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November 2022 by Myra Leonhardt
I wish to thank Andrew Smith, my realtor, for his leadership, knowledge, and wisdom in helping me sell my brother’s home. I had never sold a home before and Andrew exhibited extreme patience with my continuous questions. He was available around the clock to assist me in each step of this process and provided encouragement and advice when I needed it. I am thankful to God for providing a wonderful realtor and for the successful sale of the home.
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November 2021 by Jordan Miller
I worked with Andrew to sell my house recently and I cannot say enough good things about him, Hannah, and the whole team. Communication was easy and timely. All my questions were answered thoroughly and I felt at ease throughout the process. I highly recommend their services.
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November 2021 by Ellen M
It has been a pleasure to work with the Allen Team. This is the second residence that I purchase through this agency, and will do so again should the opportunity arise. Browning Hemric and the Allen Team, has been most helpful, knowledgeable, courteous and did not hesitate to go the extra mile to help resolve any issues or problems that came up.
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September 2021 by Heather Adcock
We have worked with the Allen team several times and I highly recommend them! Irene helped us find an amazing home and 2 different rentals properties and Brent recently helped us to sell a house. They are a great team and are fun to work with, easy to communicate with and great at what they do!
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September 2021 by Jennifer L
The pros: our house sold quickly and for above asking price; the photographer they work with is excellent and our house was marketed well and priced accurately. The cons: we were often frustrated working with Brent and his team. In the process of getting the house on the market we rarely talked directly to Brent and more often talked to one of his colleagues. It was our first time selling a house and we did not feel well led through the process by the Allen Group; there were a few things they left up to us (like scheduling showings) and then they were upset when we did it 'wrong' but they never explained it to us in the first place! Once the house was under contract we felt Brent was not strong in communicating with the buyer and their agent, and there were things we had to ask him to tell them several times. We never heard from Brent after the contract was set, not even on the day we closed (no congratulations, nice working with you), we just get multiple emails from his team asking us to leave a review.
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September 2021 by Erin Elizabeth Kerr
The KW Allen Team was absolutely a dream to work with!! Irene was the best Real Estate Agent and went above and beyond to make sure our transition into our dream house and to Asheville was seamless. It is because of Irene and The Allen Team that we are living in our dream home! We absolutely couldn't be happier. I highly recommend to anyone in need of a broker to choose The Allen team.
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April 2021 by Spiderboy09876
This is my second time working with The Allen Team. First with Jennifer Medders when I purchased my first home last year and most recently with Andrew Smith when selling some land. I appreciated their prompt responses anytime I needed them or had any questions. Nerve racking process for the buyers, for the sellers, and for the agents. Regardless of my impatience at times Andrew was ALWAYS patient, respectful, and helpful and willing to go out of his way to help me out any way he could. I would recommend the Allen Team to ANYONE. Just make sure you ask for my favs (Jenn Medders and Andrew Smith) <3Kelly W.
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September 2020 by Michael Brantley
Our experience with The Allen Team at Keller Williams was incredible and we would highly recommend to anyone looking to buy a home. Our realtor, Browning, was easy to work with, very responsive, listened to our needs and concerns, and helped us to feel comfortable and confident throughout the entire home buying process. Through Browning and her assistant Hannah, we were provided with assistance and guidance every step of the way, and their efforts turned a very intimidating process into an easy and enjoyable one. We couldn't be happier in our new home and are very appreciative of all the follow up Browning and the Allen team has done for us since moving in. Anyone looking to buy a home in the greater Asheville area should strongly consider turning to Browning and The Allen Team for their help and expertise.
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September 2020 by Ransom Snellings
We worked with Irene, part of the Allen Team. She was most wonderful and we throughly enjoyed our experience with her. We bought a home during Covid 19 which was not a great experience but Irene guided us through the process and made the experience much better. She was extremely patient with us even when I sent her 10-15 houses we were interested in. She sent a detailed email describing each property, where it was located and if it may be a good fit for us. When we saw properties she was knowledgeable about them, she even went beyond by looking under the house to see if things looked good. Once we closed on our new home she connected us to our neighbors to make the entire process wonderful. We highly recommend Irene and the Allen Team.
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September 2020 by Angela Pelaez
The Allen Team are very responsive and we had the pleasure of Kipp McDermott as our buyer's agent. As a first-time home buyer I had lots of questions and Kipp was able to guide us through the process with ease and explained everything along the way from the "this is it!" moment through to closing. She is very genuine and highly motivated yet very calm and easy to work with. She is great about staying in contact with you, making sure you are aware of any deadlines, and she will fight for the buyer every step of the way. If you have any delays with any part of the process she will help you with inspections, lenders, sellers, literally anyone and will not back down to help you get you answers and solutions. Also most appreciated Hannah, The Allen Team assistant for being so efficient and helpful scheduling inspections, work to be done, and all the other details. Thank you!
