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January 2024 by Heather Martin
Cary Cart was the perfect choice for our vacation! Their professionalism, accommodating nature, and friendliness truly made the experience exceptional. Not only were they easy to work with, but their reasonable pricing made it even better. Cary Cart made our vacation hassle-free and enjoyable – we couldn't recommend them more!
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January 2024 by Ash C
We went on the off season in December around 3:30 pm and we were happy they were open. The guy said we could use our golf cart until the last ferry came in at 11. The downside was that our first cart's battery had already drained quite a bit by the time we got to the grocery store but they graciously replaced it with a new cart. We drove out to the beach and the battery was starting to get pretty low on the way back to the rental place around 7:30, my husband had to push us up the last hill in the dark and then we coasted to the rental place. It made for a funny travel story for us but people might want to be really careful about the battery situation.
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November 2023 by Gerald Orazem
Totally ridiculous that one has to pay $99.76 for a golf cart rental for a max of 7.5 hours. 8:30-4:00. The rip off monopoly.
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November 2023 by John McLemore
All pricing was upfront and no surprises. The cart of clean, looked new, fully charged when I got it. It held a 90% charge after driving two day or about 10 miles. Mine even came with a little riding buddy.
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November 2023 by David Smith
Do not book in advance, they will steal your money if you want to cancel for any reason, including bad weather!!! Their bookings are 100% non-refundable and management/owner is non-cooperative. I had originally booked this for May 2023, and it was a complete washout scheduled so I called to get a refund, and I was told all bookings are final. They "broke" policy and allowed me to move the date vs cancelling, and when I showed up on the day I rescheduled to, they would not honor their word and made me pay TWICE! They are unfortunately the only cart company on the island, which allows them to be crooks. I emailed the owner to request a refund after the fact, and he accused me of not being an adult and stating I never called to change it. I even went to the extent of providing my cell phone records to prove that I had called. Business must be slow to take money from customers and provide no service!
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September 2023 by Joseph Stader
I reserved a golf cart for a day trip to Bald Head Island. The pickup process was easy and all of the employees were friendly. There were no issues with the golf cart and I was able to use it all day and returned it easily with a full charge even after using it all day. I'd use their services again.
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September 2023 by Tammy Jeffery
Loved the island, only way to get around quickly is by golf cart...nice guys that worked there
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August 2023 by Frank B.
I had an opportunity to utilize Cary Cart Company while on a recent business/personal trip. We contacted the company prior to arrival and I was quoted $100 per day for the use of the cart. Upon arriving we were told that the day "ended" at 5 pm. And that any cart rental past 5 pm would be charged an additional day. So were had to pay much more than we were quoted.The carts worked fine until the third day as we were rushing to a meeting on the other side of the island. The cart power indicated that it had 3/4 power left, so we thought we were good. (we did not stay overnight but commuted by Ferry each day and were told to park the cart at the facility and take the key with us after the first day). As we rushed to our meeting the cart failed and stopped running. They did not come to pick us up and help us to exchange carts so we walked to the other office. After getting a replacement cart, we were late for the meeting and missed it.I wrote a nice message to the CC Team asking for some relief due to the problems, but they denied any sort of reimbursement. That was a little dissapointing, I thought they should consider customer satisfaction but when you have a monopoly and no competition, I guess you dont have to worry about customers not being satisfied.
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July 2023 by Donna Cook
We enjoyed a wonderful day on the island. This is my 4th time visiting. The golf carts were great. They were clean and ready and the young men there to assist us, Elijah, Nick, Patrick, Dustin and Austin were very courteous and friendly. I highly recommend this experience! It's a wonderful way to spend the day in a laid back atmosphere.
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May 2023 by Alvidas Jasin
The best way to see the island! Great carts and very helpful staff.
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March 2023 by Bret F.
Cary cart company was easy to work with, made the reservation online. Did not have to wait in line and was able to get a cart right away, so highly recommend renting online prior to visiting. The location is right next to the ferry drop off. Bill gave 10/10 customer service!! Cart was clean and running great. We enjoyed a great day trip to BHI!
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March 2023 by C Skam
Renter beware. Cart rentals need to be returned by 4pm. By the time you get over on the ferry, not much of a day. No need to do that to people on vacation. Can’t even stay for dinner.
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November 2022 by Lindsey Guess
Buyer Beware!! We rented a golf cart for my parents as a birthday gift, but we were unable to use it as my father had fallen ill. I called and the man there told me not to worry, they’d put it on hold until we could use it, transfer the “hold” for the future. Easy! Now, I’ve reached out to see about using the credit and they won’t honor it. My dad is to have a lung transplant & spinal surgery soon and we wanted to do this as a family, beforehand. They will not let us get a refund, use the credit, nothing and to be honest-they’ve been less than helpful! In the world today, why not HELP people instead of being all about the $? Please don’t use this company, they truly do not care. Sad.
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November 2022 by Matt Quiet
We rented a golf cart on BaldHead Island. The cost has almost doubled over the past 4 years. Also they require csrts back by 4pm. So if you do a 1 day rental it was $119 for about 6-8 hoursUpdate: I talked with one of the owners about our experience at BHI. We are going to work jointly in the future to develop a plan for yachts that use the marina and need more value for the money. I had given this company a 1 star rating and am willing to upgrade and see what happens next time.
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November 2022 by Brent Wilkins
If you go to Bald Head Island, NC it’s golf carts only. Which is awesome if you have kids. The rental hut is steps away from the marina dock and Cary Cart Company’s rental process is fast and efficient.
