-
October 2023 by Anna D
Had a great experience with Mitch when I opened my new accounts! He was quick, professional, and provided great customer service! He explained everything about my new accounts and made sure everything was good to go before I left. I look forward to a long banking relationship with First Citizens! Thank you Mitch!
-
October 2022 by Sue L.
My husband and I are vacationing at Atlantic Beach and I had bought some Halloween cards to send to our grandchildren. I wanted to include $5 in each one so they could buy their own treats since we wouldn't be seeing them in person. All I had were 20s and just wanted to exchange one for some 5s. The teller asked me for my account number and I explained I didn't live here, didn't have an account, just wanted change. She said they didn't exchange bills. I must have looked surprised standing there with my $20 bill but when she saw it was just a small amount she did give me change. Strange experience.
-
June 2021 by John Hatchell
Not helpful to us at all when we needed something notarized.
-
March 2020 by Cristian Rodriguez
I would recommend First Citizens Bank to anyone. They give great customer service... The wait time is never very long at all and they treat all their customers the same.
