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October 2023 by Gillian Gregory
Margo aka soy baby angel was AMAZING TODAY!! She was able to help me find shoes and jeans for my up coming photoshoot. I will definitely come back and shop here! If you are in town Margo Is your girl!!
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September 2023 by Jessica Morrow
Always can find things in my size here I love it, I just wish it was more affordable
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August 2023 by sarah parham
I am so disappointed in Torrid as of lately. I am an avid Torrid shopper, have been for years, even hold a Torrid credit card. But- in the last 6 months the clothing I have purchased (which has been quite a lot) has either ripped, torn, or straight up fallen apart! I purchased a pair of dress pants online, when they arrived the back pocket was completely ripped open! I have clothing from Torrid I purchased 5-7 years ago that still have heavy rotation in my closet that have held up beautifully, but these last bit of purchases ( I’d say at least $1000 worth) have been awful, and it’s not like their items are cheap! I’m at the point where I will not be purchasing anything from them, which makes me very sad , I love their style and fit, but in this day and time I’m not financially able to just throw money away
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August 2023 by Carmen Carver
I always enjoy talking to all the employees and browsing. This has always been the friendliest place. I would love to see mall employees be paid a living wage for the area they work!!
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July 2023 by Tyrone “Tyr” Degree Jr.
Wife loves this place and quite frankly I can't complain! The style are awesome and she loves the fit! You will never have a happier wife until you buy her a comfortable bra that style she can agree with! 10/10
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June 2023 by Savvy No
This particular Torrid store is a joke. The manager "pretended" to check and see if the computer would exchange my item, but didn't even click the items to follow the exchange/return process. I watched in the mirror behind her. I was a Torrid employee, I know the return/exchange policies and how the process works. Such a strange experience for them to blatantly lie in my face.They lost a couple hundred dollar sale to Maurices next door. Don't waste your hard earned money on a store that doesn't respect you.
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June 2023 by Rebekah Jimenez
The staff here is very sweet and knowledgeable. You can also get really good deals and their clearance section is huge!
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June 2023 by SL No
This particular Torrid store is a joke. The manager "pretended" to check and see if the computer would exchange my item, but didn't even click the items to follow the exchange/return process. I watched in the mirror behind her. I was a Torrid employee, I know the return/exchange policies and how the process works. Such a strange experience for them to blatantly lie in my face.They lost a couple hundred dollar sale to Maurices next door. Don't waste your hard earned money on a store that doesn't respect you.
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June 2023 by KRISTON BURRELL
I love Torrid. The store is clean and organized. The staff are very helpful and professional.
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June 2023 by Michael Fixler
I wish I could give this store zero stars, store opens at 11 and the manger is staring at us and still is counting the drawer mean wile it’s 11:14
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April 2023 by Elaine Hyatt
Mitzi helped make some selections and brought more clothing to the fitting room. The cashier, Angel, got me the best price. It was nice not shopping from a catalog for a change.
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March 2023 by Raven Black
This store has completely gone down hill in so many ways. It used to be amazing when Renee was there and also Lindsey and Chelsea were great too. The employees used to wear makeup and look so nice and glam. Now every time I go in there I'm treated so horrible and the employees look like they don't even care about their appearance and half the time they look like they aren't even wearing torrid clothes. The new employee who looks like she's in her 30s and is on the shorter side and brunette, possibly a manager because she's there alot, has been rude to me on multiple occasions to the point I dread going in there anymore and try to do all my shopping online now. I made a return one night and she saw me standing at the desk and was too busy on tiktok to help me. I waited nearly 10 full MINUTES, not exaggerating, before she decided to slowly put her phone down, take a drink of her drink and then turn around and ask how she could help me. I hate this place so much and don't recommend it to anyone. Like i previously mentioned, the employees don't even try to look nice anymore either which makes the shop look like a joke in my opinion. Their clothes don't look nice, they hardly wear any makeup or even attempt to look decent. It's like they don't even care and their attitudes match their appearance also. I remember when torrid used to be plus size glam. Not anymore. It's like going to Walmart or better yet, Rose's ....or dare I say Hamricks. I'm sure you get the picture....Do yourself a favor and do all your shopping online (it's cheaper and you also don't have to deal with rude, unkept looking judgemental employees.) I know I don't personally spend 1k a month to be treated like I don't matter and I'm sure you don't either. Torrid, do better.
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March 2023 by Kelly Baker
This was my first time in the store. I found everything I needed. The staff was both helpful and knowledgeable.
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March 2023 by Danielle Pike
Great service and very extremely helpful there to find you exactly what you're looking for.
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August 2022 by Phyllis A.
Cute store. Nice clerks. Interesting clothes. Good sales. How can you miss? Online presence.
