Banner Elk Self Storage & Shipping is a locally owned and operated facility offering storage, packing, and shipping needs, including licensed FedEx services. With over 30 years of service, it is considered by far the best and cleanest facility in the area. The business provides drive-up and true climate-controlled units with heat, AC, and humidity control, as well as retail office spaces with ample parking. Significant upgrades since 2019 include a state-of-the-art security system, giving customers peace of mind that their belongings are in a secure and reliable location. The facility is consistently clean, well-maintained, and easily accessible with clear signage and space for loading. The knowledgeable and helpful staff on-site makes the rental process a breeze, helping customers select the right unit and offering courteous, professional service. They are customer service oriented, responsive, and ready to answer questions, allowing for informed decisions. The overall experience is excellent and highly recommended, setting a high standard for storage facilities with outstanding customer service evident in every interaction.
Manager was very helpful and Friendly, storage unit was just the right size. Great to do business with!
October 2025
Haley and Aaron were easy to work with. Great, clean climate controlled space. Such a convenient location!
September 2025
A proper appearing facility that speaks of security and attentive management. Online setup was handled well by the website. A fine choice if you are looking.
