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October 2022 by Hamborger4461
Very polite and understanding employees, Alyssa and Jackson helped me with my pixel 4's sim card, got it working in no-time, and answered any additional questions I had. Much better than the other T mobile store that I visited. Would come back again any time
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October 2022 by Liz Ryan
Went to the other T mobile, no one seemed to be able to help. So I proceeded to this one.Jaquan, May, and ALL the staff were awesome. Very nice, and QUITE helpful. I highly recommend this store over the other.
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October 2022 by Oscar Ody
Jaguan was super helpful, very thoughtful and cared about our experience. Thank you Jaquan for your outstanding customer service! Hope management is taking care of employees like Jaquan, he deserves a raise!!!
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October 2022 by Tanya Gurney
The friendliest and most professional representatives! Jackson and Cheyenne need a raise! Alyssa and Jaquan too! I'm with tmobile because of people like Cheyenne only! Billing department is rude and incompetent.
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September 2022 by Sally Jo Loos
Luis was extremely helpful! I am from Georgia and was trying to add a North Carolina family member to the plan (a very old plan!). He was very patient.
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September 2022 by Kris Checca
I went to T-Mobile in hopes to find a good phone that would work for me.I was immediately approached by the most handsome fella I’d ever seen by the name of Bret. I mean this guy is a STUD easily could’ve got me swinging for the other team.He turned me on, to a new iPhone I couldn’t be more happy with and even helped me put my phone case and screen protector on.Thanks Bret! This t mobile has the best customer service I highly recommend
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August 2022 by James Barnett
Associate was very friendly, knowledgeable, and did his best to help us with our needs. I could not give 5 stars due to the fact we left empty handed. The store was out of stock on the most popular phones and also two other models we were considering as an alternative solution. They did offer a date we could get the model we initially came in for, however we were only in town a few days for business so that was not an option for us.
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August 2022 by Joe Silver
A DIRECT AND LIFE SAVING REVIEW FOR SENIORS OR ANY WITH HEALTH ISSUES...PLEASE READ: Well because T-Mobile corporate hides from reviews I must just spend time reviewing their corporate attitudes through their local stores. I got service through T-mobile but it seems my calls go straight to voice Mail. If you ask for an American Rep you are denied, even though that is illegal. So for close to a week this senior has had his health put at risk because not one T-Mobile person in the Phillipines will transfer me and my calls from health officials never even ring. Actually I have spoken with several managers in the Phillipines but noticed they were more involved with their chickens than my problem. SO IF YOU ARE A SENIOR PLEASE DO NOT USE T-MOBILE ESPECIALLY IF YOU HAVE MEDIAL ISSUES AS ALL THEY CARE ABOUT IS YOUR MONEY. bUT NOT ENOUGH TO PROTECT YOUR HEALTH. WE SENIORS NEED TO COVER FOR EACH OTHER= T-Mobile, knowing the danger possibilities is still working on this after a week. Do yourself and your family and self a favor go to Verizon or someone ANYONE else. T-MOBILE SPEAKS WITH FORKED TONGUE!!!
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July 2022 by Celeste Hall
Absolutely garbage phone service. Totally lied to at the store to get our business. No coverage. Customer service folks were great but couldn't do anything to resolve it.
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June 2022 by Sayf Al-Ameri
Mr. Luis helped me out with a screen protector and installation. He looked up my account info and it ended up not costing me a single dollar. He was very kind, professional and helpful. He has given me the best T Mobile customer service experience I have ever had. Thank you!
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June 2022 by Rodney Pressley
Awesome service, very polite, answered all questions i had. Felt like I mattered and not just an account number like other services I have had. I highly recommend coming to this location.
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May 2022 by SilverSkull Carter
Luis was a very patient dude not only did he help me but at the same time helping out this old lady and he was very patient and helpful through and through I really appreciated his service and hell of a hard worker especially in times like these!!!?
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April 2022 by Daniel melvin
Went in last week to add a line to my account. And Jackson did an amazing job helping us. We Had a few hiccups but he did not give up. Very satisfied!! Thank you again.
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October 2021 by Mariana
Great experience. Trevor was super helpful and efficient.
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October 2021 by Meira
Super friendly and helpful staff! Fixed an issue I’ve been having with my phone for the past few months.
