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March 2024 by Rodney Holcomb
Went by today around 12:15pm. Walked the store for about 10 minutes then left. Two staff people looked at me and never said hello. One walked right by me as she walked to the back door of the store. Walked right by me and not one word - not hello or may I help you. I will add this was a very unusual experience as I have always had such great service from the usually friendly staff. Not today though which made it all the more jarring.
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March 2024 by Rebecca Pearce
Impossible to navigate and order from the website. I tried to order a ship-to-store. A $500 sale lost.
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January 2024 by F F
Friendly, helpful customer service
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December 2023 by Denis DeBan
Outstanding store for upscale kitchen supplies. Employee's are most helpful.
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December 2023 by Pete Candler
Absolutely fantastic staff at this store. They were so helpful in a pinch and went out of their way.
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June 2023 by Carey Gagne
Love this store. Great help from the employees as well.
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May 2023 by Sharon Grillo
Mandy at your store just went above and beyond to help and assist me with an online order not from their store .. she was very kind and helpful and immediately assisted me ! Thank you again Mandy for taking your time !
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May 2023 by Chuck M.
Everything for the experienced or want to be cook. A bit on the pricey side. Love to browse
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January 2023 by Gregory H.
Great experience here. We walked in early in the day to just browse around and see what was available. Found some interesting items and decided to come back later in the day. Upon our return we learned they were planning to close up the store earlier than what was posted, so we purchased the items we had found earlier. One of the items was a set of marble heart shaped coasters. Well, it was not a complete set and there were not complete sets to be found in the store. The price was adjusted accordingly and we left happy.Had we shown up 15 minutes later, the store would have been closed. I get it because it was bitter cold outside and almost NOBODY was out and about in Biltmore village that day.
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December 2022 by Cricket Werkheiser
Love this place! Always a great selection.
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December 2022 by Juan Guerrero
The store is aesthetically pleasing & if you don’t mind being scoffed at for asking about gift wrapping services; during the holidays, and having your receipt tossed at you after your purchase, then definitely shop here.
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September 2022 by Seth Schwartz
A great store for specialty cooking items.
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September 2022 by Jean Marie
Lovely kitchen store. You would be hard pressed not to find what you wanted in here. Although a bit pricey, there is always something special to find.
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September 2022 by David M
Great coffee cups among other things. Love this location.
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August 2022 by L S-H
Really nice staff. Lots of high end, quality kitchen things here for the home cook and professional chef. Nicely displayed and interesting store.
