thing this morning. It's very convenient. Everyone at the pharmacy is very helpful. I'm very pleased with Sona Compounding.
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December 2022 by Deanna Hartman
I have been receiving eye drops for my 5 year German shepherd who has Pannus. It has literally saved her eyesight. Thank you Sona Compounding for being able to compound an eye drop that has saved our “baby’s” eyesight! Y’all are great!!
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October 2022 by Joe Barrett
My wife and I know live on the southside of Asheville. She has selected your site to satisfy our needs. When we lived in north Asheville, I would ride my bike to pick-up each order. Being safe I will access your store from Reed Street instead of Hendersonville road. What's the best way to get from Reed to your front door?
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September 2022 by Lynn Ganser
Amazing customer service!I needed a specially compounded medication for my dog. After continued delays from other pharmacies (and a lot of confusion for some reason) I called the folks at Sona to see if it would be possible to get it through them, sooner than later. They were accommodating and kind and made it happen very quickly! Thanks to these folks my dog won’t have to wait another four days for the relief he needed a week ago!
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September 2022 by Katie
Franklin and Co have gone above and beyond for my senior dog, Bacon Bits. The staff is so meticulous and the quality of the medications is superior. Because of Sona Compounding, Mr Bits is absolutely living a longer and happier life and I will always be grateful to these wonderful people for it. ❤️❤️❤️❤️❤️❤️
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August 2022 by Christopher Boyd
Have went to them for years. They can not tell the difference between a cellphone clip and a firearm holster. Will not be going to them for any reason!
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June 2022 by Mary Asriel
I love the delivery services as long as the regular delivery man is on duty. He always calls to make sure I’m home before he delivers the frozen medication. When he was on vacation my medication was delivered late. I came back a week later and it was inside me door. I had to get another refill because it was no longer frozen and was no goodThe regular delivery man is consciousness, considerate, and polite. It is a very convenient service when he is on duty. If someone else is delivering, I would rather pick up myselfPharmacist are excellent, provide great information and always happy to answer my questions
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March 2022 by Siobhan Kohls Strategies 4 Wellbeing
I have always been happy with the customer service at Sona. Everyone I speak to is pleasant and knowledgeable and super helpful. And the bonus of getting your compounded prescription filled here is that they deliver to your home if you’d like for no extra charge! I highly recommend them.
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March 2022 by Shivam Kohls Strategies 4 Wellbeing
I have always been happy with the customer service at Sona. Everyone I speak to is pleasant and knowledgeable and super helpful. And the bonus of getting your compounded prescription filled here is that they deliver to your home if you’d like for no extra charge! I highly recommend them.
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March 2022 by The Reading Train
Fantastic service! So refreshing to encounter a team that truly cares about the individuals they serve.
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February 2022 by Melody Muller
Easily the nicest, friendliest pharmacy in town. These folks are super quick, knowledgeable and helpful. Additionally they offer delivery service that is free (locally) I would like to give a shout out to CJ who works for the pharmacy. CJ went WAY above and beyond to make sure we had a needed prescription, even making a later than usual delivery in order to make it happen . The level of customer service CJ provided is unparalleled in this town. Sona is an amazing pharmacy with true heart!
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December 2021 by HG C
This prescription was a last-minute somewhat confused rush toward the end of the day and was managed and prepared before closing, which was a godsend. Excellent kind and patient help in unscrambling my little mess. Am most impressed. Also grateful!
