Beech Mountain Ski Resort is the highest ski resort in eastern North America, offering skiing, snowboarding, a terrain park, tubing, ice skating, and more, alongside a brewery, sky bar, and restaurants. Summer brings mountain biking, disc golf, and scenic lift rides. Experiences vary significantly based on weather and timing. Positive reviews commend the exceptional customer service, with one story highlighting a manager who found and returned a lost phone months later. The terrain is noted as suitable for both newbies and experienced skiers and snowboarders, with awesome snow. The resort is a nice day-trip destination, with nearby lodging available. However, several reviews express major disappointment with snow tubing, especially in warmer conditions, describing the hill as a joke where tubes do not make it down, leaving children covered in mud. Dissatisfied customers reported no refunds initially, though one later received a full refund after contacting admin. The indoor spaces can be very crowded, and the village appeared dead with many closures during one visit. Some found staff unhelpful. Recommendations include visiting mid-week to avoid crowds and lines.