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December 2023 by Bryan Koes
Great group of people. Just went in and got an oil change, tire rotation, and wiper blades replaced. Unlike other places, they weren't going through the whole song and dance of suggesting things that don't need to be done. Jacob and his crew were straightforward and to the point. Definitely would recommend them if you want a quick work done, fair price, and quality service.
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December 2023 by maschinemademan
Wait time was ridiculous. I sat in my truck for 90 minutes (in line). Told me there were no leaks and they topped of all the fluids. Got home and the coolant was empty. Will not return.Update: so after yesterday’s 2 hour oil change i came straight home and called it a day. Came out this morning and guess what, my truck wont start. The 4lo light is blinking and it will not start.
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December 2023 by Joseph De La Cruz
I took my 2022 Tacoma to these guys for an oil change. They used some sort of vacuum system to suck the oil out of the engine. It took over an hour and when I asked them why they were doing this I was told they don't want to strip the drain plug on the oil pan.While I was waiting for them to finish sucking the oil out of the car, they were removing drain plugs on other cars and letting gravity drain the oil.Perhaps, sucking beats gravity however I didn't feel good about the whole procedure and scheduled an oil change at the dealer later the same week to have my drain plug and truck inspect for damage.Doesn't seem normal to be shoving a "suck tube" down my dip stick versus removing a drain plug to avoid damage.They also filled my "nitrogen" tires with compressed air which doesn't make sense when this is clearly indicated by the green caps on the valve stems.I won't be coming back here again and recommend requesting gravity over sucking if you choose to stop by Valvoline in Candler.
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November 2023 by demi todd
We usually love this place and came here all the time. We won't be coming here anymore. My husband went and asked for a oil change and they went ahead and gave him a full synthetic oil change and MADE him pay $110. Instead if just 30/40. Be careful with what you ask for.
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November 2023 by Rob W
Blake and Jacob were great techs on our visit today. On vacation for a couple weeks and needed an oil change, so stopped by. Great service, friendly and knowledgeable techs, and quick service!
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October 2023 by Sheryl Seaman
Good place to go for all of the basics. They are popular, so there will almost always be a small wait time. Great group of techs.
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September 2023 by Joshua W.
Basic oil change/inspection service. Speedy oil change and seems that they are safe. I'm a valvoline guy, it's pricy but it's the best
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September 2023 by Ansleigh Banks
I’m very pleased every time I come here. The fact they stay open until 7 so people who work all day can have time to get in and out. The service I received today is by far the best, and convenient. Shout out to Logan and Jacob for providing great service, recommendations, and only a fifteen minute visit. Service you can see & experts you can trust!
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September 2023 by Michael Rohler
I went to this Valvoline to get a quick and easy oil change and it is now a long hassle. The tech improperly secured the skid plate that was on the bottom of my car so when I got onto the highway it came off and started dragging. I went straight back to this valvoline and they are now ordering me a new skid plate but didn’t offer me a refund. I paid for an oil change and part of that is making sure that the skid plate is secured back on correctly before I leave which means the service I paid for was incorrectly done. How am I not entitled to a refund? Valvoline customer care better be better than these guys, the person that was higher up then the workers there couldn’t care less when I spoke to him on the phone about my situation. Terrible service.Service: Oil change
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July 2023 by F Trull
I've always gone here to have my oil changed. They are quick and dependable. They offer so many other services besides just your oil change and its always worth it. They're honest and thorough, which goes a long way. Also decently affordable. They have changed my lights, rotated my tires, informed me about things I need to know about my vehicles for services they don't themselves offer. Speedy and good.
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June 2023 by Matthew Sparks
Cross threaded my lug nut on my last visit. Having fun today trying to get tires changed.
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June 2023 by Diane Parton
They inspected my car but didn't check over half of the things on the list. Like tires, mirror, wipers, emergency brake, fluids, oh but they charge me $14.95 for a tag light bulb. I am reporting this to the license and theft division, the lady at the tag office said to report it.
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June 2023 by Madison Coffey
Came in for an oil change, asked for the regular oil change, top off on other fluids, and for them to check my front right tire because the pressure was super low. I also asked them to change my left blinker light. Told me they filled it up with air and that there was no nail in the tire. When I left, my tire pressure never came up and I had to fill it with air myself. I had my boyfriend check it out for me and when he looked at it there was a very obvious, HUGE nail in my tire. The techs didn’t probably even look, they didn’t give a top off on my fluids, and they didn’t fix the blinker light either. When I asked them if they had finished everything I had asked for they said they had. But actually all they did was just changed the oil and sent me on my way. Never again.Service: Oil change
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June 2023 by Chloe Donley
Went to get an oil change here. It was so unprofessional. The guy originally doing it couldn’t get my air filter box closed and threw a fit and threw a wrench on my engine. I have a 2017 rav4 so it’s not like it’s an old car. Then a different person did most of the rest of the interaction bc I guess that guy needed to chill out. Then when it was time to put oil on my car I could hear 3 different employees arguing about how they weren’t going to put oil in my car cause they were all on break. Dude. Get it together. Then the first guy came back to finish the payment part and was so rude and grumpy. 10/10 do NOT recommend.
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June 2023 by Emily Gan
I have been coming here for my oil changes for almost two years now. The staff has always been professional, kind, and helpful. Keep up the hard work guys, thank you!!
