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March 2023 by Joey Phillips
Great service
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February 2022 by Ginger T.
If u use the cash points atms they own n machine malfunctions n keeps your money they refuse to help u unless you have acct with them n when it malfunctions you dont get receipt either if this happens 30 times at 120 each all over thats $30,000 they are stealing from hard working people
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August 2021 by Lela P
When are you going to stop stereotyping, judging and start treating EVERYONE equally???This branch took me through so much red tape! Gave them all documents requested, still wasn’t able to oblige. Went to another branch, gave them the same documents manager approved the transaction.I WILL NEVER STEP FOOT INTO this branch again! shame on all of you….
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January 2020 by katie singleton
Jason was a big help! He could have easily, at any point, told me i was at a loss, but he didn't! I am super greatful! Thanks for the resilience, SECU.
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July 2019 by Butch Greene
This local branch used to be very courteous and have a friendly home town feel. But in the past 2 years, they've lost any sense of courtesy & the tension on the phone is even worse. They are rude now, indifferent if you have difficulties & multiple times while sitting at desks speaking with loan officers & or managers, they give canned responses & are emotionless. So disappointed with the organization as a whole in such a brief time.
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November 2018 by Edward Johnson
Products, rates, policies, and service that show they genuinely care about members.
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December 2017 by Savannah Petty
This credit union (as big as it is) is behind in the banking world. I no longer live in NC and can't do any banking with them, they do not participate in shared branching where I could manage my banking needs from another credit union. They sure do allow someone to come make a deposit into my account but absolutely won't allow (with permission/authentication) for a FAMILY member in need to make a withdrawal from my account with out my signature. Most financial institutions do not need to be in the same state as their members because they are actually evolving with the rest of the banking world, where as SECU is NOT. I guess I have no need for the accounts i have there, checking, savings, MONEY MARKET, loans, so I'll be closing them. THANK YOU.
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September 2017 by Amber Bryant
I & mom only all times go bank. That's nice bank and have 3 floors of loans, office and bank. At Biltmore village.
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April 2017 by CReevesA Budd
Love the place, feels like family and always helpful!
