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April 2023 by Sue W.
Scarlet card sold by Walgreens is a RIP OFF! AVOID BUYING SCARLET CARD! Very misleading. Card costs $1.95, then charges buyer $7.95 to access YOUR money before you even use it, that's after a big runaround just trying to access YOUR money!! Manager no help, cannot refund-just told me to call Walgreens corporate office and complain. DO NOT BUY THIS NIGHTMARE card! Scarlet wants full SS#, drivers license, dog, address, etc. Before you can even access the cash that YOU put on their card!
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February 2023 by Jenifer Miller Dawson
worst pharmacy ever. The pharmacist is a wicked witch
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December 2022 by Brandi A.
The pharmacy at this Walgreens is completely lacking in competence, efficiency, and customer service. I have never had a completely smooth and easy experience getting my prescriptions or refills, and I often have a downright terrible experience. This seems to be a brand-wide issue, since I also had trouble with Walgreens in Texas; however, this particular one on merrimon ave seems especially bad. I currently have the flu and just got yelled at by pharmacy staff for pointing out that I am really sick and had to go to bed without my medicine last night even though the doc sent the prescription in at noon yesterday. If your insurance will cover ANY other pharmacy, Do It. Trust me.
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November 2021 by Beth B.
The pharmacists at this location, as well as the technicians, are knowledgeable, professional, and courteous. I was concerned about drug interactions when taking over the counter medications with prescription medications, and each time I called the pharmacist was able to offer helpful advice. On several occasions, it was suggested I take a different over the counter medication because it would be more effective.
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April 2021 by Izzie S.
Extremely rude older woman at the register. I was curious as to why there were Q-tips at the register so I asked and she responded by rolling her eyes at me and ignoring the question.
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February 2021 by Emily O.
Great customer and personal service. We also noticed how clean and organized the whole store was. Looking forward to returning. Thank!
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August 2020 by Carole T.
I have found the Walgreens staff to be quick, thoughtful and helpful. I get my prescriptions, Sunday paper and various drug store items regularly. I am surprised at the bad reviews. I only stumbled on the reviews as I was checking that they were open after they were closed last Sunday because of a glitch in their systems. Maybe many of us loyal customers don't do yelp reviews often.
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March 2020 by Oliver K.
Seems I'm not the first to be treated very rude by the older woman at the cash register. Very angry lady who speaks down on you. Won't be going back
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January 2020 by Quantella Williams
Love this place and most of the prices but some of the staff members can be quiet rude and or have bad attitudes. Love all the great things they have in the store tho
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February 2019 by Beth A.
The worst... go to the CVS down the street. I went in to get my passport photo and the staff was really short with me, kind of rude, and two of the employees were snapping gum. The woman took my photo so fast with no lighting so it looks horrible. Never going there again.
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August 2018 by Abbey R.
I will never get a prescription filled at this Walgreens again. I had one filled here today and received it with eight fewer pills than were supposed to be in the bottle. When I returned to sort it out, the pharmacist was extremely rude and told me there was no way they left with the incorrect number. They have shorted my prescription - which is a CONTROLLED SUBSTANCE - on numerous occasions (which is why I counted in the first place). Definitely something shady happening here. Beware.
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August 2018 by Kim B.
Disorganized and brusque! Horrible customer service! Unfortunately the Rite Aide I used for over 20 years went out of business and Walgreens bought them out. I was told that my insurance would be valid at Walgreens and all I had to do was pickup my medication. Yesterday, I went to get a prescription that usually costs $30 for three months and was charged $216. They looked at me like I had two heads when I questioned the price. It took them over 24 hours and conversations with 7 people to find out that Walgreens does not accept my insurance. Luckily Ingles on Merrimon takes my insurance and they were very nice. If you don't have to use Walgreens go to Ingles or CVS. Save yourself the headache!
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May 2018 by Mel R.
I see that this Walgreens has a history of screwing with people with pain prescriptions. If I'd known, I wouldn't have given them several years of business while treating myself to as much run-around and disrespect. I've been a chronic pain patient for many years, and anyone familiar with the concept knows the outright abuse that you already have to fight through just to get to a respectful doctor-patient relationship. Pharmacists are human, but if they're going to have issues with filling certain prescriptions, then they should pick another profession. Simple. I've been a customer at this location for years, and during these years, I've had several monthly scripts that have never changed. Missing days of these, I'd encounter not only pain but also withdrawal, something that pharmacy personnel darn well knows. You'd think that they'd have the scripts in stock every month, knowing I'll be back, considering ALL of our other scripts are there. But no. I've repeatedly turned in scripts up to a week ahead of time, only to be told ON the due date that it's not in stock and will need to be ordered, taking 1-3 additional days. I've also been told to call 4-7 days in advance to make sure that it's in stock on time, doing *their* job for them. And apparently they cannot put these paper scripts into the computer (which is ludicrous), so they're just in some file somewhere, waiting until it's time to fill them. They've actually (momentarily) lost a few! I could go on but really, what's the point? I'm finally pulling out of withdrawal from their latest "not in stock" nonsense, so maybe I'm just exhausted. As soon as we pick another pharmacy, we're moving our business outta there. From the hints they've been sending, I imagine they'll be just as happy to see us leave.
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April 2018 by Laura P.
Recently went to fill a prescription, it was an opiod pain killer. I was told it had the wrong date on it. This was the only time I didn't bring all my prescriptions with me. I felt put upon and embarrassed ( was not told in a quiet or private location) as there is so many issues with drug abusers... and felt I was being treated as such. I feel with my two year use of this pharmacy, this should of been handled with more kindness. I do not use these drugs to get high, I never have come in the store "out of it" and this pharmacy has especially one person -the fat girl with the constant puss on her face... Sorry but I don't know her name and am sure if you visit this store you know of whom I speak... SHE has the attitude. I am changing locations as I do feel that recently there has been issues, especially with these drugs ( and pharmacies should be more professional) and I hope the new location at least deals with there customers with respect... Dang two years down the drain!
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November 2017 by Bob L.
Nice enough people, but don't go there for a flu shot if you have Blue Cross/Blue Shield. I've been there twice already and still no flu shot. Apparently not all the pharmacist's are certified to give flu shots. I give up...