Banner Elk Self Storage & Shipping is a locally owned and operated facility offering storage, packing, and shipping needs, including licensed FedEx services. With over 30 years of service, it is considered by far the best and cleanest facility in the area. The business provides drive-up and true climate-controlled units with heat, AC, and humidity control, as well as retail office spaces with ample parking. Significant upgrades since 2019 include a state-of-the-art security system, giving customers peace of mind that their belongings are in a secure and reliable location. The facility is consistently clean, well-maintained, and easily accessible with clear signage and space for loading. The knowledgeable and helpful staff on-site makes the rental process a breeze, helping customers select the right unit and offering courteous, professional service. They are customer service oriented, responsive, and ready to answer questions, allowing for informed decisions. The overall experience is excellent and highly recommended, setting a high standard for storage facilities with outstanding customer service evident in every interaction.
they super easy and very good at communicating. they also welcomed me with open arms and it was amazing.
April 2026
Haley was the perfect and sweetest person we have ever met in the storage world she was very helpful and made sure that all our storage needs were met,she went above and beyond, this young lady deserves a raise and praise
April 2026
Very helpful and Friendly we are looking forward to using them for my daughter's college storage.
