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October 2023 by Rita Elaine Helton Barker
If you're dumb enough to open an account here you're soon to need a civil Lawyer due to the fact they steal money from your account as if they were Kleptomaniac Crack Heads we are going to have to sue them ourselves
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August 2023 by Bekahneli Chighali
I was looking for a notary, called and told they could notarize my document. I was never told I had to be a member, just asked what type of document it was. I went in, no other customers, all of the staff looked at me as if I were a spectacle. As I approached the counter, a teller asked how she could help me, I wasn’t yet at her counter. I told her that I was there to have a document notarized. She asked if I was a customer. When I said no, she told me that they only notarize for customers.I advised I’d not been told that, and she apologized, and told me to have a good day.What a missed opportunity. I’m actually looking for a local bank as I still bank with my Ohio locations. Had she asked me if I wanted to open an account today, and they would be happy to notarize my document as a new customer, I would’ve done it, because that’s customer service. Guess I’ll try Truist.
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May 2023 by Will Carmack
Very friendly, fast and professional. I always have a great experience at this location. Highly recommend as Ive had my accounts here for years!
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February 2023 by Lynn Evans
I have banked with Bank OZK since they opened in Gastonia. I choose to use the Belmont location because of Ashley Brayton, the Banking Center Manager. She goes above and beyond to help with any problems I've had. It helps so much to have someone as knowledgeable handling my account.
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September 2022 by Curtis Keith Barker
This banks customers end up needing lawyers to sue them for extortion our money disappears quite often by the time you pay a few bills & call in to check your balance they declare you gotta $1.00 & your Money disappears with the press of a keyboard button
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September 2021 by Cyndi Thackston
Best bank Ever!
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May 2021 by Michael Rumfelt
Do yourself a favor and stay away from this bank,the online banking platform is always messed up or in maintenance mode,the ATMs should be in an antique mall and most of time dont work. The screen at this one has giant dead bug that i know has been in there two years. Worst place ever to bank
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December 2019 by Randy Sevearance
Best bank I've ever worked with being a small bank makes it so much easier and personal. If your in a big hurry all the time just slow down and see what you're missing. The whole team at my bank is fantastic.
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February 2019 by Levi Herron
Slowest possible banking service I've ever experienced. Sat for 40 minutes to deposit 2 checks.
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June 2018 by L. B.
The staff is always polite and professional! They work as quickly as the can to keep the lines moving when they are busy. Drive through is fast, But parking lot has ample space. Probably one of the few banks that will remember your name! You get small town service with the larger city benefits! They are wonderful. If you need a deposit slip, they do all of the work for you! I like that!
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February 2018 by Hector Melendez
The bank in Gastonia don't have any one qualified to open a vault and this bank don't have any one qualified to cash a check so definitely where the unqualified come to work. The person left in charge says she ain't making a decision. This the problem with doing business with small banks.
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January 2018 by Josh Stack
I recently closed a commercial loan with Bank of the Ozarks and having worked with Eddie Lunsford on the lending side I can give them a strong recommendation. I have also worked with them on the retail side for accounts and have found their customer service to be excellent.
