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March 2024 by Louise Genetti
I've been coming to this location for a few years now and the staff here are always so helpful and efficient. I choose this location over others just because of how great and reliable these employees are here, so SHOUT OUT to them for being so awesome at what they do!
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February 2024 by Devar Brown
The rep was very helpful and patient with me and all the other customers that came in.
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February 2024 by caroline pollick
Whether it’s a holiday or just an ordinary day, the workers at this store are super efficient, polite and helpful. This is the BEST UPS around!
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December 2023 by Reina J
This location is excellent!!! I went there a few weeks ago to return some Amazon items. I had a LOT to return -- like, at least 30 items, probably more, and most of them had individual codes ?? The young lady working there that day -- I'm so sorry I didn't get her name, but will be sure to the next time I visit!! -- was SO amazing. She was incredibly patient, professional, and helpful throughout. And also had such a warm and friendly demeanor. I felt bad having to have her scan and pack up so much, but she genuinely seemed to take it in stride and like it wasn't a big deal at all. She also was very efficient in getting it all processed!! I'm so glad I came to this location and that she was the person who helped me!I will be back (hopefully with not so many returns next time ?).
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October 2023 by patrick boehmer
Great service. One of the best stores I’ve ever dealt with.
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June 2023 by Carly Miller
This location is wonderful! Staff is very professional, quick and friendly.
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May 2023 by Asheville Luxury Brokers – Cricket Benfer
Super accommodating and friendly, love this south Asheville location! Thank you Chris for helping me!!
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March 2023 by Daily Cycle
We have our business delivery mailbox here. Everyone is friendly, efficient, and helpful. Highly recommend this location.
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March 2023 by Will McCrary
Everyone is friendly and helpful, best store in town!
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January 2023 by W Fowler
I use this store frequently, and have for many years. Every time I come in, no matter what I'm asking for, they always help me. They r the best and friendliest and I have never had a problem with anything at this UPS store! I really appreciate them being here to help! I know that dealing with the public (especially around here!) is not easy, but they are always friendly and helpful. Thanks for doing such a great job!
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December 2022 by Melinda Murray
If you’re looking for professional service & certified packing experts, this is the location you should visit!
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September 2022 by TripleSRank
I've gone there to get several versions of heavily illustrated visual notes printed on their heaviest, 100 lb. paper stock. The result was very professional, and I was very happy with the results! Morgan was very patient and went the extra mile to help me get them just right. I would definitely recommend their printing services!
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September 2022 by Scott Siddall
Greatest customer service, so fast, always a pleasant experience.
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August 2022 by Charles Calabro
I have been bringing my packages to this location for awhile now. Today is the last day that will ever happen. I bring 50-75 packages a day and up until the last week it has been fine. I realized this last week that this UPS store is owned by the same entity that owns the 1070 Tunnel Rd store, and the 825C Merrimon Ave store. I have had bad experiences at those as well. I left my experiences in a review on each of their sites for reference. I discovered this by seeing a transfer employee there the last week that I have been dropping my packages off. Today that employee was scanning my packages and could not get the receipt to scan. She said something to the effect that she didn't know why it wasn't scanning and asked if I needed a receipt, to which I replied, I have had a bad experience in the other UPS stores in the area to which she replied "yea I know" in. condescending tone. She started to sporadically scan the packages to try to retrieve the receipt. She couldn't accomplish that, and she started to become overwhelmed. She moved to another register rudely telling another employee that she needed to use the register because the one she was on was not working. After scanning a few packages, she threw up her hands and walked away telling the other employees to handle it. It seems to me there is a leadership problem at this store. There is no one in charge and there is no accountability. Thankfully the employee that took over was competent enough to scan the packages without any problems and give me a receipt. Do yourself a favor and go to a local staples or the UPS location on 30 Westgate Pkwy, both locations I have never had any issues at.
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August 2022 by Annette C.
This is our all time favorite UPS store. We've lived in different states and areas and been to many UPS stores. We've used them for shipping things out, for buying supplies, and for their notary services. They always treat us with dignity, respect, and with an up beat attitude of professionalism, and they work at a quick and steady pace. The store always looks clean and organized. I won't go anywhere else.
