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December 2023 by Karen Piwinski
Most (not all) of their employees act like they would rather die than work there.
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October 2023 by Raymond Rogers
They are rude none of them are friendly, don't know where nothing is and Bob has never been friendly all the time I've been going there
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July 2023 by Angela Inman
I used CVS years ago, wasn't really happy with them so I moved to Express Care in Otway (loved them but walgreens bought them out and closed it ?) I figured I'd give CVS another try............well some things never change. I will be moving yet again, they never have what we need in-stock and dont even call you to tell you. Very disappointed, why people still use them is beyond me ?
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December 2022 by Zatara Delavega
Karen- was all her name sake. Unhelpful, agitated i asked for help, rude, aggressive and unpleasant. Not the attitude i needed after my long work day.
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December 2022 by Phil Snell
Need a zero star for this pharmacy. Pharmacist Bob needs an attitude adjustment.
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November 2022 by Eric Granick
It would be zero stars if allowed. How does anyone ever go to a CVS is beyond my comprehension. Never answer the phone , rude and long lines, are the norm. Why bother when there is a Realo down the road. Prompt reliable service is the norm. Support independent pharmacy before there is no more choice.
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October 2022 by Quentin Kerr
Aggressively RUDE pharmacy staff. As I walked away, another shopper standing nearby commented “that was intense,” referring to the treatment I received. I WILL be switching pharmacies. One of the worst customer service experiences I have ever had.
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September 2022 by Becky M.
I don't usually write reviews, but my experience at the CVS in Beaufort NC warrants it. Last Wednesday and Thursday, we dealt with pharmacists that were absolutely NO help. On Wednesday, the pharmacist said flat out NO, that she would not call my husband's Orthopedic surgeon to try and facilitate his prescription. He had seen the doctor that morning and a herniated or bulging disc was suspected at L3 level. Husband was in severe pain and had spasms for 4 days before he could be seen. We knew that a prior authorization would be required for the prescription because it was an opioid. When we asked the pharmacist to call the surgeon's office, her answer was emphatically NO, she wouldn't do that. We were not able to get through at the doctor's office and believed the pharmacist would be able to! At pharmacy closing time, my husband still had no pain med. The next day, we called not only the doctor, CVS and but also our Medicare provider. I spent hours on the phone trying to figure out where the issue was. At approximately 3:30 pm on Thursday, we were told the prior auth was approved and was at CVS for filling. A call to the CVS informed me that the pharmacist was the only person that could fill an opioid script and she was involved in giving flu shots until at least 6:00 pm. The pharmacy tech said to call back after 6:00. When I did call back, I was told it would be at least another hour. My husband finally got his pain med at 8:00 that night...36 hours after leaving the surgeon's office. When I went through the drive-through, the pharmacist happened to be the person that checked me out. I was not very nice...told her I had never had a pharmacist refuse to call a physician's office on behalf of a patient. Also told her that I would be moving our business to an independent pharmacy down the street. She replied that she was sure they'd love to have my business! Again, I was pretty upset over the entire issue and was not nice to her. I asked the Lord to forgive me and moved our business today! Do yourself a favor, take your business to a caring, independent pharmacy. The " mom and pop" drugstores actually care and will help you! We had never dealt with CVS before we moved here a year ago...never again! My husband is not a drug-seeking addict, hasn't had an opioid script since his hip was replaced 9 years ago. Maybe that's what the pharmacists thought and why they were so unwilling to help us!
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July 2022 by Cup of Tea
Cashier made a passive aggressive comment mocking me for using self checkout. Doesn't seem very friendly towards people checking out intimate items
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June 2022 by Aeris Dixon
The pharmacists there are very rude and I had to block them because they kept calling me 3 times a day and leaving messages even after i blocked them, when someone put my number in their profile, when i called and asked if they could take my number off the profile the lady on the phone said i took it off bye and hung up on me.
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April 2022 by Ralph Brittingham
I have a son that has schizophrenia and was just recently diagnosed we went there to get our medication and the guy Bob that works at the window did not inform us that he only gave us 2 out of the 3 medications medications and failed to tell us that the anti psychotic medication would not be available because there was an insurance issue and because of his lack of communication and he did not let us know we went 2 days without that meanwhile my son has been contemplating suicide finally we got the medication, there's no reason for such unprofessionalism this is the worst place in the world, customer service is terrible and the guy Bob, that works to the window needs to retire hes horrible And a very rude! Because CVS is such massive company, nothing will be done to improve this process, This is the Beaufort N.C location!
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February 2022 by Katie Rippy
Lines backed down isles at register. RUDE people in the pharmacy that don’t want to help or work seems like.
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January 2022 by Christopher Jones
I use this location frequently and have never had a problem with the staff. They are very friendly and always have what I'm looking for in stock.
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January 2022 by Clara Stallings
If I could give a zero, I would. Both people at the register were beyond rude! I have other options of places to shop.
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December 2021 by Sheri Seibert
After 2 weeks trying to get a prescription filled, I am giving up. I went in to pick it up after they called me to say it was ready and when I got there, they said the prescription had expired. What? So they said they would reach out to my Dr and request it be approved. Several days later, I called CVS to find out the status and they said they were still waiting on my Dr. So I called my Dr. who told me they approved it 2 weeks ago and then also confirmed that CVS sent them back an email confirming receipt of the prescription. I called CVS again today and gave them this information. I was told they didn't have any record of that so I told her my Dr. offered to give a verbal approval over the phone and she said she would call and get back to me. 3 hours later, I hadn't heard anything so I called back and talked to someone else and was told the same thing, they hadn't heard from the Dr. so I asked if they called her and they just said "we're still waiting to hear back". I have never had issues with CVS over the past 10 years that I have used them but this location is terrible and I will not use again. If you're looking for an alternative in Beaufort, call Beaufort Drug; I called them and told them my situation and the woman I spoke with was so pleasant and she's taking card of it for me! One more reason to shop small and local whenever possible!