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November 2023 by William Stewart (Bill)
VPC Builders did an amazing job on our recent project - a total gut and rebuild of a house. The team at VPC helped design our house in a much smarter layout that was more open and modern. Then, the team - led by Tyler and Matt - did wonderful work making our dreams come true. VPC will not be the least expensive quote that you get, but their work is superior and their communication with you will be exceptional. I was also very pleased with their support after the project was completed (working through punch lists). They remained responsive despite the fact that the project was off their books. You won't regret choosing VPC.
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June 2023 by Kathleen Kane
Look no further—this is the builder for you if you are looking for a gorgeous custom home design, filled with your unique specifications, top quality professionals who produce a top notch product, are responsive and on time—and exhibit good core values during the whole process.We can’t say enough good things about our 3 year home design and building experience with Owner Matt, Design and overall Project Professional Jake, on-site Project Manager Charlie, Interior Design Professional Lindsey, and all the dedicated and hard-working contractors and staff that worked on our home. We are thrilled to live in such a beautiful home, they made our dream a reality. This is a professional group from day one meeting until the last item is checked off—they will find the best people in 3 surrounding states to work with you if they don’t do it themselves (we added an amazing screened in porch at the end of the build. We really enjoyed the building of our house with VPC, are 100 percent satisfied with the finished product, and would highly recommend them to you!Services: Custom home design
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May 2023 by Kathleen K.
Look no further, this is the builder for you! If you are looking for a gorgeous custom home design, filled with your unique specifications, top quality professionals who produce a top-notch product while exhibiting good core values like consistent communication, responsiveness, and on-time results, VPC is your builder.We can't say enough about our three-year home design and building process--the staff is talented, dedicated and hard-working--everyone from the owner to the project manager to the interior designer and all the contractors they employ. From the first design meeting until the last piece of furniture is moved in, a very professional experience. We highly recommend VPC Builders, could not be happier with our finished home!
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April 2023 by Kim Miller
We contracted with VPC for an extensive home remodel. From the beginning of the process through completion, the team was very professional. We are very pleased with the end result - VPC brought great ideas to the table and went above and beyond to ensure quality work product. We intend to use them again on future projects and highly recommend them!Service: Remodeling
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March 2023 by Kim M.
We contracted VPC for an extensive home remodel. From the beginning of the process through completion, the team was very professional. We are very pleased with the end result - VPC brought great ideas to the table and went above and beyond to ensure quality work product. We intend to use them again on future projects and highly recommend them!
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March 2023 by Robert Henderson
VPC replaced the roof for our mountain home. Their communications were terrific throughout the process and- despite some challenging weather conditions- they stayed on top of the project through completion. A special shout out to Tyler Blalock for his first rate assistance on this project. All of our interactions with VPC's people and their subs were positive. I recommend these folks without qualification.Service: Roof installation
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October 2022 by Ken P.
We have used VPC for 2 different remodels on our home; first with our kitchen and living room and most recently, the primary bathroom and closet. Despite the challenges associated with Covid and Supply issues, they have done an amazing job in actually beating original schedule. Morgan, our Project Manager and Matt, job site supervisor have been amazing at keeping the workflow on schedule and providing regular updates. End result being a project completed early and a finished project that more than met our expectations. We can't recommend this company, and their staff, highly enough. Thank you VPC!
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September 2022 by Marina P.
I apologize for my bad review. I don't feel well today and have gotten a few pieces of bad news and I should not have posted what I did...I was angry, tired and didn't feel well. I have contacted VPC and they have assured me that work will start tomorrow.I'm sorry I took my anger out on VPC, they didn't deserve that nasty review. Deepest Apologies,M. Parker
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September 2022 by Josh Irwin
I can not comment on their quality of work because my project did not meet their "scope" of work but their customer service was excellent. They followed up when they said they would and kindly provided an answer to my inquiry.
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May 2022 by Terry M.
We worked with VPC to build our new home over the last couple of years. We are extremely satisfied with the overall process as well as the outcome. From the very first phone call with Matt Vincent, the owner of the company, we felt very solid with our decision to sign on with VPC. His professionalism and high standards are exhibited throughout the entire staff. Everyone we worked with was respectful and dedicated, yet always approachable. Special kudos to Chris Johnson and Jake Smith, our project management team, for their personal commitment to getting the project done right. Their flexibility and creativity in working with us to develop solutions to unexpected challenges allowed for a better result. VPC does a great job of cross training everyone so that an unexpected absence or leave time does not derail the project timeline. Even while working through all the challenges of COVID (supply chain issues, exorbitant price increases, staffing shortages, etc.) we always felt that Matt was steering the ship forward towards a good outcome.We do not hesitate to recommend VPC Builders. Contact them early in your process as they are now expanding the design side of their business and we're sure that using them for both the design and build of your project would provide even more satisfaction.
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November 2021 by Sam M.
We called VPC (among other builders) to build out our mountain home. Compared to the other builders I contacted, here is what I was really impressed with: 1. The first phone call into VPC did NOT go into voice mail. There was an actual person on the other end who answered the phone, took down all the information, and told me she would get back to me. A few days later she did get back to me with some additional information and asked for some additional information so that she could set up a time for me to talk to Matt Vincent (who I did not realize at the time, but is the owner). Understandably, they were really busy and it took me several weeks to connect with Matt. 2. They are a custom mountain builder and some of their work was just beautiful. I found these on their website and used that to get ideas in terms of what I wanted. 3. They have a team of employees that have worked with them for a long time, so they can control the construction process better. It helps that they have a couple of offices in the Blowing Rock and Banner Elk where you can meet. 4. Matt was very professional. He did not over promise but was honest and frank with what he could do and could not do. In cases where he did not know, he said he did not know but would get back to me. And here is the kicker - when he said he would get back to me - he GOT BACK TO ME. I did not have to chase them down with phone calls and emails. They were accountable to themselves and that to me was the most impressive trait. An honest commitment to the client and client satisfaction. I felt that every step of the way Matt wanted to do what was right for our project and was very communicative. Also, it appeared they had their build out process down to a science from how they source the project, cost it out, start the build out, to all the customizations required. They know what they are doing. Now just as a reminder, at this point I was not a client, just a potential client. VPC was really busy and they really did not need me as a client. But all the effort put in by this team for my project was truly appreciated by me and spoke volumes about what they are all about. Unfortunately, due to circumstances beyond our control, we could not use VPC. I really had my heart set on using a builder who knew what they were doing; put the client interest first; was honest; was dependable; and stuck to any promises they made. VPC was that builder. But for now, know that I have had a lot of experience with really awful contractors, and really good ones. VPC, I believe is one of the really good ones. Thank you Matt and team for accommodating our requests and hope we can do something together soon.
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July 2021 by Chris Rybicki
We are extremely satisfied with the work VPC did on our bathroom/bedroom remodel. They stayed in constant communication through the whole project and dealt with issues as they arose. They updated us with progress logs, cleaned up after themselves and were always willing to answer our questions and make changes as necessary. We look forward to hiring them again in the future.Services: Flooring repair
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April 2021 by Jamie C.
They have helped us with many projects in our home over the last few years. Very professional. We are so happy with everything they have done for us.
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April 2021 by Wayne R.
We moved from Southport, North Carolina to Banner Elk to live in the mountains. We were somewhat astonished to learn that the high-end construction process was much different than that of Southport or Raleigh where we had retired. Whereas in those markets, the cost of a house build was relatively clear upfront during the home design/selection process, we found out quickly a different story in Banner Elk. Most builders we interviewed all talked in general terms but understandably stopped short to spend too much of their time and energy without some commitment. As a result, most prospective homeowners must rely on 'feelings' or 'instinct' resulting in a leap of faith decision. We interviewed several builders and Matt Vincent (VPC Builders) was hands down way above the others. His genuine personality imparted an immediate comfort and made such an impression we knew we had found our builder especially in light of this new Banner Elk building process. Much like Matt himself, his staff is so easy to work with and quite flexible always looking out for our best interest at the smallest detail. We are approximately 75% through our build and we can't say enough. We highly, highly recommend VPC.
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January 2021 by Wayne Rogers
Great to work with. Really looks out for your best interest. Can't say enough.
