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December 2023 by Kevin Castle
Jimmy and the guys here do great work and I recommend anyone who has a issue with their car come take care of it here
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November 2023 by Megan Mangum
I loved working here! I worked here 6 years!! Best bunch of fellas I know
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September 2023 by LC AYDNC
Very good Customer Service
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May 2023 by Joseph Fowler
I always have a pleasant experience here.Being a certified technician myself I know and understand the cost of running a service center.They are genuinely fair an very professional and reasonable here .I was not compensated in way shape or form for this endorsement of their business.Thank you
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May 2023 by Brandie B.
I had to get a new motor put into my car and I was told this was the place to go. In November of 2022. I bought a new motor through Oriellys on 10th St in Grennville.( they were great). Capital Auto is a father and son shop the one in Greenville is ran by Shane Mclawhorn. My cars motor went backbout on Feb.22,2023, only two months of me getting it back in Dec. 2022. Shane tried to say bc there was no oil, but they later found out it was a oil leak. So I waited for two months and they never started to replcae my engine mind you Im under a warrenty with them and the motor co. They "lost" my reciept and suddenly went back on their word of repairing my vehicle bc I kept calling to see the progress. The owner Mr. Mclawhorn said he would do it in Ayden then he quickly renigged for no apparent reason. He rudly told me to get my car off his property. I did so and found another machanic in April, which was extremly hard bc of the warranty. When he finished he found that my motor went out do to neglegince of the machanics at Capital Automotives. The screws were not tightened on the flywheel which eventually broke off and dammaged my new motor! Now Shane is still saying hes not responsible for anything and threatening me with charges of harrassment bc I sent him pics of the damage they caused. The pictures dont lie and I really may end this in court if they dont comply with myself or the motor company. Even the people they work with on a daily basis talk about how rude they are and have adviced me to take it to court. The pictures are the flywheel and the bolts that came off bc no one went back to tighten the screws.
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January 2023 by Craig Anderson
This place profits off of people’s tragedies. They get called by the State Troopers to pick up wrecked cars at the scene of the accident. They don’t mention pricing or storage. They charge $308 to tow plus $110 if they winch the vehicle. Then they tack on $40 a night storage. Of course, they offer to dispose of the car for you and drop the bill if you pay them $100. Then they can sell your car for easily over $1000. (This is why they charge outrageous rates.) The owner thinks since he charges everyone the same that it’s fair. It’s not. It’s rip off. It does not cost your business $418 dollars to pick up a vehicle, and I can understand charging people storage if they are dragging their feet, but I scheduled a pick up immediately. Pick simply wasn’t possible for a couple days. Charging $120 for three nights from an accident in which families are dealing with medical care and insurance is ridiculous. Stay away from this business until they change their policies. I hope this review makes them think about it.
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January 2023 by Craig A.
This place profits off of people's tragedies. They get called by the State Troopers to pick up wrecked cars at the scene of the accident. They don't mention pricing or storage. They charge $308 to tow plus $110 if they winch the vehicle. Then they tack on $40 a night storage. Of course, they offer to dispose of the car for you and drop the bill if you pay them $100. Then they can sell your car for easily over $1000. (This is why they charge outrageous rates, so you can't pay and they can keep your car.) The owner thinks since he charges everyone the same that it's fair. It's not. It's a rip off. It does not cost your business $418 dollars to pick up a vehicle, and I can understand charging people storage if they are dragging their feet, but I scheduled a pick up immediately. Pick up simply wasn't possible for a couple days. Charging $120 for three nights from an accident in which families are dealing with medical care and insurance is ridiculous. Stay away from this business until they change their policies. I hope this review makes them think about it.
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December 2022 by CDL CDL
I do not recommend this place of Business, Very Expensive, Most of all, Very RUDE Staff.
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December 2022 by Owen Strickland
Horrible rates and horrible service would not recommend
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November 2022 by Anna Pearson
If I could give this place 0 stars, I would. Sunday morning I was involved in a car accident off of 903. The other car involved in the accident ran off of the road and knocked the power lines loose. After coming around the corner 10 minutes later, the lines were hanging into the road, catching into my car. The power line was knocked down and my car resulted in damages that would cost more to fix my car rather than to purchase a new one. At the scene of the accident, highway patrol had my car towed without my consent. Due to having to repair the power lines, they needed to tow my car immediately to get it off of the highway. I told the officer that I had Triple A, but calling would not be necessary because they already contacted the tow company.When I go to pick up my car, they charged me $388.They were disrespectful and called my boyfriend d*** when we were trying to explain our frustration, being that we could’ve been seriously injured and hurt in an accident that we were not at fault to.Now, I have to pay nearly $400 to have my car back?What a scam…Nothing but crooks here.
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November 2022 by Cdl C.
Can't even rate it one star, but had to so it would post. Very expensive, VERY RUDE Staff. Not a Trustworthy Place of Business.
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May 2022 by Charlie Barnes
Very pleasant frony desk. Very nice but beware-- mechanics are known to 'make/cause' more issues to vehicles to force you to come back and spend more money. After putting quite a bit in my vehicle, thought everything was good. A week later My vehicle has 'transmission issues' took to a different mechanic and even he stated how capital employees are known to 'mess with' vehicles...
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May 2022 by Clara Artis
We're totally like family. Best quality work I know.
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May 2022 by C R
Is very efficient and courteous , would recommend
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September 2021 by Summer Avery
A charity I volunteer with has been using Capitol automotive for hauling a fork lift maybe 3 times a year not only do we pay them for the service but we give them dates and times way ahead of time and also call to remind them well today they where supposed to bring the forklift to us at 5pm we call after waiting around and the owner says I just dont want to deal with yall today um excuse me when your secretary was called and reminded about today hours before this should have been mentioned his exact words where find someone else thankfully after a volunteer pleading with him to get the fork lift they finally showed putting our volunteers who have familys and also worked full time jobs out here still having to work past 11pm because the forklift was delivered 2 hours late due to this man's poor customer service and attitude I will never recommend anyone to this place again
