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August 2023 by Frank B.
I had an opportunity to utilize Cary Cart Company while on a recent business/personal trip. We contacted the company prior to arrival and I was quoted $100 per day for the use of the cart. Upon arriving we were told that the day "ended" at 5 pm. And that any cart rental past 5 pm would be charged an additional day. So were had to pay much more than we were quoted.The carts worked fine until the third day as we were rushing to a meeting on the other side of the island. The cart power indicated that it had 3/4 power left, so we thought we were good. (we did not stay overnight but commuted by Ferry each day and were told to park the cart at the facility and take the key with us after the first day). As we rushed to our meeting the cart failed and stopped running. They did not come to pick us up and help us to exchange carts so we walked to the other office. After getting a replacement cart, we were late for the meeting and missed it.I wrote a nice message to the CC Team asking for some relief due to the problems, but they denied any sort of reimbursement. That was a little dissapointing, I thought they should consider customer satisfaction but when you have a monopoly and no competition, I guess you dont have to worry about customers not being satisfied.
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July 2023 by Ashley Bradley
We used Cary Cart company to rent a 6-seater golf cart on our recent day trip to Bald Head Island. The whole experience was so easy! The golf cart was perfect for our group and made the day so much fun! The staff was friendly and gave great suggestions for what to do on the island. We would definitely use them again!
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July 2023 by Gary Allred
We have always enjoyed working with Willie and his team at Cary Cart Co. (“CCC”). We purchased a gently used cart from them last year and love the family experiences we have with it driving around on OI.We took the ferry for a day trip to BHI today and found CCC Rentals conveniently located close to the ferry terminal.Patrick, Jake and Austin were the friendly and helpful staff this day. The check in and return process was easy and fast. They provide good orientation, will answer any questions, and make recommendations of sites to see.We had a large group and checked out 2-6 passenger carts. They were in good shape, were fully charged for a day of riding and handled great. Having a CCC cart to use to tour the island for the day is the way to go for an enjoyable time of sightseeing and visiting the island’s attractions and beaches.
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July 2023 by Lauren Hopper
We went out to template countertops at BHI on a rainy day. Upon arrival to pick up our golf cart, Austin, Nick & Jake at CCC wiped down the cart from water and sent us on our way with a smile. Great customer service from the cart guys as always!!!
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July 2023 by Isabella Cox
We had a great experience with this company and love our new cart. Lori was really amazing to work with and we will be coming back for our future golf cart needs!
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June 2023 by Alison Ravin
We bought a used cart from Cary Cart Company - and the whole experience was amazingly positive thanks to Lorie Sears! She was extremely helpful in showing us various options, delivered on everything - and even more - that she promised - and did it all in a wonderful professional manner! It was, without question, the best buying experience we have ever had!! The cart itself has been a joy so far - and since it is a used cart, we are comforted to have Cary Cart Company backing it up.
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May 2023 by Billy Chavis
Cary Cart has been a pleasant dealer to work with on a regular basis.Our business has been made smooth and pleasant working with Miss Lori the office manager and Mr Dave "Master Mechanic"Thank you Lori for always making our experience at CCC the BEST
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April 2023 by Kristine Ritchie
We have been working with Cary Cart on BHI to upkeep our golf carts and we have always had exceptional service. Lorie is a pleasure to work with and she is always on top of our service each time. We also purchased a used cart from Cary and it was super easy and the cart has been great the last few years. We can’t say enough about their quick response to any of our golf cart needs.
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April 2023 by Karmen Heath
I had a great experience when renting from Cary Cart Company in BHI this past weekend. All of the golf carts were in great condition, and Craig was extremely helpful in making sure we had the best service and experience during our stay. Also, I could tell they really care about their customers since Natalie took initiative to answer any questions we had and made sure we got excellent service. Cary Cart Co customer service is TOP NOTCH!
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April 2023 by Pamela Walker
Cary Cart is the only place hands down to service your cart. Why? Not just because they are pros and do things right, but Lorie the office manager is awesome. Lorie takes care of you right from the start and if any issue arises, she handles it whether you are on the island or off. Cary Cart is fortunate to have Lorie!!
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March 2023 by Bret F.
Cary cart company was easy to work with, made the reservation online. Did not have to wait in line and was able to get a cart right away, so highly recommend renting online prior to visiting. The location is right next to the ferry drop off. Bill gave 10/10 customer service!! Cart was clean and running great. We enjoyed a great day trip to BHI!
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March 2023 by John Marinelli
I can not express how good Cary Cart Company is on Bald Head Island. From their outstanding Administrative Assistant Lorie Sears to Dave the Service Manager. They are quick to respond to our golf cart needs and do wonderful job maintaining our golf carts on BHI.
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March 2023 by Keith Gifford
I've purchased my carts and have them serviced at the BHI location. The customer service I've received from Lorie and Dave has always been great. Always a positive experience.
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October 2022 by J Wake
Rented a 6 passenger golf cart and had no issues. Friendly staff. Easy to use online booking. The golf cart worked great around the island. The biggest thing you need to know is that they have a 4pm return deadline. Ignore the negative reviews and read the disclosures during your booking and you will be fine.
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September 2022 by Lori E.
Willy, I emailed before and after writing a review with no response. After using this golf cart rental and repair shop exclusively for years, they dropped off our golf cart after I spent $1100. It was right before the hurricane into a flood zone on Tues.9/27. Now it is ruined and carted off. WE ARE SO SAD. I can't believe they would do this to a customer. PLEASE use other golf cart companies: Island Cart Rentals or Coastal Golf Cart Rentals.
