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January 2024 by Alex Brittian
They fraudulently charged me 4 gallons of gas after I rented it for one hour, filled up a gallon of gas, was told by an employee that it was fine who took off before I even paid for the gas. 9 mile, one hour, 5 gallons of gas and a $25 service fee. Don't trust these people.
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December 2023 by Tim Chapman
This was my first time going to a “neighborhood” U-Haul location but Allen’s Gulf made it easy. I didn’t even have to mess around with the app. These guys got to me right away and I was on the road in no time.
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December 2023 by Jennifer Arruda
They were awesome there! Very helpful and made it ok having to drive over a half hour for a truck that we should have been able to get at the uhaul place 5 minutes from us. Would rent from them again.
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November 2023 by Violet
We had stopped in just a second because we were having some issues on our drive and wanted to figure put what was going on. Within moments, (not minutes moments) a man walked out and said "do you need any help?" We said "were good thanks!" and the guy looks at us and says in a very rude and condescending tone "It's not a drive through!". I don't care if we break down on the side of the highway we are driving away from this Socially inept and unprofessional place! Do not do business here! Huge red flag!
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August 2023 by Charlotte Dixon
I have used this uhaul location 3 times now and each time they have been so friendly and helpful. Great trucks, better people. Thank you!!!
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April 2023 by Dennis DiPalma
Lori was very friendly and very thorough. She explained everything very well. The only issue was that there wasn't any parking for my vehicle. Had to leave it miles down the road in a grocery store parking lot. Which added miles to my charge. I was fortunate to have someone with me to drive it. Except for that, all went well
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February 2023 by Daniel Brooks
Yes you do need to park across the street or somewhere else as there is not a lot of barking here But other than that it was a good experience
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January 2023 by A Ellis
I would not recommend this location to any one needing a uhaul.Firstly the Uhaul truck was given to me marked as half a tank, which it wasn't. I was in a hurry so I photographed the gas gauge and odometer, assuming this would show them they had marked it wrong. Laurie said no and too bad it was my fault i didn't walk back in to tell them. So I had to fill it with extra gas I didn't use. 100% theft by deception in my opinion.Secondly, they have no parking. No safe parking I should say. They use 3 sketchy spaces across the street where I felt my car was unsafe and Laurie again was unapologetic and said, just get an Uber over here. Unacceptable attitude towards a customer in my opinion. 100% would never come back or recommend to anyone else looking for a uHaul
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November 2022 by Charlie & Cobra van line
Tom help us a lot so much and save the day
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October 2022 by Tanya Raines
Best customer service ever! He worked with us to get the best possible price and was very nice.
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June 2022 by Liz Parker
They didn't do one way rentals but we're nice enough to help us find another U-Haul place that did. Only go to this location if you're looking to return your U-Haul to the same place.
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November 2021 by Puri Chan
Rented a flat bed U-Haul trailer with a ramp from this location online. The staff was friendly and very helpful with getting the trailer connected and parked.
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August 2021 by Stacey Vargas
You won't find a better group of folks to help you out with a uhaul. These guys know what they're doing and they're nice about doing it. Highly recommended! (FYI, you cannot drop off after hours at this location)
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June 2021 by Ken Yager
Herschel the rental clerk was exceptionally helpful and deserves a raise.
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June 2021 by Tony Savaria
The best U-Haul dealership in buncombe county
