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February 2024 by Emily Wyatt
i can’t say enough good things about this place , you can tell they really care about you and your pet. My dog is SO anxious to the point we have to carry him into the building and they really take their time to gain your animals trust. I’m not from here and was so nervous about finding a good vet but they go beyond my expectations!
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October 2023 by Nunya Bidness
Hoping they get back to the level of care they started out with years ago. No greeting or smiles for you or your pet when you enter, no real communication as they use an automated mailing system, techs who act scared of the animal, etc. If your pet has a real ailment they don’t seem equipped for the care needed in the long run. There’s even some weirdness about bringing your pet inside, yourself. They see so many animals they don’t know who your pet even is. I miss vets who knew you and your animal, but perhaps they are like human doctors, and that is a thing of the past. It was why I started coming here but I think they’ve gotten too big now to maintain that level of empathy.
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September 2023 by Laura Steele
I am so happy with this vet. When we moved here two years ago, I went to another vet in the area and they didn’t have enough help. Austin has several vets on staff and a huge team of assistants. It’s great! I also love how they treat my very old dog. Lots of care and kindness.
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September 2023 by nicole skarweski
All of the vets and techs at Austin Veterinary take excellent care of our dogs. They are very patient with my nervous Great Dane and have helped me come up with a successful plan so he can visit the vet and be more relaxed. They also recently helped us care for our other dog when she was terminally Ill. They were very patient and helped explain different options for her care and comfort. We had several visits and phone calls. When she passed they were extremely kind and helpful to us.
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September 2023 by David Rathbun
The staff at this hospital are wonderful. They are all very professional and caring. The medical care offered here is far superior to any other vet hospital I have used in the area.Austin vet hospital is first class and I recommend them without reservation.
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August 2023 by Jamie Rossi
We are more than pleased with Austin Veterinary. Their front desk customer service is exemplary. All of the doctors are wonderful and care about one thing! Your baby. We wouldn’t take Daisy Mae and Gideon anywhere else.
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August 2023 by r3al horrorshow
I brought my dog here after a horrific experience elsewhere. Living in Havelock, it’s definitely out of the way, but it was well worth the drive. All the staff we encountered were warm and welcoming. Dr. Sam and his tech were in the floor with my anxious dog and worked with him to keep him comfortable. We were there for almost 2 hours because they were so thorough to make sure I understood what was going on and the options we had moving forward. They genuinely care about the animals. They also don’t charge astronomical prices. I highly recommend them for all your animal needs!
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July 2023 by Patricia Baker
Getty had his teeth cleaned Thursday by Dr. Sam. Wow, they look great !Unfortunately he had to have two teeth removed. Getty is a Chiweenie and having teeth removed is common for these little dogs. The vet office gave me some doggie aspirin to take home. Leah , the vet tech , was so kind and explained every thing I needed to know.Good job Austin Vet !!!
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July 2023 by LeAnn Arthur
As always the staff is kind and patient with my pets. I took my cat in for visit. She was really stressed and Dr.Schmitt was not only understanding but calm with my cat. My cat did great with her check up! I was astonished by her behavior. Thank you for helping make the vet experience pleasant and not stressful.
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June 2023 by Connie Guthrie
Love Austin Veterinary! Our Ginger has been in excellent hands. She will be 16 yrs young in August. Vets along with ALL the staff have been superb!
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June 2023 by Billy Daniels
Vet and techs were some of the best I've ever met with. They were so loving, friendly and gentle with my dog. She instantly took to them with a grin on her face. All questions and concerns were answered with complete details. I've been going to Austin for three years now. Wouldn't imagine choosing anyone else for the health and well being of my fur baby.
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June 2023 by Tiffany Dawn Jackson
Amazing staff! I have a very big dog who gets anxious at the vet and they are all so good with him. He’s also not aggressive but overly excited by other dogs and they are great about making sure I can get him in and out without other animals around. Highly recommended.
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April 2023 by Dasheca Morris
We recently moved back home and adopted a new dog for our son. I was looking for a Vet and my sister referred me to Austin Veterinary. Dr. Sam, Leah, and Sean were great. I had my son with me and he asked a lot of questions. They answered his questions and explained Grif Edward's care. Then we found out he had an ear infection. Grif's too young to get the rabies shot so I couldn't take him to a groomer. Dr. Sam and Sean were on it. They removed the hair from his ears and showed me how to administer the drops. All this and they had a full house but you wouldn't have known it. They were patient and treated us like we were the only ones there. Thanks, again for taking care of Grif.
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April 2023 by Starr j
Love that they offer 5pm appointments! Wait was a little longer than normal at this time but staff is very friendly and vet is amazing as well! Very clean as well! My only issues I wish they would tell you what your cost are when confirming appointment. It’s been one year for us and the office visit was $10 and one year visit was $45 so I wasn’t that at all.
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February 2023 by Carlene Stein
We saw Dr Ellis for our first puppy visit with our 2 8-week old corgis. He was thorough, caring, informative and answered all my questions. The place is super clean and staff could not be friendlier!!! Thanks for a comfortable first visit!! You guys rock!
