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November 2023 by Lisa S
Mishka and Shiloh love them. We are very happy with Gail!! ♥️
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October 2023 by Beverly Dale
Awesome vet and vet techs actually the best experience I have ever had.
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August 2023 by DEBBI POLITANO
Such a helpful practice! I ran out of my dog’s meds during vacation and this doctor was able to help me out. Everyone there was friendly and helpful.
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February 2023 by John Krajc
My girlfriend and I were on vacation this past weekend while our little girl was sick. Seven month old Alaskan malamute had clearly gotten into something, causing her some pretty severe diarrhea and intestinal issues. We left a message Sunday, which of course they were closed, but arrived early at 7:30 AM Monday morning. Ruthie Was absolutely fabulous and quickly brought us in. If you are a visitor from a larger area, this place can look very deceiving when you drive up to it, but rest assured your animal will get the best of care at this facility. I kind of compare it to the old Michael J. Fox movie Doc Holliday in a small town with the office that kind of looks like a house. Absolutely recommend this folks and our baby girl is on the mend!
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November 2022 by Brenda Wilson
Very friendly, outgoing staff. VERY reasonable prices. It's a small building/business, but because of this, the care is focused on your pet and not divided between multiple exam rooms. Really liked Dr Hoyme.
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April 2022 by linnea mink
I took my dog here for his first general checkup since I got him and to get on flea/tick prevention, and words can’t describe how grateful I am to have this place as my pup’s vet! Truly the best, most caring clinic I’ve ever heard of/had an experience with. Dr. Gail and all of the girls are just the best people and the most trustworthy folks to care for your animal friends. They treat your animals with so much kindness, care, and compassion, and are incredibly knowledgeable walking you through everything in the most helpful way! I can’t recommend them enough. Dr. Gail and all of the staff have compassion, patience, and knowledge that is unmatched, making the experience simply the best for you and your pup. Thank you all so much for being so amazing! <3
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February 2022 by Kory White
Wonderful Veterinarian and staff. Treated our animal like family. We Would recommend to anyone. Will use again.
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November 2021 by Sheila Spaulding
I love Gail and the crew. Been going there 20+ years.
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August 2021 by Bernice S.
I had made an apt for my dog to get a yearly check and a rabies shot. My yearly card they sent of course said do many other things as they often due.. Everything, as in all we can possibly charge you on a visit. So for years I have been going along with all this, but I had recently did alot of research on other vaccines. So, when I called I specifically told the secretary that I only wanted an exam and rabies shot. She said ok and made my apt. 10 days later I drop of the dog. This office does not let you inside anymore. So I get a call from the dr. and Gail tells me my other dog Roxy is due for shots. Then she tells me she gave all the shots and stuff to my dog Choo key, because that's what she feels is right! yep, never mind what the pet owner requests, she does what she wants and then charges you for it! If it was not possible to do what I asked why not call me and cancel the apt? why not tell me at the door when I dropped Chookey off??? Why? And to give the dog a shot INCASE I BOARD HIM is absolute Ludacris! What kind of vet does what they want to the dog and not ask the owner permission? And her excuse? I do as I feel is best for the dog only. So basically it's my way or the highway! I SHOULD REPORT HER TO THE BBB
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August 2021 by Flo Timms
It is great! I love them!...they take such good care of my baby!!!!!
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May 2021 by Christina McKinney
I’m sorry to the vet that I didn’t know had stayed local just left his situation, but 23 years and 9 animals later In forever grateful to have found Dr. Gail Hoyme. Just recently she and her crew were able to get my 108lb boy to lay, tongue lolling and tail wagging happily while they clipped his claws. A feat that takes drugs and drama to accomplish at home. I also greatly appreciate her making sure our animals receive the best care even if that’s finding a different specialist. Could not recommend her place more!
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April 2021 by Christy M.
I'm sorry to the vet that I didn't know had stayed local just left his situation, but 23 years and 9 animals later I'm forever grateful to have found Dr. Gail Hoyme. Just recently she and her crew were able to get my 108lb boy to lay, tongue lolling and tail wagging happily while they clipped his claws. A feat that takes drugs and drama to accomplish at home. I also greatly appreciate her making sure our animals receive the best care even if that's finding a different specialist. Could not recommend her place more!
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April 2021 by Mia Sirovetz
We took our 10 week old puppy in for her first visit, and I felt like the staff really cared about us and our puppy. Prices were very reasonable, and the vet discussed everything I had questions about with an open mind and ready answers. I plan to move my 12 1/2 yr old Weimaraner over to this vet for all of his future visits. Definitely better than Appalachian New River vet.
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April 2021 by Dutch C
Owner deletes and slanders negative reviews and that’s what fooled me into coming. Had to move my review to Yelp so if you want to hear the worst vet story ever, check there, owner lies. Deletes critical reviews on Facebook also. Nasty owner, thought my mom was me in a review and told her even her name was fake, my original review was deleted so my mother had to call attention to their practices. I don’t like to publish my info online so yeah... Dutch is not my real name, just a nickname. Would not be shocked if owner Doxxed me or came to my address.
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April 2021 by Caracal C.
Warning: vet deletes critical reviews everywhere else especially google. Do not let them trick you. This place is super suspicious. Looks like someone's house with a wooden table in the back room to cut your dog open on. Needed a vet to have my dog spayed, this was the only place with openings and now I know why. Went for our consultation and instantly got red flags but brushed them off. My small 30lb 20" tall runt Pup (10 months) has anxiety issues and is vet shy. When I said I'd like her spayed vet said "yeah wouldn't want HER to breed..." which felt super disrespectful and unprofessional to say to me about my dog. The spay was gonna end up being in the upper 400's for a small dog. Took her back for her spay that I waited two months at least for (1 month after consultation), since she's anxious they gave her some sedatives while I was there. Vet techs told me they may keep her overnight if she's not too distraught (she has non destructive separation anxiety) and will call me if need be. I left with a bad feeling like I'd never see my best friend alive again. Hours later I don't hear anything but just brushed it off thinking "well she must be doing ok and just sleeping". Next morning (today) I get down there and all of the vet techs are twiddling their thumbs waiting for me, they say "we couldn't preform the spay". I say "oh no what happened?", one of them (the only one that speaks to anyone) tells me my dog is too difficult to handle... then when I ask about the sedative they say "well there was a death in the family" who's family? Didn't get a straight answer. I feel like as a doctor, you have an obligation to a patient that's already been put "under". If they weren't doing surgeries due to a family death, I don't know why they had two more dogs in cages either recovering or getting ready to be operated on. Apparently, my dog was calm enough for them to grab her by the collar, hook on her leash, and take her out to potty. Does that sound like an uncontrollable dog? Something doesn't add up. My old vet in Florida was able to handle my aunt's unsocialized 80lb aggressive lab, but these people can't handle a scared, 30lb pup. When they opened the door to let her back inside, she was not aggressive or hyper one bit and came straight to me, whining. How can my dog be hard to control when I literally watched them pump her full of sedatives? Isn't she asleep during surgery? They claimed they tried to call me but they used the wrong phone number. There's a 9 in my number that they read as a 7. Despite my "Artist's handwriting" the "9" was pretty unmistakable if you paid attention. They also claimed to try and contact me through FB but why not just take a second look at my number and maybe try a "9"? I had also given them my number previously and it was correct that time. Why was my number not in their computer system? My dog was put outside presumably all night in the freezing mountain weather. Even this morning it was cold enough for me to wear my coat. My dog is half Doberman and can't handle cold weather at all. Vet had other dogs inside in cages but they must've hated my dog so much they put her out in the cold. These girls said they fed my dog but when she got home, she was eating anything she could find when normally she has a light appetite. Owner has a history of replying passive aggressively to these reviews and they'll probably slander me and my dog. Honestly I'm thankful to God, these people decided to not operate because they probably would've removed her liver trying to perform a spay. Never coming back. They obviously had something against me or most likely my dog. But I'm just thankful my girl is cuddling with me as I type this and not in the ground. This place has to be a front because I refuse to believe a true vet would let all this go on.
