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“Five stars are not enough, We rented a 26 foot U-Haul and had trouble with the after hours check in , spoke with the main call center about the issue for what seems hours. So we decided to call the dealer at Martina’s on a Sunday and she not only had us in the truck check in but she took time to actually do it from her phone and walk us through the process in less than ten minutes. Ten stars ?”
“So easy - reserved online and picked up here. The woman that helped us is very pleasant and kind ?
The property owner is also a nice person, he helped me back the van in ??
The 9' van was clean and ready to go and got it done.
Local, convenient and friendly! I would definitely use them again ???”
“Incredibly nice people.Great customer service helped me out the last minute. I ask for referral for movers, and the guy that they referred me to was awesome.I would highly recommend this location.”
“These guys are fantastic. I was in a bind and they helped me out with a last minute truck rental. They went out of their way to help me out. They were professional and courteous. I plan on using them again whenever I need them. 10/10”
“This is the only U-Haul rental you need to use in the Leicester/Asheville area. The owners are both friendly and quick to respond to any questions I had my U-Haul was clean and ran good. I’ll definitely be using them again for any future Uhaul needs.”
“Everyone was friendly from drop off to pick up. The hitch pro did a great job on the install! I got my car back faster than I expected. I will return to this location for anything hauling related.”
8:30AM - 5:30PM
716 Smokey Park Hwy, Asheville
Truck Rentals
“What's expected of a rental place. Didn't do a very good walk around and there were some lights on the dash that weren't examined but not enough to ruin the trip.”
“To whomever manages these reviews, I just want you to know that this location went above and Beyond in assisting me, the general manager took her time out to walk me through the lot show me every piece of equipment answered all my questions and I know it was a lot, and it was hot, but she still did it with a smile. The rest of the staff was helpful. I believe they were celebrating someone’s birthday. They even offered me a piece of cake ! After the hurricane it’s been a difficult time, but they have made my transition as smooth as possible. Will continue to buy my supplies there and rent equipment when I need to .”
8:30AM - 6PM
1 S Tunnel Rd, Asheville
Truck Rentals
“The good/great - I rented a cheap truck to move items that I wouldn't been able to move otherwise. What more do I want for $100?!Yes it is confusing to go into the mall for car rental services when it isn't clearly stated. Yes the lot to the trucks is hidden out behind the mall. No they are not abundantly staff. Yes the staff can be curt.All I can say is 2022 doesn't look to be shaping up to provide any more willing labor than 2021. Good luck to all those unsatisfied customers who don't want to pay more for a truck, but want a truck and to get pampered at the same time.”
“Julius and the rest of the staff at this location have been very helpful through all of our dealings in the last two months. He has gone above and beyond. I will be recommending this location to everyone I know.”
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“This was my first time using Penske and I must say, they have an amazingly professional, capable, helpful, and friendly staff, especially Angela in Franklin, North Carolina, and Taylor in Asheville, North Carolina. I highly recommend you choose this company over the competition, and if you are fortunate enough to be helped by either of these women, you will surely see what I mean.”