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August 2023 by Beth Butler
Ryan! He was amazing. I Came in with a technical issue and he had the patience and fortitude to work through it with me. I am so thankful and so impressed. We were done in 10 minutes
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August 2023 by Beth Butler Cohen
Ryan! He was amazing. I Came in with a technical issue and he had the patience and fortitude to work through it with me. I am so thankful and so impressed. We were done in 10 minutes
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February 2023 by Christopher Wallace
Bought a wall charger from here. Came back in to get a replacement for the one I just bought two days prior. The kid that greeted me was the same kid that sold me the wall charger. When I came to the counter and stated that the wall charger he sold me didn't work. He checked the charger and indeed did not work. He said that he remembered selling me the charger but said he couldn't replace it without the receipt and packaging. I asked if he could put the broken one in the box he took the new one from and he said he couldn't because the bar codes are different. That's a lie. Didn't offer any solution to my problem. Pretty much said I'm screwed. I would NOT recommend coming to this store. They don't care about their customer. All they want is to sell you broken accessories.
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July 2022 by Staci Dyer
Are great to work with. Had to have a new SIMS card in my glaxay. Upon changing the SIMS they threw away my SD card with over a 1000 pictures. Lost them all. So sad I lost all of those pictures that I will never get back. Especially those from Cooperstown in NewYork.
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January 2022 by Emily Sheppard
Best US cellular store in Asheville! Bri & Liv have helped me so much. If I ever have an issue they help super quick. This is & will always be my go to store. I can't say enough. Even when picking out a device they give me all the pros & cons & don't just try to sell me the most expensive device. They are great! Thank you for all your help!
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January 2022 by Emily Frye
Liv & Briana are the best! They have both gone above & beyond to give us great customer service. We have several lines through them & they can always take care of any issues we may have. I can not say enough about how great they are. Thank you for all your help!
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January 2022 by Ashley Taylor
Ashley was so knowledgeable and friendly. She made our decision to upgrade our lines and phones an easy one. Whatever you're paying her, double it!
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January 2022 by Sherri Davis
Ashley at the Tunnel Rd Asheville store is excellent. Give her a raise!! She deserves it. Very patient and professional with customers. Best one at at local store.
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December 2021 by Rebecca Proffitt
Ashley is the best customer service representative at any US Cellular store. She is helpful, patient, and treats customers with professionalism and respect. US Cellular locations need more Ashleys!!
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November 2021 by Savannah Stamey
Liv was a joy to work with! Answered all my questions fast and with such detail. Switched from Verizon because my phone couldn’t get service where we lived and even around town my calls were dropping. She helped me get a new phone with accessories for the best price possible. Great experience and definitely will be going back to see Liv with any further questions and phones!
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September 2021 by Sammi Jo Odell
Ashley was awesome! She has been so helpful to my parents (early 80's) who need a lot of attention and not very good with technology! I can't thank her enough for all she has done to help. We would give this store and staff 100% recomendation.
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September 2021 by Ruby Spencer
Olivia was very patient and helpful fixing my phone issues. I changed to your service last week my new phone hasn’t worked at all. She got everything working. I appreciate her help!
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August 2021 by Dylan Mills
Unbelievably helpful staff. Liv was friendly, funny and extremely knowledgeable and solved every issue we had without a problem. After the battle we fought all day with at&t all day, Liv and the rest of the staff at this location were a breath of fresh air because we were actually treated right and they actually cared. Thank you all so much!!
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August 2021 by Fannie Bishi
Ashley is one of the most qualified tech savy employees here. She should be up for a promotion. I wish i could see her everytime!
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July 2021 by Annie Louise Perkinson
We love this store!! Always great customer service and friendly staff. My favorite place to shop all things cellular.