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February 2024 by Caitlin Lane
The shopping and buying experience was so easy and relaxed. They listen to exactly what you want and help you try to find the perfect ring for you with no pressure.
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February 2024 by Sonia R
Great experience
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January 2024 by Chezaree Makins
So I do not know where you guys go to get your jewelry like an engagement ring. Please see Matt! This guy was an extremely HUGE part of my journey to preparing for my upcoming engagement!!!! I urge everyone reading this come here and watch him take quality care of you. Thank you Matt for everything! So excited for 2024!
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January 2024 by Dave Walker
Jaxon in Asheville Mall store was awesome. The manager, Cindy, was equally professional, but our dealing was with and Jaxon, and he is the reason we bought from Zales rather than Reed's
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December 2023 by Jay Coon
Zales was very helpful in finding the right ring, getting it sized, and helping with any questions I had. The staff is very knowledgeable and friendly! The entire process was quick. They estimated 8 weeks to get the ring resized due to being an alternate metal, but it was ready much sooner than that.
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December 2023 by MR. Waffles
Had a great customer experience twice if I need jewelry I know exactly where to go all the salesman and women are amazing!
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December 2023 by Jordyn Ledford
Kandis made my purchase quick and easy!! If you need anything DEFINITELY ask for Kandis!
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October 2023 by Melissa Wright
Paige is always a pleasure to deal with when I’m shopping for new jewelry. She is very attentive to customers needs and always has a smile and pleasant attitude.
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January 2023 by Ralph Griffith
Meagan, Taylor, and Haley were awesome to work with. They were knowledgeable and friendly as I was looking at citizen timepieces. Thank you!
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October 2022 by Emma Ensley
OMG!I got my engagement repaired through this Zales. I had such a bad experience with another store so i decided to come here. They employees are so wonderful! Called and updated me with everything and made mine and my fiancés experience so great. i definitely recommend this store! Thank you guys:)
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October 2022 by Emma Robertson
OMG!I got my engagement repaired through this Zales. I had such a bad experience with another store so i decided to come here. They employees are so wonderful! Called and updated me with everything and made mine and my fiancés experience so great. i definitely recommend this store! Thank you guys:)
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September 2022 by Kyle Ledford
The guy working the front desk took my money and said I had to put it on a gift card I guess so if I was to return the ring I wouldn't get my money back. I've called them all day and the phone rings and rings nobody answers so I don't even know if the ring is there or not but horrible customer service experience.
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August 2022 by Evan Guthrie
Zales at Asheville Mall in Asheville is a great place to go for quality jewelry and much more. Great overall experience every time I have been here.
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June 2022 by Nicole Wu
Would not go back. Sales woman was not friendly or inviting. Did not offer to help us at all. Seemed as though she did not want to be at her job.
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March 2022 by Nicole Bohannon
Would not go back. Sales woman was not friendly or inviting. Did not offer to help us at all. Seemed as though she did not want to be at her job.
