-
January 2024 by Sarah Wilkes
Great staff, great service, great price! Jason and Jackson made sure we had everything we needed and were so accommodating. This town has a few hidden gems and this is definitely one of them! Thank you!
-
January 2024 by Tracie Fahy
Amazing! Moms out there, the staff is great with kids of all ages. Built confidence in my 12 year old, made him feel cool. super low pressure, personalized. I would highly recommend renting from them vs the resort zoo. Took my stress 100% away. Joe says special thanks to Braxton, and he got on intermediate slope no poles.
-
January 2024 by Rachele Julian
My son and I geared up for our ski trip and stopped at Alpine Ski Center in Banner Elk! ALEX was so amazing and knowledgeable. He took his time, measured for my shoe size and made recommendations. ⭐️⭐️⭐️⭐️⭐️
-
December 2023 by Edwin Lewis
Ben was freaking awesome! He and the team extended amazing customer service through the entire rental process. I’ve rented here for the past 4 years and I’ve never been disappointed. Thank you for your commitment to consistency.
-
December 2023 by Allyson Childress
I would give more stars if I could. I couldn't recommended a place with better service. For someone who knew nothing about snow sports, the staff was so knowledgeable and kind. They answered all my questions and helped me fit me for the perfect gear for my level of skill. Will most definitely use this shop again and again.
-
December 2023 by Jessica Woody
Everyone was super friendly and easy to work with during my recent ski rental. Great selection of gear too!
-
December 2023 by Amanda Travis
They had everything I needed. The staff was very nice and willing to help. Definitely will be back. Highly recommend!
-
December 2023 by Aimee Toney
Great stop for winter sporting needs. Knowledgeable staff and friendly to boot. Would recommend to all my friends and family.
-
March 2023 by Phil Allison
Great service, friendly staff. They look like they work hard to get people in and out. My skis were good for my level of skiing; the bottoms could have been a little better, but I'm sure they are turned over a lot during the course of a week. The boots fit great, and saved me a ton of time from standing in-line at the slopes the next day.
-
March 2023 by Cora Bogenschneider
Jackson was super helpful! He helped us figure out boot sizes for both ski and snowboarding boots. Never felt pressured to buy, he helped me find the exact ones online because they didn’t have them in stock there. Super knowledgeable and understanding. Definitely recommend this place and ask for Jackson.
-
March 2023 by Daniel N
We have rented ski gear at this place for years and seems to never change. Employees seem to just dread breathing better yet helping you with renting or adjusting ski gear. Every year we come they are very slow, dreadful, gloomy, and carry on personal conversations between themselves while you're wondering if you will ever get to leave with your gear. **Go give the guys some business at the Ski Shack instead right below Alpine, they appreciate your business with a smile. :)
-
March 2023 by Will Wade
Rented many times from alpine and it's hands down my go to. Really nice staff and very helpful
-
February 2023 by Michael Kirschner
Even though we communicated with them 5 times we were coming as a group of 17 they did not have any rentals left for us.
-
February 2023 by Landon Cole
tried to order skis for months, bailed on us last second, disappointed a whole group of kids.
-
January 2023 by Jeff S.
Alpine Ski Center in Banner Elk NC was a huge disappointment. Although we called 5 times for six weeks prior to our trip and they said come on no problem. They had no skis or boards for rental. Worse than that the "manger" we spoke with was rude, disrespectful, unprofessional, and uncaring. Other Alpine ski staff actually laughed at us as we tried to solve the issues of having a group of 22 now with no skis to rent. I am very disappointed in Alpine and would suggest looking for other places to rent skis and snowboards.
