-
November 2023 by Nix Hunter
I ordered a set of tires to get installed ahead of a road trip. The tires were marked as delayed a day before they were scheduled to be installed and I was advised to reschedule the install. I checked the shipping info and called the store and literally no one could give me an ETA on the tire delivery so I ended up having to cancel, since I had no way of knowing if the tires would arrive before my trip.
-
November 2023 by salvadoreños de el salvador 503
I bought a pair of tires a couple of months ago and one of them has a ball on the side and they did not want to replace it or even return the money. Terrible service. I do not recommend it to anyone.
-
November 2023 by Regina Williams
They were able to order my tires and get them put on without any problem. They were helpful and courteous. Thank you.
-
August 2023 by erik julian
The service was very slow, I was charged for a part in order for my tire light to not come on which I happily paid for. When I left the service center my tire light came on. When I called to report that the tire light had come on after service the child that answered the phone was very rude. I was asked to return for a quick fix but since I didn’t have another hour and a half to wait I will go somewhere else.Service: Tires
-
August 2023 by Ariel Jenkins
Not one, but two super frustrating experiences here in a one week period. I came here at 5pmlast Thursday to get an oil change and they were closed despite the signage, website, and google saying they closed at 7pm. I tried again Tuesday and they were closed 10 minutes to 5 again. This time I had checked their hours in the Walmart app before coming and they should have been open.On this last occasion the manager explained in the parking lot that he was short staffed and “until I was told otherwise” (not sure who’s going to tell me) they will be closing at 5. He took no responsibility for their hours everywhere being listed incorrectly. While I understand personally the frustrations of trying to run a business while short staffed, in my book posting correct hours is a bare minimum courtesy for being respectful of your customers time.When they don’t answer their phone, don’t take appointments, don’t post correct hours, and don’t apologize for wasting customers time, then I think it’s fair to conclude they don’t want our business anymore and we’ll no longer be bringing our cars here.
-
August 2023 by Christopher Bone
Told to wait. Then once I was addressed, completely unhelpful or willing to try. Exactly why I despise going to Walmart at all.
-
July 2023 by Paul Ray
Not to busy and vary informative best to have a appt or you be waiting awhile and also it obvious the workers don't pay attention or share info one says they don't putbon used tire the other say yes we do then come to find Wal- mart is not all that when comes to low prices they charge 28$ a tire to be changed if you didn't buy it from them. And if you did it's still 20$ a piece hiway robbery a multimillionaire business that pays pennies for there stuff
-
July 2023 by Kevin Brown
Even though they couldn't patch my tire they were very friendly and knowledgeable. The mechanic gave me great advice and I'm going to bring my wife's car here for new tires.
-
July 2023 by Asheleigh Veltman
I went to get my oil changed around 10 am...the doors were all locked. A manager came out and told me none of the staff showed up for the morning shift so he couldn't open until the later shift came in. He indicated as well that the chance of the other shift coming in was not sure. If an entire shift of employees doesn't show up and the manager is unsure about the others as well, perhaps there is an issue with management. I don't really mind that I had to go elsewhere for my oil change, I do, however, feel very strongly that an entire staff being unwilling to come to work, directly points to poor leadership. Just something to think about.
-
February 2023 by Erica F.
I got a set of four tires from the Walmart Auto Center on Bleachery with a road hazard warranty the "manager" who is a tall, slightly slender man with primarily gray hair and glasses told me that based on the "system" they couldn't tell me how much it would coast until after the work was done. I mentioned the warranty and he told me that based on the market value the cost of the tire even with a warranty could be more than the cost of the original tire I purchased. He further added that there were a few appointments ahead of me and on several occasions when I asked to schedule an appointment he told me "we don't schedule appointments." When I reminded him of that, he started talking about "corporate noticed us making fake appointments and started saying that we couldn't do that anymore.." essentially, this manager doesn't care to even try to help Walmart customers no matter how long they've been loyal customers and the way I've seen him speak to his staff completely explains why he can't keep employees. He's a joke and Walmart would be doing themselves a favor by letting him go.
-
December 2022 by Matthew Colgrove
Quick service. For some reason they were out of wiper blades in the auto center so I paid more for blades from inside the store. Don't know why they were not the same price.
-
December 2022 by Jim Smith
Great place to get tires. Quick service.
-
October 2022 by Alexander Kiss
Fantastic and professional service. I dropped in for an oil change and only waited 20 mins for truck to be worked on. Dept Manager was knowledgeable and I highly recommend.
-
September 2022 by Richard Waldrup
The girl helping me out was rude, and when I came back to pick up my car, she was driving it like a maniac behind the store , I was told that it was necessary to make sure the wheels were on correctly. I called the store and could not get any help about the situation. One star is more than they deserve.
-
September 2022 by Bobby D
I had been looking for a set of 4 tires for a few days and this was my last stop before the next up coming weekend and Jessie helped me out she was very professional and fast, so at first she said they only had 2 of the tires I was looking for and she brought them back for me to buy and she had found 2 more of the exact same tires for the whole set of 4Thank you Jessie for your awesome service